The developer reported to the town of Andover and its residents there would be little to no…read morecommercial line blasting yet when the project started they had 39 days of blasting in a thickly settled in town residential neighborhood leaving damage and cracked homes. When people would call the developer Capital Seniors Housing to complain we were told they could care less about what people thought and would buy our home to make us go away. These people are unprofessional and not good neighbors. Much better options for your loved ones close by to this disappointing complex. Stay away!

I came to visit my aunt and was incredible shocked to see the wall full of MOLD!!! Ironically…read morethere's a certificate posted at the front entrance for one of the 'best nursing homes'...HA WHAT A JOKE! I think the health commissioner needs to come to do a full assessment of this facility!!!

As I observed more during the last times I could visit before this pandemic I noticed residents…read morebeing ignored they would ask or need something and the cna or nurse would ignore them . They receive no care at all the cnas and nurses that work there stink. The only good thing there is the activities employees but that's it. Don't send anyone here that can't speak up for themselves cause they will not be treated well.

My father has lived at Ashland Farm for 3 years. I live in Connecticut and other siblings are in…read morePennsylvania, Texas, and Gloucester. Once Dad moved in we had peace of mind that there was help available if he needed it, whether he was sick, or any need he had. It was a good move because we knew Dad didn't have to live alone and he could be around others. It took a while for him to get adjusted to the change in his life after leaving the family home of 55 years. Dad came to appreciate that he could get cooked meals served to him in the dining room. He likes the food and loves all the wait staff and enjoys chatting with them. My father is very friendly with anyone that works at Ashland even though he's not one to engage in the activities. He has made friends in the dining room and in the hallways. Monica, the current executive director, as well as Heather, the current sales director, have been very helpful in trying to help Dad size down as his money is being spent down. They have been very gracious and have not complained about all my father's questions, research, and the many apartment tours Heather has given him. My dad feels confident talking to the staff or the nursing team if he feels he has a need. The community is clean and well kept. They do offer rides and trips out of the building. Ashland has been very conscientious during the past 2 years with Covid-19, keeping our seniors safe. They are starting to renovate the rooms, so that's a plus. Ashland is conveniently located to 495 and 114, so it makes it easy to visit from CT, PA, and the North Shore. All in all we are happy that my father is living at Ashland Farm.

The environment at Ashland Farm is conducive to community. There are great activities with good…read moreparticipation and plenty of programs and games. They bring in musicians which is really fun. I love Yoga with Nancy - she is fantastic and the ice cream socials are great for meeting people and hearing their stories. The food is really good and Chef Darrell encourages all of us to tell him how he can make our dining experience even better. I love the scenic rides on Fridays and the trips to North Andover mall for groceries. I love going out to lunch and being taken to my Dr. appointments.

Atria at Marland Place is an incredible facility. More than a facility, it's Home. And you feel…read morethat and know it the moment you walk through the door. The staff are amazing people. So giving and a love of what they do and for the people they care for is unparalleled. The gatherings and events that are held for the residents at Atria make it a Home. They strive to bring together the residents and see that no one is left out. The first time I walked through the door, I was met by welcoming staff and given full access to tour the facility. The management staff went above and beyond to see that all of my questions were answered and any concerns were discussed and alleviated. I discovered that they care for their residents as they would a member of their own family. There are too many names to mention, and if I had them all I would write every one of them down. I don't know that I can say enough about the staff at Atria Marland Place. And especially now. The caretakers, nurses, kitchen staff, housekeepers, maintenance workers, and managers are keeping your loved ones safe, working many hours to keep everyone healthy and safe. Just know this, these people aren't working your average 40 hour a week job, this isn't just a job for them, it's their life, and after a very long day keeping your loved ones safe they have their own families to go home to. I've read the reviews that people have put here, I don't know about their personal situation, but I've come to know several people on that staff very well, and they deserve the utmost respect. They are professional, trained, and dedicated people. And in just a few years I might be a resident at Atria Marland Place, and I can't wait!

DO NOT Bring your loved one here. They don't care about the residents just about money. My mother…read morehad a massive health problem landing her in a nursing home and could not return to her apartment. Not only did they hold her to a 60day notice they increased her rent $1200.00 for the 2nd month. I was supposed to get refunded for 2 day and they would not give me back what I paid for the 2 days. I would have given zero stars if it let me. Stay clear

Ever hear the saying "don't judge a book by its cover"? The online marketing/sales pitch has been…read moreconstructed to captivate to attract families. Before committing to The Woodlands Inn consider this: Revolving door when it comes to innkeepers. Innkeepers not familiar with nutrition requirements Innkeepers with poor attitudes No consistent innkeepers for resident to recognize Edgewood farm-to-table: fictitious Do not monitor or record medications. Rarely notified medication has expired. Slow if any response from nurse or staff member if an emergency Don't pay attention to the reviews from people that visited the establishment. My loved one currently living there and I would NEVER recommend to anyone.

From the owner: The goal of The Woodlands Inn Assisted Living is to support those who need a little extra help in…read moretheir otherwise independent life. With Assisted Living, our resident members enjoy opportunities to live healthy, purposeful lives every single day. In addition to a robust schedule of activities, they're encouraged to do things that make them feel at home. This includes everything from helping with meal preparation to doing laundry and more.

My 84 year old father was a hospice resident on the memory care floor at Bayberry. He was brutally…read moreattacked by another resident in his bathroom. We did not hear about the attack until 9 hours later and then not told about the severity of injuries. We asked for a meeting with the Executive Director but were denied. We called the police for them to go to Bayberry to get a statement on the attack but once again Executive Director refused to give any information to police. Massachusetts Elder Affairs is investigating.

I've been entertaining the residents at Bayberry for a few years and I can attest to the very well…read moreappointed common areas, the bright, cheery dining room and the spacious comfortable living room; in addition, every employee I've had contact with is a person of terrific character who projects sincere concern and care for the residents of Bayberry at Emerald Place. I would highly recommend Bayberry to anyone who wants to have their loved one living in a safe, clean and caring home.

This review is for the dementia ward in the nursing home only. If I could give zero stars I would…read more We put my relative in here from the hospital because it wasn't safe for him to go home. He has now been at Blaire House for months and the situation just keeps getting worse. First off, the unit is very rundown and outdated. The color on the walls is vomit green. The unit smells like pee and poo more times then not. The furniture looks very worn. The walls are nasty. No new paint or repairs. Second, the staff are very inattentive and barely like to leave the nurses station. They don't like to be questioned on anything. They don't response to voice mails or emails. They only want to sedate all the patients so they are not bothered to do their jobs. They don't pay attention to patients who need special diets. They leave the snack cart unattended (huge issue for patients who are diabetic). Third, we've had meeting after meeting after meeting with the social worker, dietitians, activities person, head nurse. It doesn't do any good. Our offsite doctor specialist had requested numerous times for staff to be documenting certain things and they never do. The doctor wanted blood work done but Blaire House refuses. We can't even do follow up appointments because Blaire House refuses to give us paperwork to take to the doctor. The doctor can't manage his patient without these simple things. Fourth, the Dir of Nursing is now refusing to speak to any family members regarding our loved one, which includes the Health Care Proxy. That seems illegal. We tried to get the Ombudsman involved but she was of no use only saying that what the facility is doing is wrong. Fifth, our loved one fell and no one in our family was notified. Sixth, we've personally witnessed patients who are yelling for help to be told to shut up. Seventh, the facilities Dec 2024 audit was 61 pages of write-ups of abuse and neglect, half of which was still going on and never corrected. Many instances the Dir of Nursings response is "that should never happen"... yet it does! Blaire House has NO desire to do better. They just take your money and run. ($555/day or $16k/mo). There is a reason Blaire House pays out half a million dollars in fines every year. And they know full well there are no other beds anywhere so you can't move your loved one.

My 89 year old father was admitted here for "Rehab" . The staff disregarded every concern and…read morerequest that I made, and my father's condition continued to deteriorate. I had both a medical proxy and Durable Power of Attorney from the State of NH which they said were not valid in Massachusetts. I was never allowed despite numerous requests to meet with or speak to their "doctor" or whoever was managing his care. They were more concerned with protecting their "business" finances than the rehabilitation of my father. The only means that I had to save my Dad was to call 911 and get him to a hospital. HIs diagnosis upon arrival: UTI E Coli Infection Pressure Sores (good thing he was in rehab) Pneumonia Gout (extremely painful and swollen left hand wrist) Severe Constipation Rash Dirty and Unkept DO NOT UNDER ANY CIRCUMSTANCES SEND YOUR LOVED ONE HERE! As an ending note, the day after we removed him we got a letter from them requesting to have a funeral home on file!!

Methuen Village literally saved my father's life. He was steadily declining in independent living…read moreand has regained all his life energy since moving to MV. He seems 5 years younger today than he did just a few years ago. I can't thank you enough for the amazing gift you have given him and our family! Unlike reviews from earlier years, I can attest that the management and staff are deeply caring and invested in the residents' well being. We are so grateful to have found such a wonderful place for my parents to live.

Methuen Village should not be marketed as an assisted living facility. Very little assistance is…read moregiven to residents. The only thing consistently provided is meals. The cleaning of the individual apartments is subpar. Under 10 minutes to clean entire area including bathroom and kitchenette ! The quick staff turnover is a further indication of a problem with Methuen Village. Gregory Batchelder, the Executive Director, is not receptive to family questions or concerns. He is dismissive and arrogant. Explore all other options before deciding Methuen Village is the answer to you Senior needs.