Dr Tsui and all of her staff are amazing individuals. From the excellent receptionists, hygienists…read moreand assistants to Dr. Stephanie Tsui herself they are friendly, accommodating and extremely qualified. I have been the recipient of bi-annual cleanings, fillings, crown and a partial placement....they are an amazing group of people.....wish I had gone to Cove Dental a long time ago

From the owner: At Cove Dental, in East Lyme, CT, we offer a wide variety of services in one place for your…read moreconvenience, with minimal fuss. As a family oriented practice, we know daily life can be a mixture of wonderful and complicated all at the same time. That's why, every step of the way, we cater to your needs, not our own.

I'm extremely particular about dental care, so this means a great deal coming from me. After moving…read morehere from San Francisco, I was honestly very skeptical that I would find dental care in New England that measured up to what I was used to in the Bay Area. Chamaine Alina, RDH, completely changed that for me. Since I started seeing her, the improvement in my smile and gum health has been real, noticeable, and lasting. She is thorough, gentle, knowledgeable, and genuinely caring. Nothing feels rushed, nothing feels careless, and you can tell she takes genuine pride in what she does. What impressed me most was that Advantage Dental Group did not just meet the standard I had in mind coming from San Francisco. In many ways, they surpassed it. I do not say that lightly, and I feel very lucky to have found this level of care here. I would recommend Chamaine without hesitation.

They were great in getting my wife and myself in quickly. One of the few places that took Cigna…read moreHMO insurance. Also great location near Costco, Flanders restaurant and Flanders donuts. Only complaint is they are a single office and limited on site service

Always a good experience when I go see Dr Benak....staff are great and Dr B can fix all your…read moreissues.....from a cavity to a root canal, he's your guy!

I have had many years of dentistry here with Dr. Benak. I have never experienced any pain. The…read moredental hygienists are friendly and informative. Dr. Benak is kind, gentle, knowledgeable, and very good at what he does. I have had nothing but excellent care and very high quality dental work..and I've had a variety of crowns, fillings, cleanings, and other treatments. I have had several dentists over the years but there's only one that I recommend to others and that's Dr. Benak.

Very friendly & knowledgeable staff. The dentist also helped me choose a dentist that was covered…read moreby my insurance so I wouldn't have to pay a large bill out of pocket. I'll make sure to recommend other people to them and hopefully I'll get insurance that includes them as an in network provider. My insurance has changed over the years so whenever they're included as an in network provider I always choose them. They're friendly, knowledgeable, patient and quick. I feel more like a person and not just a number when I visit them. Keep up the great work!

Not flexible, not great patient service unfortunately! Tried to become a patient but due to some…read morework obligations I had to reschedule 2-3 times and they wouldn't reschedule again said to "call same day". So for anyone working full time recommend looking elsewhere!

You don't want to work for this guy, when pts call to cancel their appts he gets mad at the office…read morestaff, that its our fault that his pts cancel. Also he asks his office manager to process payments and to make deposits. She should automatically do it,its her job. The dentist has zero personality. For all the work the receptionist does he doesn't pay enough and he's rude.​

My family has been using Dr. James Robson in East Lyme since moving to CT from NY. He is a skilled…read moreprofessional with a winning personality, skilled staff and painless approach to dentistry. Everyone in the office is warm, friendly and gracious. Within the past couple of years, Dr. Robson has moved to a new location. It is a modern, state-of-the-art facility with plenty of parking. Our family wouldn't CONSIDER choosing another dentist!

I live in Germany where my dental insurance isn't accepted so I took the opportunity during my…read morevisit to Connecticut to get myself and my 2 boys a check up. I was nervous about finding a dentist because I happen to be of the belief that many dentists are crooks. I've had dentists tell me that I needed work done that wasn't necessary (2nd opinions are always a good idea) and knowing that my insurance only covers cleanings and xrays I don't exactly want to pay out of pocket for any other procedures. Well, I called this office and right away I realized that the lady in the office was more than willing to work with me, understood my situation (I needed 3 appts within a week and that I have somewhat limited insurance) and very friendly. She understands what it is to give great customer service. She made our appts for the following day (that's the fastest I've EVER gotten a dental appt) and told me what I needed to bring. I showed up and as I expected everyone was VERY professional and knowledgeable. The lady at the front desk (sorry, I wish I knew her name) even knew what my insurance would cover and was sure tell the hygeniest. The dental hygeniest was excellent as were the 2 that cleaned my boys teeth. The dentist, Dr. Vincent Cianciulli, was very professional. He did a thorough exam and made sure to address my concerns and explain them in a way that I understood them. Also a huge plus...He didn't make us wait. He came in shortly after our cleanings :-) I will be back...whenever I'm back visiting in CT.

They lost my paperwork between appointments so I had to fill it out again…read more They also refused to complete a teeth cleaning even without doing the deep scaling they recommended. I told them I couldn't afford the scaling at a cost of 5k out of pocket and my benefits were expiring. They didn't care and I felt that they just wanted to sell more services. I will not be back nor do I recommend them.

Mixed reviews honestly. I'll preface and say I really do not care for the dentist lol. Everyone was…read moresuper nice and welcoming. My hygienist was a little harsh on my teeth, but other than that they did a good job. She also was like you should get fluoride and I was like rlly I hate that stuff but she was like you should, and so I did (just not fun). They had all new technology as well and everything was really up to date. Overall fine experience

2nd Visit and just as great as my last visit. Office very clean, staff great as were my dentist and…read moremy hygienist.

God bless Dr. Brodeur. I spit out part of a tooth, to my great surprise. A call to Westbrook…read moreDental had me in the chair in no time. The office is handicapped accessible and the staff are kind and welcoming. My tooth was repaired without an "ouch", thanks to Dr. Brodeur and her gentle touch. This is the first time in my 99 years that I didn't dread going to the dentist. I'm grateful to have my smile back. Ginny Montanaro

I hadn't been seen by a dentist in years due to horrible past experiences. My primary care…read morephysician told me it was time to face my fears and get checked out. I found Westbrook Dental after doing a ton of research. I am so happy with the overall experience. Dr Brodeur is a gem. So professional and very caring. I will be a patient for life. Everyone in the office is so nice and welcoming. I can't recommend them enough.

was a patient for quite a few years, this is the short version of my issues. they would call up…read moreand cancel an appt the day of?, reschedule was then a month or more out, this happened to me a few times. also had a crown done by a previous dentist in OS come off. they let a dental student? I am assuming by inexperience try and glue it back on, fumbling around, bad fit and it fell off a day later, then the doctor did it himself, fell off. also after the dental cleaning appts the doctor would normally come into check, he took off early. this happened twice with me, they would say "oh just come back another time and he will look at you" REALLY! my daughter went there also. we decided to switch dentists and have never been happier.

Dishonest billing , family member got loan for dental work something happened they refused…read moretreatment and was supposed to send refund back to loan company and cancel told patient Aug 31, 2025 claim sent refund back. Spoke with loan company today 10/2/25 it never happened this family member making loan payments for services not received and withholding of funds to be refunded.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.