I had 6 days to move, within the metro area, and it was Friday afternoon when I knew. This was a relatively small move. I had maybe 10 pieces of furniture, nothing too heavy, and a bunch of boxes. I didn't need anyone to come look at the items given how little I had but for a bigger move you'll want to ask for that. The process was pretty simple with electronic forms in advance, deposit, and messaging. Again, for my needs, this worked but if you have a bigger move then I recommend a conversation of your needs. There was a delay in response time as it got closer to the move. I was trying to coordinate timing with my new residence but I didnt hear from Ben in a couple days. Didn't matter in the end but I was stressed out given the short window I had to move. The day of, Ben and his guys arrived within the 1-hour time frame they gave me, we did a quick walk thru, and they got started. I noted on yhe form wanting some items wrapped or covered but they asked when they arrived. Appreciate that because I don't really know if it's necessary for some things and it ended up raining that day so good for the fabric. I thought it would take 60-90 minutes to get loaded in the truck but they were done in 45. Honestly, I was worried they may damage the walls or chandelier with stairs and turns, but no problems. They had to wait outside my new place for about 15 minutes while I finished up with some paperwork without complaint. They unloaded is less than 45m and I paid the balance before they left. No damages here either. After a few moves within and across states, I highly recommend plenty of bubble wrap or other protection if you're packing yourself, and packing the right weight for the box. I learned from past experience not to skimp on the number of boxes, rolls of tape, or bubble/paper/peanuts. Ben said they can pack for you but thats another day of work. Overall, a positive experience. Keep in mind it's a small business. Be very clear on what you need and expect, before and during the move. read more

Do not use for pack-and-move jobs. I used Ben the Mover Guy for a simple move last year and it was fine, but my recent move to NYC was a nightmare. The final bill was more than double the estimate, and the service was terrible. The Red Flags: - Careless Packing: They put a heavy fan directly on top of my plants. My floor lamp was bent, my grater was broken, and the hands on my clock were bent vertically. - Upselling: I provided my own boxes and asked them to use those first. They ignored my instructions and used their own overpriced boxes instead. - Padded Hours: They left Philly an hour after me but arrived 15 minutes after I did. They also charged me for their lunch break and kept the clock running for 20+ minutes just to calculate my bill. - Poor Management Resolution: I spoke with the owner, who admitted his team messed up and agreed the bill was surprisingly high. He promised a refund, but only refunded the amount I gave as a tip, completely ignoring the padded hours and broken items. Incredibly overpriced and inefficient compared to other local movers. Look elsewhere. read more

I would highly recommend taking your money and moving needs elsewhere. We scheduled Ben the Mover for a local move and provided a detailed list of everything that needed to be moved. Despite this, his team showed up with a truck that was significantly too small and left roughly 25% of our belongings behind. They also left those items throughout the house rather than bringing them downstairs. The next day, we had to scramble to find a 10-foot U-Haul and spent approximately five additional hours moving the remaining items ourselves. When we contacted Ben to try to resolve the situation, his response was that we had mislabeled the number of rooms on the estimate. We showed him that, regardless of the room count, roughly 25% of the specifically listed items were never moved, but he took no responsibility and put the blame entirely on us. Don't bother dealing with this guy--take your business elsewhere. read more

Wish I could give zero stars I have never written a negative review before, but this move left me no choice. Hands down the most disappointing experience I've had with a moving company, start to finish. First off, whoever trained this crew on packaging clearly skipped that lesson entirely. Rather than taking the time to wrap and unwrap things the right way, they were reckless and then tore the shrink wrap straight off our belongings -- like they'd never seen packing material before in their lives. It set the tone for how the rest of the day would go. And the rest of the day didn't disappoint, unfortunately. The guys they sent seemed physically unable to handle even moderately heavy items, and it showed in how carelessly everything was handled. Two of our more valuable pieces didn't survive the move -- both fully damaged -- and rather than telling us themselves, they hoped we just wouldn't notice. We did. What really pushed this over the edge was the aftermath. We reached out about getting reimbursed and just... heard nothing. Weeks of silence. When they finally resurfaced, their big "resolution" was a "non-negotiable" $75 for damage on items worth north of $500. It honestly felt like a joke. Whoever runs this business seems entirely checked out from what actually happens on these jobs. Bottom line: there are plenty of moving companies out there who'll actually take care of your stuff. This isn't one of them. read more

Never moved with ben, but he's an absolute asshole on the road. I hope you have an awful day Ben.

Requested a small move day before I needed items moved. Ben contacted me quickly, took the job, and gave me a little dicount on the 2 hour minimum because the job was small and only took abount an hour. My items arrived without a scratch or ding, and both movers were extremely nice and so appreciative for my business. Will definitely use them again and refer! Thank you guys! read more

We had to move quickly and found Ben online. Ben and his team were awesome. Timely, responsive, handled my items with care and good price for the job it was a really big home and lots of stairs. read more

Had to move unexpectedly and my neighbor recommended Ben the Mover. I'd seen his signs around so I figured it wouldn't hurt to ask for a quote. Other movers had quoted me $800+ for a studio apartment and Ben did my 1 bedroom for under $500. The rundown of my experience: - Had to postpone 2 days but honestly it worked out better for me. Be flexible if you can! - Available at his personal cell # every day - Anything that didn't fit in a box was moved in crates that he brought - Booked me for 11am-2pm arrival and arrived by 11:10am - Move completed in 2 hours - Nothing broken and multiple IKEA pieces made it unscathed - He takes Venmo Overall I had a positive experience that was high quality at a reasonable cost. Thanks to Ben and his crew!! PS: my neighbor moved the week before me and also had a positive experience! read more

Ben the Mover Guy - Thanks Ben the Mover! - Movers Near Me

Ben the Mover guy and his crew had so much positive energy and we're so organized they did a great job moving me across Philadelphia and I couldn't be more happy with the service they supplied. read more

This company is honestly a joke. I hired Ben years ago and he broke my bed frame putting it together incorrectly and forcing the pieces into the wrong places, which was very clear to see it was wrong. Fast forward to two weeks ago, my mother hired him again, even though I warned he wasn't great. His guys are super nice and we didn't have any issues with them, but Ben texted the morning of, pushing back the time because he wanted to "have his guys run an errands." My mom is super nice and what other choice did she have. Now after the move and unpacking, we noticed there is a large box missing with all of her dishes and hundreds of dollars worth of vintage houseware. My mom texted him inquiring about her missing property, with no response. She tried again and still got no response. I then was asked to handle the situation by my mom, so I texted asking nicely that he'd return our texts and said it was unacceptable to completely ignore us. The response we got was completely bizarre. Said he wouldn't be doing anything about our missing property because I was "mean." Like honestly the weirdest and most unprofessional business owner I have ever dealt with. Absolutely do not recommend his company, and wish my mom would have listened to me and read his other crappy reviews. Not even sure how he's still in business. Also side note, I am going through a process of filing my a claim against his business and I'm starting to believe he's operating under false information, and he's not actually licensed or insured. Posting screenshots of proof, since his responses to bad reviews are kind of insane. Sorry they are out of order but I numbered them correctly. read more

See all

Friendly staff but definitely not professional, nothing to indicate they were a moving company and showed up in white beaters. They also brought no tools for the job, I had to unpack my tools for them to take apart my furniture. Paid for furniture to be wrapped and protected, the owner "forgot to tell the guys to do it" needless to say my furniture was damaged in the process. Priced right if moving boxes and ikea furniture. Not worth the price for damaging expensive furniture. read more

We've used these guys twice and both moves were amazing. We originally found out about them from friends who moved from West Philly to Germantown. Before we found Ben's company, we used other moving companies that 1. broke things, 2. damaged walls, and 3. sent over people who were clearly unable/unused to working as a team. Quick note: I'm a wood worker and build/customize a lot of our furniture. Our pieces have more value to us because of how much time and energy I devote to them. They're also usually heavy as hell because they're solid wood. Whenever I choose a moving company, I'm placing a lot of trust in them. First move we did with them in April 2021 was just a few blocks away, but they made it even easier by taking not just our larger items but also adding our heavy boxes and my woodworking supplies we originally planned to move ourselves when they still had room on the truck. 3 guys were assigned to this job and it was a breeze. They were extremely respectful of us and our space, which was extremely important since this was in the middle of the pandemic. They were really nice too-- Unfortunately we ended up having to move again about 6 months later in October. We immediately called to schedule them again since we had such an excellent experience the first time. The second move, from West Philly to East Falls, was also fantastic. It was just Ben and another guy this time, but their 2 person team was extremely efficient while handling our items with the utmost care. There was a miscommunication on our end (we didn't tell each other where the movers should unload first-- my partner, stationed at the place in West Philly, told them the garage in the back but I, stationed at the new place, told them the front), but they handled it really professionally. Everything was safely placed where we directed. If we ever have to move again (crossing my fingers though) we'll definitely call them up again read more

I'm going to include all the correspondence from my experience with Ben the Mover Guy here. Read for yourself, and take note of the response times. Great things: - All communication was through text - The guys were super nice the day of, albeit inadequately trained and careless Not so great things: - Ben was very slow to respond most of the time. - He texted the night before (!) to ask if we'd be able to reschedule to the next day (Tuesday) due to "personnel issues" - good thing we had an extra day we could stay in our old place. - These guys are not equipped or trained to move pianos. They damaged mine trying to wedge it in the front door. No padding. If they had tipped it on its side (as I recommended and as any piano mover would). No responses so far to my texts (our move was August 30th). - The guys, while very nice, completely disregarded "fragile"and "very fragile" labels on boxes. We watched them carry those boxes on the BOTTOM of stacks of boxes of books and other heavy items. - I selected the Silver package: "Furniture is padded with tape prior to being moved." They wrapped nothing. As a result, almost everything is scuffed in some way and our mattresses were filthy. What mover doesn't wrap up a mattress? - All of the advertising for Ben the Mover Guy says "licensed and insured." I could overlook all of this other stuff if the guy would just even respond about the damage done to the piano and other items. Isn't that what insurance is for, when you damage people's stuff? Even if he's not willing to take responsibility for the damages, to not even respond about it isn't just unprofessional. It's unconscionable, and cowardly. And mean. Do not use this company. I will tell everyone I know. Moving is stressful enough - don't let these amateurs make it worse for you. Don't use them. PS - As I was picking a mover, Ben had some great reviews and some bad ones. That bad ones sounded like maybe they had never hired movers before, or they weren't prepared, We did everything right. Everything was packed, labeled, and ready to go when they got there. The guys even complimented and thanked us for being so ready, more than once. I'm adding this because in Ben's responses to reviews that are less than 5 stars, the majority of the time I see a reply from him turning the blame back on the other person. If you've seen his Instagram you've seen the "We are a 5-star business! Yelp just buries the good reviews!" I guess I only have myself to blame that I fell for it. Next time I'll hire professionals. read more

See all

The worst movers ever. He called the night before my move to change his arrival time from late morning to early in the morning. I reluctantly agreed. They packed up my house okay and we were set to leave after about 11 am. We arrived to my new location and started the unpacking. Only the helper was moving items into my new place, Ben never left the truck. Long story short after damaging many items, and several that can never be replaced, Ben made a false stated about me threatening his employee and he refused to finish the move. He dumped the rest of my items on the parking lot and had the nerve to demand full payment of more than $1,000.00 for this horrible experience. WORST MOVING COMPANY IN PA!!!! read more

See all

Ben was great! I told him my situation and he immediately gave me a fair quote and timeframe. He showed up right on time and ready to roll. I unfortunately wasn't able to acquire a U-Haul truck (just the cargo van) and him and his employee made everything of value fit in that van perfectly for my 5 hour drive to NYS. No damage to my apartment, rental van, or any of my valuables -- this guy is a pro tetris player, trust me. Any negative reviews on here are from people who don't understand how moving works let alone the world, so ignore them. If I could give him 6 stars I would. read more

Catastrophic destruction and failure to listen to directions and shocking aggressive and bullying to senior disabled female. Hired to pack one day and move the next they blamed me Do not let these people near your family or your belongings. This catastrophe cost 2400 dollars. The load was ridiculously small Specified as needing extremely gentle handling I've added photos of a table is worked on for weeks These guys were more like a terrorist attack than service professionals. read more

See all

They were fast and efficient BUT they made a lot of mistakes. At the beginning of the move, we told him to be careful with ONE item, an antique given to me by my deceased grandparents. He immediately dropped it off the end of his truck (he did not wrap it) and ruined it beyond recognition. He gave us 50$ to make up for it but it's an irreplaceable item and held great sentimental value. Banged up our trash can and scraped several items. He did complete the move for a good price and in good time but unfortunately things were just not done carefully or right. The guys were courteous and friendly but seemed inexperienced and untrained. read more

Initially I was very satisfied with the crew and their customer service; however when I discovered the crew had left my daughters entire room at the old house along with my lamp, clothes rack, and mannequin I was floored!!! How do you leave behind an entire room? Lastly, I contacted the owner numerous times and no response. So I had to hire ANOTHER moving company to retrieve the items left behind. If the owner would have responded, taken accountability, and set up a time date to retrieve the items and deliver to us this review would be totally different. I'm flabbergasted. read more

See all

If you're looking for a competent, honest, hard-working, get-the-job done mover, Ben the Mover Guy is your man. I was in a predicament. The moving company I had scheduled three weeks in advance reneged on the job two days prior, leaving me with no mover. I was moving from central Jersey to south Jersey, a 60-mile trip. After frantically contacting four movers via internet approximately 9:30 in the evening, Mike immediately responded. His online forms and tips on making your move easier were very helpful. Everything was very transparent. His forms and moving checklist gave me an opportunity to check all the items I needed moved. After giving him a minimal deposit, he provided a receipt and confirmed he would be at my home between 10 and 11:00 a.m. Ben arrived at 9:40 a.m. with two additional workers ready to go. They went right to work by moving my items with care, efficiency and precision. The two workers, including Ben, operated like a well-oiled machine. They never took a break. Once Ben the Mover Guy arrived at my new apartment, which had two flights of stairs, he and his workers maneuvered the heavy items with ease. If I had to rate Ben the Mover Guy on a scale of 1 to 10, I would rate his company a 12. We are hoping to move to a house within 18 months and I will not hesitate to call Ben the Mover Guy again. He certainly exceeded my expectations. read more

I had a great experience with Ben the Mover Guy!! After receiving estimates from a handful of companies, Ben the Mover Guy was by far the cheapest moving service in Philadelphia. Since he does all of his booking by himself, Ben is fairly busy and might not respond to texts immediately. However, don't be afraid to be proactive when texting him! Ben still responded in a timely manner and I was able to set up an appointment over text with ease. Ben sent two employees to help me with my move from a 1 bedroom apartment; they were very efficient and it took less than 3 hours. The movers were polite, courteous and listened without complaint to all of my requests. They disassembled and reassembled my furniture and it made my move go swiftly. I highly recommend Ben the Mover Guy if you're making a local move within Philly! read more

Ben and his team made my move as stress free as it could be. The pricing is competitive and he really cares about making it as easy and hassle-free as possible. I have worked with movers several times and this was by far the best in terms of efficiency and how personable the team was. I can't recommend enough! Also felt great supporting a local business read more

Update: In response to my review below, Ben texted me that he would be sueing unless I remove this review. Which lends a question to the accuracy of his rating here and my review below, which you can take to your own. Rather than taking my word for it, you can make the decision based on the screenshots-- if you need the conversation, I'm happy to share so you can see how Ben really conducts his business ---- I originally felt really good about Ben as he had good reviews and I had good over the phone interaction with him. However it ended up an incredibly disappointing and unprofessional experience with Ben that left me without a mover the business day before the date. I originally contacted him early For a quote. It did take a while and I had to call back several times but eventually got a quote. I asked to confirm and he said yes. I even asked him for anything he needed and never got anything. The day before, after not hearing back from him, I texted to confirm. He asked for 2 articles to confirm-- none of which he asked for before. So, I'm supposed to move Monday and as of Friday, I have no mover read more

See all

DO NOT USE BEN THE MOVING GUY. I never write reviews but I feel compelled. Just trust me he is not the kind of person you want to do business with. He tells my daughter he will be there at 9 am and shows up at 10:40 am. My daughter waited for over an hour and half. When I asked him for a discount he took off 1/2 hour and refused to leave my daughter's apt until I paid him. When I told him over the phone he needs to take off the same amount of time my daughter waited he became enraged. Truth be told I paid him because I was afraid for my daughter's safety. Next time I will go to a reputable moving company. Shame on you Ben the moving guy. read more

STAY FAR AWAY!!! HE SHOWED UP 4 hours late!!! He didn't call me to let me know he was going to be late. HE DIDN'T ANSWER MY CALL AND ONLY RESPONDED THROUGH TEXTS. He moved my things and then argued with me about only wanting to pay him the rate he quoted me, $630. With the initial $100 deposit, I still owed him $530. When I paid him the money he got nasty with me and was just rude and unprofessional. He said I tried to shortchange him when I gave him the rest of the money I thought I owed. I told him I didn't think it was fair to charge me anything additional due to the inconvenience of having to wait the entire day. After raising his voice, he demanded i pay him bogus pricing and acted as of he already gave me some type of discount. In total I ended up paying him $790 (with his "discount") I'm really disappointed with this whole process. I ended up paying him just to get him out of my house because I felt threatened by these 3 men in my house with just me and my mother here. Trust me, save your money and use someone else. I honestly felt like they were intentionally slow moving to over charge me. Horrible experience! I wish I would have researched this "business" a little better. Lesson learned. If you don't believe me that's he is unprofessional, read some of his responses to the bad reviews. Childish. Take the feedback and learn from it. UPDATE: This is still a horrible moving company! And although he wrote negative comments about me, I'm just conveying my experience with dealing with an unprofessional "business" owner. The company got the money it requested and did move my things. The move was fine, albeit slow and late ( insert eye roll). It's the interaction that was horrible. There are hundreds of movers in the city and I'm just disappointed with the one I chose. DON'T USE THIS COMPANY!!!! read more

We moved from Austin to Philly using storage pods, which...in hindsight wasn't the best plan. I'm not sure where I stumbled on Ben and his team, but I'm glad I did. I failed to submit some of the paperwork, and my pick up location was far and sketchy on communication. But Ben worked out the details via text, quoted a very fair price, and made the move as stress free as I could have hoped for. His team was friendly and careful and they really took good care of our stuff. We'll be moving very soon, and Ben will definitely be my first call. read more

Asked if he could come early and I agreed. He never showed up. Not dependable. Excuses

I'm giving Ben 2 stars and not 1 because he refunded my deposit. The reason for the bad review is for poor communication which ultimately led to cancellation. I booked him for a move and made multiple attempts to connect with him the day of my move with no success. He ended up calling almost 2 hours after my scheduled move time and did apologize. I understand that delays happen, however keeping a payer informed and managing expectations would've gone a long way and reduced my stress during move day. I ended up having to move myself into my new home. I hope he makes a better effort to communicate with his clients in the future. read more

Ben is the real deal! He's really easy to get ahold of for anything, and he's very flexible in the event your plans may change. Ben and his crew arrived on time the day of my move and had everything loaded into their truck in no time. All you need to do is pack and let them know what's going. They had it moved into my new place quickly as well and know how to navigate through tight stairwells and doorways. I cannot recommend Ben enough. He has his own truck and you can tell he's been doing this for a long time. If you're getting ready to move but are unsure of whether or not you want professional help, I can assure you that Ben and his crew are worth every penny. You'll definitely be thanking them and yourself when all is said and done. read more

I wish I could give 3.5 stars. I had a deadline to move my items out of my apartment and the guys got it done with 5 mins to spare. They did what we asked, but along the way things were dropped, knocked over etc. One of the movers told me I should watch the Netflix special regarding becoming a minimalist considering all of the things I had. Not his place to give me his opinion, but I didn't argue because I didn't want my things to be messed up half way through the move. Just glad they showed up and did the job because the next day the movers who were supposed to move me into my new apt didn't even show so at least these guys showed up. Other than that, they were both nice people, moved VERY fast at first but it's August and hot and then it started to rain so they slowed down a bit which I can't blame them for that at all. read more

Ben was super helpful and professional. He communicated with me throughout the day, and moved my furniture quickly. Unfortunately, my sofa needed to be taken apart because it would not fit down the stairs. Ben did not have the proper tools so he went to Home Depot, and came back to take it apart. He moved it, and put it back together again in very little time. I don't know what I would of done if it wasn't for Ben. At first, I was considering asking Friends to help me move, but I'm glad I didn't. I couldn't be happier with my decision. I would recommend Ben to anyone who needed a professional, reliable, and friendly mover. read more

Great movers! Ben was very responsive over text for planning the move. There are no surprise extras or additions after the base rate. The actual movers were both friendly and professional. They moved quickly, were flexible/accommodating and got the job done in under the minimum time. The entire process was much more simple than with other movers websites and all the extra charges/information needed, plus the rate was very reasonable. Would use again! read more

What would I be made about? What would I waste my time to write a review and it not be true? I don't know you! My goal was to get my items moved. Did I lie? You asked for $100 and would provide a quote after the $100 via Venmo! If that's how you do business, that's how you do business but no lies. If your rating and business is so nice, you shouldn't have a problem moving fwd. I just have never heard of paying for anything legit without paperwork. read more

Ben and his team were great from first contact through the move. They showed up on time, communicated with me when I had questions, handled all of my belongings with care and made my move incredibly easy. I would recommend Ben and his team to anyone who needs moving services. read more

While looking for a moving company I came across Ben the Mover Guy. We talked on the phone about moving my 3 bedroom house into a storage unit, as my home was sold and I waited for my new home to be ready. A moving date was set, I provided him with an inventory list, signed his contract and paid my deposit. The Monday before my scheduled move I hadn't heard anything from Ben, so I decided to wait a few more days before calling or texting him. It was the day before my move (Thursday) and I still hadn't received any confirmation, so I called to make sure everything was still a go. I'm so glad I called because it WASN'T! He answers and says something came up that he couldn't foresee and he won't be able to provide his services for my scheduled move (Friday), which was the next day! (Of course I start freaking out because my closing for my old house is in 3 days (Monday morning) and I need to be all moved out.) He tells me his buddy also has a moving company, but can't move me until Saturday. Ben also tells me he will be sending my deposit back to me since I wasn't using his company any longer. So of course I have no other choice but to move my schedule around so I'm available sat for my move with this other company. Long story short... if I hadn't have called Ben when would I have known he was canceling my move?? I gave him 2 stars because he did find me another moving company (that did an AMAZING job) and I wasn't stuck trying to find one with 1 day notice. Just when I thought everything is going pretty smooth I had to reach back out to Ben about receiving my deposit back. I paid him via PayPal, sent his my receipt of the payment and I sent his my CashApp as a means for my payment back. I STILL HAVE NOT RECEIVED MY DEPOSIT BACK & BEN IS NOT RESPONDING TO ANY OF MY MESSAGES. It has been 2 weeks now... read more

Horrible through and through. Difficult to get in contact with Ben from the start, and communication did not improve from there. He had told me the deposit would be $170 so I went on the site provided to pay and it was $195 plus a 4% service charge for using a credit card that I wasn't told about. There is no option to pay this deposit via cash to avoid the fee so really it was almost $35 more than what I was told. I had to reach out several times to confirm the appropriate deposit amount before he responded. Twelve hours before the move, he texted me to say "I was not able to secure a second truck so will have to use one truck. We will knock off 30 minutes from the final clock to cancel out the 2nd trip drive time" (which would have been appropriate as it was a 15 minute drive between locations). The crew DIDNT make two trips though. They squeezed as much as they could into the truck, which I thought would be great because it would save time but they ended up squashing most boxes including once clearly labeled with "Nothing on Top" just so they wouldn't have to do a second trip. Two of our tvs went into one of the mover's car because they didn't fit on the truck. They left things behind at our home including a few lamps and some shelving because they didn't fit in the truck. I had selected the Silver Service package to have our furniture wrapped prior to being packed on the truck, but none of our furniture was protected. Two wood pieces (costing ~$300 and ~$400 each) were scratched and our blue couch (sort of a robin's egg blue) was dirty because they had put it on its side on the floor of their truck. Then it down poured for quite some time during our move. The guys waited over 30 minutes for the rain to slow, and rather than charge me a different rate for this time I was still charged full price. The rain cost me an extra $85. I can sort of understand this as it is still time but maybe there's like a half price rate for things like that? It wasnt active labor time so it was quite frustrating. Then when we asked to address the damage before paying the bill, the crew leader said "this has never happened to me before I'm not sure what we do here" and tried to play like he didnt know what to do. We called Ben and after multiple attempts to get through to him and sending pictures he offered a measly $25 off the bill. We said we wanted to file an insurance claim, as everything on signs and trucks and their website says they're "licensed and insured", however Ben said we "wouldn't be doing that". He then offered us $50 off the bill. We said that wasn't enough but in the end had no choice as we wanted these people out of our house. He was the most frustrating person to work with so we gave up and decided we would take action other ways. On top of all this, the one guy who seemed to be the head of the crew insisted that he would take apart and reassemble our couch to get it into the basement. It was no more than a dozen bolts and such to get the legs off. It wasn't until he was handing us the bill that he decided to tell us that he "lost one of the bolts" but that he "made it really tight so it'll be good don't worry." We have children and anyone who has both children and furniture knows that there is rarely gentle sitting. I am worried this is going to fall apart and hurt one of the kids. We ended up spending over $1000 for a total of 4 hours of active moving of a 3 bedroom house 15 minutes away. To top things off, a member of the crew came up to me as we were dealing with this and said "You are really nice people. I'm so sorry this is what you're dealing with". Don't let anyone you like use Ben the Mover Guy. read more

Ben and his colleague were great and I would definitely hire them again. They were timely, professional, and friendly. All of my furniture was moved efficiently. I can imagine it was difficult to maneuver some of the pieces because the bed had to be taken apart and taken down a narrow spiral staircase, and they did a great job with it. I would definitely recommend Ben for a hassle free move! read more

We moved July 8, 2017 and our original help we had lined up for our move couldn't make it. With 5 days notice, on 4th of July weekend, I went through all the reviews and contacted two dozen companies to find someone available last minute with good reviews. Ben was available, had great reviews, was insured, and responded promptly via text message. We booked three movers for three hours. Our priority was to have movers help get big items out of the old and into the new apartment. Ben and his two helpers showed up on time, but this is where we stopped being impressed with his service. One guy appeared to be hungover, only made a few loads, and was sent home within an hour. So now we're down to two guys. I was disappointed as there was no sense of urgency, no energy, with Ben's helper clearly not being used to this type of work. Our 3 hour job got pushed to four hours, they barely got it done in that time and that was with my husband and I loading and unloading with them. In the end, we were also charged the 3-man rate for the first hour, even though we definitely didn't get an hour's work out of the 3rd guy and only having 2 guys delayed our progress and disrupted the timing of the day. We had recently moved into our old apartment only 9 months prior and had hired a crew to help unload. Those guys were fast, efficient, and polite. They were clearly professionals and knew the proper technique to carry heavy items fast and safely. This was my expectation with Ben as well, and I was very disappointed. read more

Ben and his crew were expeditious and kind. We had contacted him, along with a few other moving companies, to do a job just two days in advance. Ben was really helpful and easy to work with compared to all the other companies. Highly recommend! read more

Ben and his partner did an awesome job. I honestly was not sure it would even be possible to fit my couch through the narrow stairway of my walk-up, but Ben figured out how to take the couch apart into pieces that would fit, then perfectly reconstruct it like new. THe and his partner even moved an extremely heavy fireplace insert up a flight of stairs, making it look easy. He was professional, courteous, and honest. Highly recommend! read more

Ben did a great job, and I would highly recommend him for anyone in Philadelphia wanting a stress free move. He arrived on time, worked efficiently, and was reasonably priced. I plan on using him for any future moves. read more