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    Benchmark at North Andover

    4.0 (6 reviews)
    Open Open 24 hours

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    Atria Marland Place

    Atria Marland Place

    2.3(7 reviews)
    3.1 mi

    Atria at Marland Place is an incredible facility. More than a facility, it's Home. And you feel…read morethat and know it the moment you walk through the door. The staff are amazing people. So giving and a love of what they do and for the people they care for is unparalleled. The gatherings and events that are held for the residents at Atria make it a Home. They strive to bring together the residents and see that no one is left out. The first time I walked through the door, I was met by welcoming staff and given full access to tour the facility. The management staff went above and beyond to see that all of my questions were answered and any concerns were discussed and alleviated. I discovered that they care for their residents as they would a member of their own family. There are too many names to mention, and if I had them all I would write every one of them down. I don't know that I can say enough about the staff at Atria Marland Place. And especially now. The caretakers, nurses, kitchen staff, housekeepers, maintenance workers, and managers are keeping your loved ones safe, working many hours to keep everyone healthy and safe. Just know this, these people aren't working your average 40 hour a week job, this isn't just a job for them, it's their life, and after a very long day keeping your loved ones safe they have their own families to go home to. I've read the reviews that people have put here, I don't know about their personal situation, but I've come to know several people on that staff very well, and they deserve the utmost respect. They are professional, trained, and dedicated people. And in just a few years I might be a resident at Atria Marland Place, and I can't wait!

    DO NOT Bring your loved one here. They don't care about the residents just about money. My mother…read morehad a massive health problem landing her in a nursing home and could not return to her apartment. Not only did they hold her to a 60day notice they increased her rent $1200.00 for the 2nd month. I was supposed to get refunded for 2 day and they would not give me back what I paid for the 2 days. I would have given zero stars if it let me. Stay clear

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    Caretenders

    Caretenders

    2.0(1 review)
    1.9 mi

    I didn't have the greatest experience with this agency. A relative was at a Rehab facility, and I…read morereached out to Caretenders to set up the home nursing and health services. I reached out to them 6 days in advance of the relative's discharge. I told them I didn't want to wait until the last minute to get services in place, and I was trying to ensure a coordinated and safe transition. I then spoke to them daily for the next four days, checking to make sure a plan was being made, sending them info about the relative, giving them info about the rehab, and asking if they could arrange a visit for the first day home--a Sunday. Everything seemed to be going fine and then at the last minute, i.e., between 2:30-3:00 PM on the Friday before, they called me and said they couldn't accept the relative as a client. They explained that he/she had a psychiatric history they weren't aware of, and this was a liability they couldn't accept. The reason I fault them is this: 1) they waited until the last minute to bail out (which put me in extremely difficult position to try and find services by Sunday) 2) the nursing home doctor didn't think psychiatric nursing was necessary or order it, 3) they were notified earlier in the week that person had psychiatric issues--which they could have investigated then if concerned, 4) they told me at the last minute that they never received paperwork from the nursing home--which they never mentioned previously, and 5) they refused to help out temporarily for a week while I looked for another agency. I chose this agency because they were rated pretty well on Medicare.gov, but I'm afraid one of the reasons they have good ratings is because they pick and choose their clients, i.e., they don't take the most complex or medically challenging ones. While I understand that perhaps they believed they couldn't provide appropriate services, leaving us with no services is hardly a better situation, AND this should have been addressed days ago, particularly when I said my goal was to coordinate a smooth, safe, and not-last-minute transition.

    Benchmark at North Andover - assistedliving - Updated May 2026

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