Every year I give this place a chance to see if they have improved. The staff is always courteous and helpful. They greet you when you come in. The problem is they can't make a decent milkshake. This year I went twice and both times they provided watery shakes. Milk shakes are supposed to be thick. I received chocolate milk. Very disappointing. You are better off making them at home. read more

Here at a Stevens program and omg I love this spot!! The staff are actually so sweet like I love you guys omg. I've also famously gotten a strawberry milkshake at every ice cream shop I go to, and this was one of the best. Very clean inside and cute decor!! read more

Ordered an ice cream cake for my husband for his birthday. This was my first one from here - I've ordered cakes from the Cold Stone in the past. B&J had several cake options, and you can choose two flavors, and a middle and bottom layer. I went with the sprinkle explosion cake, with sweet cream & cookies and the tonight dough as my 2 flavors, choclate crunchies middle layer and choc chip cookie crumbles as bottom layer. The cake was really good! I don't really notice the bottom layer but still delicious and I prefer this over Cold Stone now. I orderd a medium size 8 inch, and it definitely was a healthy 8-10 servings as advertised. The box was too wide and it wouldn't fit in my freezer though which was a bit of a problem but luckily it's winter so I put it outside for a while. The other thing that was difficult was transporting it home since they don't have a shopping bag wide enough to hold the bag upright with handles so I had to carry it the whole walk home. Very tasty though and my husband loved it! read more

Ben & Jerry’s - Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

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Service was was very friendly and patient tonight! The ice cream is always tastes fresh and is delicious. A star off because unfortunately, it is very expensive -- $9 after tax and tip for a small. read more

After grabbing dinner with a couple of friends, we opted to get dessert. We were in between bubble tea and ice cream and the ice cream won out. When we arrived, my friend immediately approached the counter and started ordering since he knew what he wanted. I was still looking at the options and really had to use the restroom, so I kindly asked to use the restroom while my friend was being taken care of so that we could kill two birds with one stone, so to speak. I was told that, "bathrooms are only for customers." I understand having rules to protect the integrity and cleanliness of the business, but we were already in the process of ordering and bringing business to them; we weren't looking to run out right after. That didn't really sit well with me - not the end of the world, but it could have gone better, in my opinion. Aside from that, once we had all ordered and received our ice cream, we found a place to sit and just enjoy the rest of the evening. I wasn't crazy about how the visit began, but it ended better than it started, thankfully. read more

Ben & Jerry’s - 2 scoop - 1 scoop of Americone Dream and 1 scoop of Marshmallow Sky - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

Trip down memory lane. Haven't had Ben and Jerry's since childhood, and the flavor did not skip a beat. Chunky monkey for the win, still how I remember it. The shop itself is small but has indoor and outdoor seating. Cherry Garcia will be my next trip. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

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If I don't write this review, no one will know they charge $7 per scoop. I paid $15.33 for 1 kids scoop with a topping + 1 kids scoop. I'm an idiot for paying, but this is thievery. read more

Ben & Jerry’s - $7 scoop - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

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Anywhere open late during this pandemic is a gem in my book. Dairy free options are available. Sucks that you can't taste anything though. I mean what's the difference between them scooping out ice cream to serve vs them spooning out a sample to serve? Anyways, there's about 6 dairy free options. 3 are "ice cream" and the others are sorbet. I got the pineapple and passion fruit. OH MY GOODNESS ITS AMAZING. So refreshing and not overly sweet. I love it read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

Today was busy day as was Hoboken Fall Festival. After I purchased ice cream for family , I asked for key to bathroom. Was given key then told it was closed. They took my money but wouldn't let me use bathroom. Terrible Business! read more

Ben and Jerry's is as reliable as you can get when it comes to ice cream! The Washington Street location always has quick and polite service whenever I have been there. It is also very clean and smells good inside. When it comes to flavors, they always have about two dozen or so to choose from, all of which are delicious and taste way better than buying from a store. As for the prices, they are a little steep for ice cream, but you are getting some good quality ice cream and the scoops are a decent enough size. read more

The people are wonderful and the ice cream is delicious!! Best late night snack! Love love love! read more

Ben & Jerry’s - yummy stuff - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

Ben & Jerry's is a great place to take your friends for a late night treat! After having a fun night out we passed by Ben & Jerry's to satisfy our cravings! There's literally so many options and choices so everyone should be able to find something they like. You really can't go wrong with anything here. The employees are very friendly, they greet you with great energy and are overall great workers. I would recommend this place if you're looking for something sweet! read more

Ben & Jerry’s - Ice cream with friends ! - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

This place is very inviting. Stopped by on a Thursday afternoon and it was very nice out. The one girl there greeted me and was very helpful with cone sizes. I had a sweet cookies and cream in a wafer come. It was delicious. The amount of Oreos in it is amazing. $3.25 good price. April 8 free cone day she said !! read more

Ben and Jerry's ice cream itself is always great and has tons of flavors. In this specific location, everything was very clean. There is a little bit of indoor and outdoor seating, but I don't think it would seat more than 10 people total. read more

I ordered the milk and cookies ice cream in a small cup. It was super creamy, delicious, refreshing and delightful. It's not too sweet and can be shared by two people. To be honest, you won't regret getting anything from Ben & Jerry's, everything is made to perfection. Life hack: sign up for their newsletter and enter your birthday, you'll receive one free scoop on your birthday! read more

Ben & Jerry’s - Milk & Cookies - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

Understanding it's a busy Saturday but the manager was really hostile because she was overwhelmed with the crowd trying to contain 6 feet. But there could be better direction in there or signage where the customer doesn't feel attacked trying to follow social distancing. read more

Such a great place to take your family or friends especially at late night for ice creams. I have been to this location multiple times. Some of my favorites - coconut walnut, strawberry cheesecake, strawberry, any flavor with chocolate. read more

Located right near where we were eating dinner, Ben & Jerry's is always a must stop for some dessert. Bright interior and not much of a line on a Saturday night, despite it being relatively warm outside. Menu consists of all the favorites including new flavors as well. Ladies behind the counter let you try as many as you'd like while deciding (I tried three). For best value, did the handpacked pint ($6.54) - any flavor or flavors scooped into a to-go pint cup. Settled on a mix of the "Chip off the Dough Block" and the Chocolate Peanut Butter Swirl. Good rich flavors as usual, a little heavy on the chocolate (should have balanced it out with something else), but overall worth the price. Again, the people behind the counter were friendly and patient - an importance for the time of day. Glad this was available in the area. read more

Ben & Jerry’s - Menu - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

The worker Rapha was so sweet with me and my three kids especially on a hot day with so many people, he took the time and effort that we got what we wanted, and my kids love him!! Thanks Rapha read more

Had a bad experience here tonight which is why I'm leaving a review now after I've frequented this place nearly all my life. Living so close to this B&J's, I always went here and had a good experience. Tonight, however, I came after my workout class and was craving some vegan ice cream. No greeting at the door beside the pretty empty clientele. No special experience when getting my ice cream. Then, a light skin man with a beard who was the manager, came over when I was paying after I had trouble with my Apple Pay. When i decided to just pay with my physical card instead and took out out of my wallet and gave it to the young man ringing me up, he grabbed it from my hand and said, its all here, sticking my card in the device most modern businesses use to receive payment. "It's all here" he said rudely. Did he have to be rude/unhelpful? No. And due to this experience, I won't be returning here when there's other vegan options in proximity. Sorry B&J but you really let me down this time. read more

This store has been here forever. I never have been in here but there always seems to be a steady stream of customers. When you walk in you immediately get that typical ice cream shop smell. They have a lot of flavors and so you will probably find something you like here. The service was also on point and they were quick to get people in and out which was good. No one likes to wait for ice cream! The thing is that the ice cream tastes fake in here. I am sure it is because it is a big chain and they pump this stuff out by the bucket. It is too sugary but still a guilty pleasure. One thing I noticed is that it is kind of pricey for ice cream but it is expected. It is a cool place with a well known name. They have been here a long time so they are obviously doing something right. 3.5 stars is a more fair score here but I gave them the benefit of the doubt. read more

Ben & Jerry’s - Homemade waffle cones - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

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I have a severe peanut/ nut allergy and this was the BEST customer service I received when I got ice cream a few days ago. Normally when I get ice cream I ask the server to take certain precautions to reduce cross contamination. Most of the time, I'm greeted with scoffs, eye rolls, dirty looks, or a painfully false excuse as to why they can't do it. Not here! The manager was super nice, and didn't make me feel like an inconvenience at all, which I really appreciated. I'm assuming she's a manager because she said she put all of the ice cream flavors with nuts in one side of the glass, and she trained her staff to scoop the non nut flavors first, and use separate scoops. How great is that?! If all ice cream shops followed her example, I'd be featured on TLC's my 600lb life! Thanks so much for this; I'll definitely be back! read more

This place never disappoints. I just saw they added a chip/chocolate ice cream flavor. It always has new flavors but strawberry cheesecake is the best. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

So many options! They staff is very nice and always helpful with recommendations and trying samples. It's a good place to grab a scoop and walk around the city. There's not too many space to sit inside so if you want a sit down place, this might not be it. The portions are big - one scoop can be split between two people easily! read more

Ben & Jerry’s - Flavors - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

I had no idea this place even existed in Hoboken. My friend and I were driving on Washington Street when I saw this little "scoop" of heaven (see what i did there? Scoop, you know, for ice cream?) I made her stop so I could go in. My main objective: finding a pint of Stephen Colbert's Americone Dream ice cream. Now, I had been looking for this damn thing for nearly a week now, with absolutely no luck. Target i've been to, they didnt have it. Pathmark? nope not there. Shop Rite? of course not there. Walgreen's? Are you even kidding? So i go in, and the young dude behind the counter asks me if i needed any help. So i say, "yes, do you have the new Americone Dream ice cream?" He looks at me and gives me a smile and says, "Sir, how many do you want?" When i heard that, I thought I had won the lottery. But get this, he says "I'll be right back" and he heads to the back of the store to get a pint. Apparently its locked up, as if it were gold in Fort Knox. He comes back, and he lets me look at it. And i cant stop grinning from ear to ear, because I (and this one goes out to Julia) now have Stephen Colbert in the palm of my hands. Oh yeah, the other flavors in here are good too. so there ya go. read more

Ben & Jerry’s - I now have Stephen Colbert in my mouth. - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

The plastic cow outside is really nasty looking (so much ice cream must have been spilt on him) so I wouldn't recommend sitting on him. But other than that, you can't go wrong with Ben and Jerry's! They have kids size, small, medium, and large, as well as shakes. Averaging around $4-$6 per item here, so if you want a somewhat cheap treat, stop by! Try the Stephen Colbert Americone Dream - it has bits of waffle cone it in. Also, you can't go wrong with the Phish Food - it has Phish chocolate fish and fudge and marshmallow goo. Yummm. read more

I'm so confused because Ben and Jerry's is always such a good time! Today we went around 8:30 or so. We decided on a large waffle cone, that came with 3 scoops. We got milk & chocolate, half baked, and americone dream. While the flavors themselves were pretty good, the ice cream itself was mostly soupy/runny? It was also an extreme letdown that the waffle cone was stale. On top of the disappointing food, we were met with rude and short staff. We were confused because we expect (understandably) an awesome ice cream experience at Ben and Jerry's. We've always received that until tonight. read more

Small little place but has a good array of ice cream choices. It smells like ice cream heaven when you walk in, which I appreciated. The server was very welcoming and even asked my child about any food allergies before serving her ice cream. This little extra thoughtfulness was very considerate. Nice outdoor seating to people watch on Washington street. All in all, I'd return. read more

Always friendly service and delicious treats found here ! Like the two new non dairy options !

The establishment is clean. The staff is friendly and welcoming. We received prompt service and like always great ice cream. Will be back.

Holy Ice Cream Shakes Batman! I've found my reason to keep coming back! I don't think you can get these shakes anywhere else. Big recommendation to the Chocolate mint! SOOOOOOOOOOOOOOOOO Good. read more

Banana split Strawberry chocolate mango A little bit too sweet but ok Chocolate sauce is not that good Cream is good read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

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Yeah their ice cream is good but they treat their employees badly. Not a good company in my book

Ben and Jerry's never fails when it comes to ice cream. They have almost every flavor you can imagine and will even ask you if you have allergies, which a lot of places don't do. But it's high quality ice cream, so of course a waffle cone is going to be extremely expensive. Plus the seating at this Ben and Jerry's is super limited. But it's Ben and Jerry's, which is extremely hard to beat. read more

Can never say no to ice cream... Came here and ordered Banana Sundae... so delicious! Three scoops w three different flavors and two toppings! I had sprinkles and m&m. read more

Ben & Jerry’s - Banana Split - Ice Cream & Frozen Yogurt Near Me - Hoboken, New Jersey

I love this location! Nico is such a character and will make your ice cream experience the best one! So many laughs. The only thing that I am upset at is that yesterday is free cone day and I missed it :( read more

Used to come here all the time, but the last three times I've come, the employees have consistently under packed my pint to go. Disappointing. read more

The staff are always really nice and friendly, and it seems that they all take the COVID guidelines seriously. The brownie sundae with cannoli ice cream is absolutely divine. read more

The establishment is clean. Customer service is fast and friendly. If you're in the area it's worth the pop in. You can never go wrong with ice cream. read more

10/10. Consistently updating flavors and very sanitary! Would recommend coming back and customer service was very kind! read more