I have known Karen Halloran for many years, and she knows much about many aspects of senior/elder…read morecare. The Current Beverly is so lucky to have her as their sales director. The Current Beverly recently has been renovated and has such scenic views along with an amazing location in the heart of Beverly. You are able to walk to many places in the area. It has a very home-like feeling and seeing some of the residents so engaged was heartwarming. A nice Assisted Living in the North Shore area.

My father moved to Fuller House just about a year ago, and he loves it. He is not the easiest…read moreperson in the world to deal with, very demanding and stubborn - these people are wonderful with him, take excellent care of him and the other residents, keep us informed, and just generally rock! Rest homes don't get a lot of credit for what they do, but I just wanted to put in a good word for a group of dedicated and hardworking folks!

My mother in law wanted to go to the Fuller House but required a higher level of care in the end…read more Our dealings with Judy were great let me say. She is a very nice person and the facility itself is very nice and homelike.Several of our family visited and were very impressed with it. The kitchen was immaculate. The location is very handy for Melrose -Stoneham residents . Stoneham itself has a very good seniors center and Judy referred us to the Veterans affairs person. We were able to get her a veterans survivors benefit that will help pay for her care.I think the FH would be a strong contender if you are seeking a home of this type.

Couldn't be happier with the quality of care here. My mother has had some difficult issues of her…read moreown making and the staff have been incredibly flexible and helpful. I rest easier knowing that my mother is somewhere safe and that she is well cared for.

Wonderful Memory Care facility! After visiting nearly 20…read morefacilities that offered Memory Care as an adjunct, we found Artis. All residents have memory issues and they are handled professionally and with warmth by all of the staff. I HIGHLY RECOMMEND THIS FACILITY FOR ANYONE LOOKING FOR MEMORY CARE PROFESSIONALS TO TAKE CARE OF A LOVED ONE!

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

My brother is at pine knoll nursing home. The five stars is for Ronnie. He is my brother's…read morecaregiver. I met Ronnie and I can see why my brother is happy with him. He is very attentive and caring. My brother is blind so he needs extra care. There's another woman named Mary, she gave us access to the outdoor patio which was really helpful for us so he could get some exercise. I appreciate the staff keeping an eye on my brother even though they are not used to dealing with blind people. They always make sure to keep him clean and as well as his room. Thank you very much for all you're doing for him

For the good part...the first few months of a family member's stay, this place was acceptable. it's…read morevery clean, tidy and kept up. The grounds are meticulously cared for. The housekeeping staff does a great job and are very friendly. Especially Trish. She's very pleasant and social. Always striking up a conversation with our family member. She kept our family members private room clean at all times. The activities team, Valerie and Stacey go out of their way to make sure residents participate and have a good time. They also are very friendly and personable.I was very impressed with them. Chris the maintenance guy is very prompt when something needs attention. Also a very nice guy. Bob, the project manager, I believe, also very caring and understanding. One time He went out of his way to bring our family member to an eye appointment when transport and family members couldn't. Now the not so good. I won't name any names, but will mention their title. The nursing coordinator was fairly nice for first few months. But when our family member left his medical appointment in Boston (not a good choice to do) before his transport arrived, she turned not so nice. It's understandable of her concern and her duty to be sure residents are always safe. But we feel he was being continuously penalized for his wrong doing. The day after this incident (he went missing for several hours) she put him in a cramped room Way down the other end of the hall. She said it was for his safety sake because his private room was too small for him..that made no sense because the room they transferred him to, had 2 beds, one not being used, and just about the same size as his private room. Also, she would not allow him to venture out for a day with his sister, who did it weekly Up until this incident. She claimed he was an escape risk. He spent his Father's Day in the facility. This was his first Father's Day without his daughter, who had passed a few months earlier. His sister planned on a family day for him at her home, to help him from the pain of not having his daughter on this special day. This shows NO COMPASSION.also, She would not allow him to use transport for his medical appointments, even tho a family member would be meeting him when transport would arrive at the appointment. This is something that has been done since his admission here. A few times she raised her voice at his sister, when discussing certain matters. This is very unprofessional. The social worker is extremely condescending. She lacks people skills. And shows no empathy. I've dealt with many social workers, With my profession, so I am familiar with thier roles and the manners they should have. This one lacks manners. If she hadn't continued telling us and our family member that "he is his own person and can make his own decisions", he probably wouldn't have decided to leave his appointment before transport came and got lost in Boston! There have been several disagreements between her and our family members sister. She had an obvious dislike for his sister. one one of his final days there, Our family member's sister was sitting on the spare bed going through her phone while the doctor was behind curtains, tending to his wounds. he came from behind the curtain to discuss his condition, when all of a sudden He started saying she was unethical in recording him! She told him she was not recording him and was just checking her messages while she was waiting. she showed him her phone. He left our family member, without covering his wound and went to get the nursing coordinator, who then came into the room and scolded his sister, like a child. somehow the social worker became involved and refused to hear the whole story. His wound was not properly dressed until later that day. The next couple of days, our family member kept complaining of pain around his wound and was not feeling well in general. He asked to be transported to the closest hospital. I'm not sure who, but he was told he was fine and that he didn't need to go. 2 days later, his sister went to visit him and immediately saw that he had a fever and looked very I'll. He needed to go to an emergency room. She took him there herself. But before being able to leave the building, the nurse coordinator stepped in and made things difficult, wasting the time he should have been at the hospital. At the emergency room, it was determined he had a seriously bad infection, his wound was a stage 3 wound (stage 4 is the worst) and he could have died if he was not seen when he was. Needless to say, we removed him from Pine Knoll.

What an honor to post a review for an organisation that it's hard to say enough about. Although I…read morepost this review as an individual, I'll speak for my siblings as well. The five of us have had many discussions before and mostly after our mother chose to move into this exceptional facility. Right from the first visit mom felt as if this place could be her new home. Her coments were "homey" and "comfortable". And boy was she right. We were all pleased that she found a place where she would feel comfortable and relaxed. At 97, comfort was the best medicine for her final five years. That's right. This being the right place for her was a major reason she lived to 102. But it wasn't just the layout and character of the building, inside and out. It was the amazing staff. A staff who made her feel as though she was with family. Such an atmosphere of care and compassion. Taking care of her every need. Which made it very easy for her children to come and go. And we did. All through those final years we watched mom relax and mix with the community. She was happy and comfortable. Comfortable in her new home but just as comfortable with her new community. This facility works so well with so much individual attention, mom was able to be herself and enjoy time with the neighbors. Believe me this could not be the case in some of the other larger places she looked at. Mom's family, her kids, spent a good deal of time there and we had so many rewarding interactions with everyone of the staff members. Each with their own strength and every one of them with a cheerful approach. The five of us, along with our partners and children will be ever thankful to the wonderful staff, in every area, and the residents who treated mom like a sister. I know that each of us would highly recommend this organisation for anyone seeking indepent living arrangements for a loved one.

My very with it, 87 year old Mother moved up here from Florida, not for the weather, but to be near…read moreus in Winchester. We chose New Horizons at Choate in Woburn which is part of the Cummings Foundation. It is a non-profit facility for independent and assisted living. From the moment we walked in we knew this place was something special. It wasn't the fanciest or the biggest, but all the people were warm and welcoming. The place was "alive". My mother ended up spending 6 1/2 wonderful years at Choate. Even through the pandemic she was kept safe, fed and was visited by staff. She passed away suddenly on February 3, 2023 at age 93 1/2. The staff at Choate love working at the facility. Because of this they have amazingly real longevity. There are college students who help serve meals to earn college scholarships. There are ice cream socials and parties. The activities and games vary depending on the clientele at the moment. There is always Bingo, educational programs, music, art, movies and exercise classes. There are van trips to the local museums, sight-seeing and stores. If you have a car you may park it on-site free of charge. They have a hairdresser. They serve three amazing home cooked meals a day, and coffee, soda, wine, snacks are all included. My mother also played Bridge, joined the book club, played trivia, Scrabble, Poker and Texas hold-um. Because there are only 100 beds, the meals come out hot, and one always has a choice for meals. My mother was always impressed with the holiday meals, which often included huge cocktail shrimp, filet mignon and Limonchello cake. There is always great dessert! We share this review because we think New Horizon's at Choate is a top notch, five-star facility. Not a fancy place, but truly an environment filled with love, caring people and staff.

I applied to a server position at the BrookHouse Home for Women in Salem, MA via craigslist. I…read morehave a hospitality background (server, bartender, etc.) The job was posted several times on craigslist, so I applied again thinking my email probably was lost in the shuffle. Since I did not hear back on the second time, I called and spoke to Chef Dennis Cox, and he is the rudest, unprofessional person. He mentioned that he had many applications and did not have time to get back to everyone. My impression is he does not want to hire mature hospitality workers, as I checked their website online and everyone that works there is young, expect the chef and the managing staff. I would not recommend this place to anyone!

The excellent staff at Brookhouse has taken wonderful care of my elderly mother. She can be…read moredifficult and they are very patient with her. She is very happy with the food and activities. The staff keeps us informed about her health and we are so happy to know that she is well cared for.

My brother has resided at Kaplan Estates for 16 months. He is very happy there. Management, nursing…read moreand staff are attentive and personable, food is good, there is a very active activity schedule and the facility is well maintained. Care for the residents is obvious throughout the organization.

Our 96 year old mom received exceptional care as a resident at Kaplan. Her apartment was a studio…read more It was clean and sunny. The staff increased assistance as her mobility declined and was always warm and caring to her. She now needs skilled nursing care but we will always be grateful to the staff for helping her remain as independent as possible for as long as possible.