Downloading Yelp just to leave this review. Do not go here. My wife was told that they take our…read moreinsurance for routine cleaning prior to coming and scheduling an appointment. They make you pay for everything out of pocket and then you will get a reimburse check from your insurance. They didn't tell her until after X-Rays that they were out of network and this is just how things work. That is unacceptable and poor business upfront and poor quality for caring about being up front with their patients. I saw another review that said the same and unfortunate we missed it prior to coming, so I'm spreading the word as well.

Dr Polumbo and his whole entire team is absolutely amazing. I have been going there for 8 years and…read morenever had a bad experience. They are professional, caring and they all are so kind and funny. This office makes you comfortable the minute you walk in the door. 100% recommend East Lyme Cosmetic dentistry..

I'm extremely particular about dental care, so this means a great deal coming from me. After moving…read morehere from San Francisco, I was honestly very skeptical that I would find dental care in New England that measured up to what I was used to in the Bay Area. Chamaine Alina, RDH, completely changed that for me. Since I started seeing her, the improvement in my smile and gum health has been real, noticeable, and lasting. She is thorough, gentle, knowledgeable, and genuinely caring. Nothing feels rushed, nothing feels careless, and you can tell she takes genuine pride in what she does. What impressed me most was that Advantage Dental Group did not just meet the standard I had in mind coming from San Francisco. In many ways, they surpassed it. I do not say that lightly, and I feel very lucky to have found this level of care here. I would recommend Chamaine without hesitation.

These dentist and technians are very good and conciderate. I would highly recommend them.read more

You don't want to work for this guy, when pts call to cancel their appts he gets mad at the office…read morestaff, that its our fault that his pts cancel. Also he asks his office manager to process payments and to make deposits. She should automatically do it,its her job. The dentist has zero personality. For all the work the receptionist does he doesn't pay enough and he's rude.​

My family has been using Dr. James Robson in East Lyme since moving to CT from NY. He is a skilled…read moreprofessional with a winning personality, skilled staff and painless approach to dentistry. Everyone in the office is warm, friendly and gracious. Within the past couple of years, Dr. Robson has moved to a new location. It is a modern, state-of-the-art facility with plenty of parking. Our family wouldn't CONSIDER choosing another dentist!

Dr Tsui and all of her staff are amazing individuals. From the excellent receptionists, hygienists…read moreand assistants to Dr. Stephanie Tsui herself they are friendly, accommodating and extremely qualified. I have been the recipient of bi-annual cleanings, fillings, crown and a partial placement....they are an amazing group of people.....wish I had gone to Cove Dental a long time ago

From the owner: At Cove Dental, in East Lyme, CT, we offer a wide variety of services in one place for your…read moreconvenience, with minimal fuss. As a family oriented practice, we know daily life can be a mixture of wonderful and complicated all at the same time. That's why, every step of the way, we cater to your needs, not our own.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.

Do yourself and your children the favor of NEVER allowing Dr. Matton to provide "care " he's the…read moremore errogant uncaring professional I've ever come across and I have 4 children. The way he spoke to his staff should of been the first and only sign I needed to walk out . But his bedside manner lack of empathy was all I needed to pack up and walk out never again ! Many other qualified doctors who care about patients are easy enough to find but Dr. Matton certainly isn't one of them . Staff should leave this guy hanging dry ...patients beware

He did not handle our dental emergency appropriately. Dismissive and seemingly unaware of the…read moredanger of a chemical burn.

First time at this office. Staff were great and very professional. Highly recommend!!!read more

Ok, so my mouth/ teeth are a challenge to work in! Dr. Daren did a magnificent job of making me new…read moredentures, it took several try's to get it right . ( the fault of my mouth and miss shaped teeth) . I gave her 5 stars, but she is really a 10 star dentist! Her staff is equally competent. As they say In an ad on TV , "when OK is not good enough "

I am a patient of Shoreline Periodontics in Middletown CT…read more It's been 2 months since my appointment and I am due funds back from Shoreline for over payment. The check was not received in 60 days now but promised in 3 weeks. No one seems to know what is going on at your branch in Middletown regarding this. They say the check is in the mail but months pass and no refund was ever received. They don't return calls over there either. Can you speak to someone in your Middletown staff to facilitate this. This is the most unprofessional behavior I have ever experienced from any dental company. Please resolve this asap, TY. Just ask them to send the check out for the $450.00 you guys owe me or find out why they are dragging their feet here. They will know who it is. Sorry for the bad review, but you guys earned it.

-1 star , Dr. Pearce knowingly worked on my two teeth that had root canals, knowing that they were…read morepainful and unstable , naturally thousands of dollars later they had to be pulled, she did one for free of course, telling me the second one could support a crown and would be fine despite the cavity. The dentist I went to said no, he could not in good conscience and said it would also have to be pulled. Found an excellent periodontist , Dr. Gulino, in Groton. He saw me the same day, knowing I was suffering and a week later he removed the stiches and said Im healing there nicely. What a difference in quality of care and compassion.

Very quick procedure and kind staff including the office support! Office and environment beautiful…read moreand very clean.

Overall experience very good. Quality of care on cleaning and suggestions, visit with Doctor and…read morestaff were good. Profession and reliable staff, who treat you very well.

I had come in for a bracket fix and while fixing a bracket, he had broken one and blamed it on me…read moreand tried to charge me for it. On top of this, as I was pulling out of the parking lot, the bracket he fixed just popped of so he fixed it but when I got back to work, it popped off again. DO NOT RECOMMEND

Did not like his Services as my daughters teeth began to separate after having braces for several…read moreyears. When I questioned Dr.Thilbault about this he blamed my daughter. I would not recommend him.