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    12 days ago

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    Supportech Computers Inc

    Supportech Computers Inc

    2.3
    (3 reviews)

    Absolutely the best place to take your computer in the Champaign-Urbana area. I'm a graduate…read morestudent at U of I and my backup laptop would not turn on (at a time I really needed it). I took it to Supportech and they called me soon after I dropped it off to let me know what was wrong with it and that they could get started on fixing it without me having to come back and authorize/pay for it. After I got my computer back, the next day an error message popped up on the screen (from me downloading Office 2010 on Windows XP machine) and I immediately took it back to them. They did not even charge me to see what was wrong with it. Overall, my computer was taken to them on a Thursday and I had it back by the next Tuesday or Wednesday Very very reasonable pricing. I did my research on other computer repair places in the area, and Supportech had the most reasonable pricing and better reviews that I had seen. I was even able to use a coupon, no questions asked. Overall excellent service and absolutely a business you can trust with your computer...will be coming back when my next computer problem arises.

    Support Tech had my laptop from August 2013 until February 2015 to repair the screen. I made…read morenumerous attempts to retrieve my computer to no avail. When the owner finally returned my machine to me, he had wiped my entire hard drive and lost all of my coursework. Furthermore, the computer had been used by his family as evidenced by the Google accounts set up for the owner, Jermaine and his child Jermil and another person with his last name, aljahnaywarren@gmail.com. I am very disappointed with his service and disgusted that he would disregard my repeated attempts to get my computer back. Since I am a graduate student, the loss of my files will significantly impact my coursework . For a simple screen repair, Support Tech really blew it. This computer is so messed up now I can't even download Microsoft Word. Jermaine Warren does not keep his word. What started out as a simple broken screen now requires me to replace my computer.

    Neon Moth

    Neon Moth

    4.0
    (4 reviews)

    I hired Thirdside (Thirdside.co) via elance to revamp my website. Lisa didn't finish the website by…read morethe deadline she herself set. I then asked Lisa for the money back that I'd already paid her. She refused to reimburse me. I didn't have a website. I didn't have anymore faith she could actually create the website. And I had an app launch that was supposed to coincide with a new website relaunch, which clearly wasn't happening. I was not happy. So, we went through elance's mediation and she agreed to give me back half of my money so long as I didn't leave a negative review of Thirdside on elance. I agreed to it since the elance mediator convinced me that's all I'd get back if I went to elance's next stage in resolving disputes, which you have to pay for. Elance gave Lisa 30 days to reimburse me. I waited and waited and waited for her payment. Then, coming as quite the surprise, on the day the reimbursement was finally due, rather than pay me, Lisa closed up her Thirdside shop on elance and left the website. She didn't email me or call me. So, I tracked her down and sent her a letter informing her I was taking her to small claims court to get the reimbursement. It had been two months after the payment was due, but after that, the reimbursement was miraculously sent. Now she's back on elance, unbelievably, and elance has listed my job on her account page as "completed" -- when it was not -- and elance won't let me review it there because technically she finally paid up. Even if it was months after the due date. Fair, right? Based on my experience with Thirdside.co, I cannot recommend them. ------------ UPDATE: Having just read the co-owner of Thirdside's response to my Yelp review and his depiction of what happened, I can only say I'm really happy I was forced to find another web developer who had the advanced skills my site needed, met deadlines, was professional and kept me informed of his progress throughout the entire process.

    I really enjoyed working with Jason and Lisa. They were extremely professional and helpful during…read morea complete website redesign. I would encourage anyone looking for help with their website to at the very least connect with Thirdside for a consultation.

    Benchmark Computers - itservices - Updated August 2026

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