Absolutely the best! The service department is always helpful and go out of their way to resolve…read morethe issue. I was having trouble with my battery not charging and happened to be driving by. I stopped in and told them what was going on. Even though I didn't have an appointment AND it was New Years Eve, they squeezed me in and took care of my issue! I've never had a bad experience with the service writers, but especially want to thank Tim!

My husband and I have purchased several cars from Josh Bell and Parker Honda over the years. I…read morecannot say enough good things about the sales department and the service department! Recently, they went above and beyond for us, over a tire issue. We are very fortunate to have a car dealership of this quality in CARTERET County. I highly recommend them!

Great maintenance and sales staff. They really are people easy to work with and make you apart of…read morethe process.

I want to commend Shannon Caskinette for her service to me !! She is well knowledgeable in her job…read moreand made my visit less stressful. I carried my truck in for service and a week later a part failed and carried it right back in and failed part was fixed. Thank you Shannon and good job of taking care of me....and making my visit less stressful. Helen Davis

I worked with Larry on a service issue with my 18 Ram 2500…read more Took great care of me and provided excellent customer service. Quickly finding me a tech to listen to the issue and make a quick initial diagnosis, then quickly finding me a loaner car... I was in and out in no time.

Took my vehicle in for a transmission problem, they diagnosed the transmission malfunction. They…read moreserviced the transmission, and informed me that a transmission replacement was needed. They didn't bother to offer to fix the leaking transmission cover before returning it to me or at least inform me that it is actively leaking. Needless to say the service department is lacking. Don't buy from here if you plan to have them do the maintenance, I certainly won't buy from here.

Ben and his team go the extra mile. They are honest and fair. Their relationships with finance…read morecompanies, both local and national he will help anybody in any situation and speaks volumes for their integrity We will not buy our vehicles from anywhere else. We have successfully purchased two vehicles and are extremely happy. You will not go wrong choosing to do business here!

Excellent experience from beginning to end. Good truck, great price, easy, pleasant people to work…read morewith. Couldn't have been better. We found the truck online, went and looked it over carefully, took it out for a test drive, came back and bought it. Just that easy.

I inquired about the 2016 Lexus ES350 they currently have listed and drove an hour and 45 minutes…read moreto check it out with every intention of purchasing it in an all cash transaction today. The salesperson, Maleah, was great during my initial inquiry over the phone and when I arrived to take the vehicle for the test drive to an independent mechanic I'd selected using Google and Yelp reviews, located 15 minutes from the dealership location. I'd had the same make and model I'd purchased elsewhere in August of last year(I was rear ended and that car was totalled by the insurance company) so I'm very familiar with it). The car at Lookout looked and drove better than I'd hoped, but.... After it was inspected, I learned it had been driven 2000 miles between the current mileage at the time of inspection and the mileage listed in their ad that I'd responded to. At some point in between, the ECU had been scanned and it pulled a couple red flags(at best when the vehicle came into their possession when they performed the inspection they claimed to me they had done when they bought it) and at some point prior or after the dashboard warning lights about the ABS system had been reset so they no longer appeared. After an extensive discussion with the independent mechanic who performed the pre-purchase inspection, I was still willing to consider the vehicle but was advised to check and find out fron a Toyota dealer what was needed to repair the vehicle to ensure it would pass the NC inspection necessary to register it. The part is $1200 and with labor the repair cost would amount to over $2000. I went back to the delearship with apprehension to purchase it but was advised by the independent mechanic that everything other than the now known ABS issue should keep it in consideration. In good faith, I informed Maleah about the findings from the inspection. She returned with a man named John(who neither considered the findings from the inspection to adjust the selling price so I'd be accepting the responsibility or consequences of taking the vehicle as is nor suggested the necessary repairs be made by them to make the vehicle road worthy legally after state inspection). They were put on notice about the issue. Hopefully this review will ensure they correct it prior to selling the vehicle to someone else in had faith. This is the first bad review I've ever been compelled to share. I'm doing it with the hope that anyone considering the purchase of that vehicle(or any others offered for sale by Llokout) reconsider, especially without having an independent inspection performed elsewhere first.

Going back to ask why I was charge for oiling my doors lmao amongst other things when just want oil…read morechange and tire rotation but LOOKOUT FORD TOOK ME FOR A RIDE AND NOT IN A FORD VEHICLE

I made a service appt online on Dec.22,2024 for Dec 30 2024 got the text message that the appt was…read moreset. Went in on the date the dealership never recieve my appt never had this problem at Trent GMC. The dealership said that this is a problem so they need to fix this or take down off line very disappointing.

Family member of mine purchased a used $38,000.00 2017 GMC Yukon here, drove it 7000 miles and then…read moresuffered catastrophic engine failure. $5-7K to repair. Dealer has done nothing as of today. I would stay away from this dealer in particular and GMC products in general.

Stay away, They tried to rip us off, Salesman ( marcus) kept telling us we had to get into a more…read moreexp. vehicle to get approved with the payments we wanted. Then He didnt even have the respect to call us, We had to call up there 4 times just to see what was going on over a 2 day period. But the real kicker was he had my license for a week on his desk and never called to let me know WTF?

Don't buy a car from them! On the outside the cars look amazing but on the inside EVERYTHING is…read morefalling apart! Just bought a car 2 weeks ago, and something went wrong, I took back to them n they said they don't know how to work on Audi. They didn't help it at all. So basically they sold me a car that was messed up, and now I'm in debt! They couldn't do nothing, n just told me that i can't return it. I'm done with this dealership, NEVER buying a car from them again!

David was very nice and helpful from start to finish. would come back and do it again anytime. He…read moreeased my mind and was very knowledgeable. Grateful I ended up I Priority One Coastal with David as a salesman.

Jeremy and David were absolutely awesome to work with. Got us into to an affordable and nice…read morevehicle that we wanted and are able to afford. HiGHLY RECOMMEND!!