Dr Tsui and all of her staff are amazing individuals. From the excellent receptionists, hygienists…read moreand assistants to Dr. Stephanie Tsui herself they are friendly, accommodating and extremely qualified. I have been the recipient of bi-annual cleanings, fillings, crown and a partial placement....they are an amazing group of people.....wish I had gone to Cove Dental a long time ago

From the owner: At Cove Dental, in East Lyme, CT, we offer a wide variety of services in one place for your…read moreconvenience, with minimal fuss. As a family oriented practice, we know daily life can be a mixture of wonderful and complicated all at the same time. That's why, every step of the way, we cater to your needs, not our own.

I'm extremely particular about dental care, so this means a great deal coming from me. After moving…read morehere from San Francisco, I was honestly very skeptical that I would find dental care in New England that measured up to what I was used to in the Bay Area. Chamaine Alina, RDH, completely changed that for me. Since I started seeing her, the improvement in my smile and gum health has been real, noticeable, and lasting. She is thorough, gentle, knowledgeable, and genuinely caring. Nothing feels rushed, nothing feels careless, and you can tell she takes genuine pride in what she does. What impressed me most was that Advantage Dental Group did not just meet the standard I had in mind coming from San Francisco. In many ways, they surpassed it. I do not say that lightly, and I feel very lucky to have found this level of care here. I would recommend Chamaine without hesitation.

These dentist and technians are very good and conciderate. I would highly recommend them.read more

Always a good experience when I go see Dr Benak....staff are great and Dr B can fix all your…read moreissues.....from a cavity to a root canal, he's your guy!

I have had many years of dentistry here with Dr. Benak. I have never experienced any pain. The…read moredental hygienists are friendly and informative. Dr. Benak is kind, gentle, knowledgeable, and very good at what he does. I have had nothing but excellent care and very high quality dental work..and I've had a variety of crowns, fillings, cleanings, and other treatments. I have had several dentists over the years but there's only one that I recommend to others and that's Dr. Benak.

Downloading Yelp just to leave this review. Do not go here. My wife was told that they take our…read moreinsurance for routine cleaning prior to coming and scheduling an appointment. They make you pay for everything out of pocket and then you will get a reimburse check from your insurance. They didn't tell her until after X-Rays that they were out of network and this is just how things work. That is unacceptable and poor business upfront and poor quality for caring about being up front with their patients. I saw another review that said the same and unfortunate we missed it prior to coming, so I'm spreading the word as well.

Dr Polumbo and his whole entire team is absolutely amazing. I have been going there for 8 years and…read morenever had a bad experience. They are professional, caring and they all are so kind and funny. This office makes you comfortable the minute you walk in the door. 100% recommend East Lyme Cosmetic dentistry..

You don't want to work for this guy, when pts call to cancel their appts he gets mad at the office…read morestaff, that its our fault that his pts cancel. Also he asks his office manager to process payments and to make deposits. She should automatically do it,its her job. The dentist has zero personality. For all the work the receptionist does he doesn't pay enough and he's rude.​

My family has been using Dr. James Robson in East Lyme since moving to CT from NY. He is a skilled…read moreprofessional with a winning personality, skilled staff and painless approach to dentistry. Everyone in the office is warm, friendly and gracious. Within the past couple of years, Dr. Robson has moved to a new location. It is a modern, state-of-the-art facility with plenty of parking. Our family wouldn't CONSIDER choosing another dentist!

They lost my paperwork between appointments so I had to fill it out again…read more They also refused to complete a teeth cleaning even without doing the deep scaling they recommended. I told them I couldn't afford the scaling at a cost of 5k out of pocket and my benefits were expiring. They didn't care and I felt that they just wanted to sell more services. I will not be back nor do I recommend them.

Most excellent experience I have had with a dental implant. Estimated 3 days of pain. Took 4 advil…read moresame day of work and was fine from that point on. Outstanding work!

2nd Visit and just as great as my last visit. Office very clean, staff great as were my dentist and…read moremy hygienist.

Buyer Beware!! This…read moreoffice engages in deceptive business practices. I presented my insurance both when making my initial appointment & when I first visited. I was told my insurance was in network & was presented a bill before treatment that reinforced the assumption I was in network. I had no problem with the initial amount billed (standard 80/20 split for fillings). Received great service & actually referred a friend here. Fast forward 3 weeks later & I receive a bill in the mail for $400+. Apparently, only one plan under my provider is in network & other plans are not. The office told me it was my responsibility to determine this, not theirs to inform me I was out of network. In spite of presenting a treatment plan & initial bill that reinforced that their office was in network. Have never experienced such deceptive business practices by a dentist! When I called them to clarify how I could have a bill given I already paid my co-pay, I was told that I agreed to pay whatever portion my insurance company didn't cover, it was my responsibility to confirm I was in network (despite presenting a treatment plan that stated I was), and to pay up. The only reason I'm not filing a formal complaint with the better business bureau is because the treatment was competent. For whatever it's worth, my friend had an identical experience here - his portion due went from $80 to $480, via a surprise bill in the mail, without any advance notice.

God bless Dr. Brodeur. I spit out part of a tooth, to my great surprise. A call to Westbrook…read moreDental had me in the chair in no time. The office is handicapped accessible and the staff are kind and welcoming. My tooth was repaired without an "ouch", thanks to Dr. Brodeur and her gentle touch. This is the first time in my 99 years that I didn't dread going to the dentist. I'm grateful to have my smile back. Ginny Montanaro

I hadn't been seen by a dentist in years due to horrible past experiences. My primary care…read morephysician told me it was time to face my fears and get checked out. I found Westbrook Dental after doing a ton of research. I am so happy with the overall experience. Dr Brodeur is a gem. So professional and very caring. I will be a patient for life. Everyone in the office is so nice and welcoming. I can't recommend them enough.

Dishonest billing , family member got loan for dental work something happened they refused…read moretreatment and was supposed to send refund back to loan company and cancel told patient Aug 31, 2025 claim sent refund back. Spoke with loan company today 10/2/25 it never happened this family member making loan payments for services not received and withholding of funds to be refunded.

new patient. easy to book online. appointment day: 8am call to me stating my 4 pm appt had to…read moremove, called back and got 230pm appt, arrive at old saybrook and was informed central call center rebooked me without a hygienist on duty. laughable that a six office group of dentists cant do scheduling correctly. I should have looked at yelp reviews. this place is a joke.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.