Free cone day was amazing! The staff and environment were both super friendly even though they were busy! Can't wait for next year!

Tried the Frozen Lemonade with Strawberries. It's made with lemon sorbet and milk, so more of a milk shake. Sugered strawberry added to bottom of cup. It tastes good. Creamy lemon. However it is too thick for the skinny paper straws they offer. The chunk strawberries are especially difficult to pull through the straw. I asked for a larger straw and they dont offer any. read more

The ice cream is always creamy, smooth, flavorful and delicious. The service was excellent when we ordered an ice cream cake for a special occasion. Be sure to order a few days in advance to give them adequate time for special confections. Casual ambiance. read more

This place is just tired and kind of boring. Since another spot moved in downtown they have deals but all they do is ice cream. The customer service is pretty bad there as well from most of the employees. We have gone by and they are playing very loud music. We will go to the other spot now. read more

Who doesn't love Ben & Jerry's? I loved the whole experience, and as a huge fan of ice cream, loved this whole place!! They were so nice and patient with me trying to figure out which flavor to get. The only thing that took me by surprise was the price. For both of these ice creams with dipped cones was around $20!! As much as it was good, I think it may have been slightly overpriced. But that doesn't mean I regret going here. I think it's a nice place to go occasionally during hot days with friends, family, partner, or just by yourself. It's all about the experience! read more

Ben & Jerry’s - Left: Coffee Chocolate Chip Right: Vanilla and Cookie Dough - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Shout out to Chris! He was amazing! Fantastic service, friendly and great! Give him a raise!

Everything was bright and friendly and quick! Chris was awesome. We will be back for sure.

Super friendly and quick service! Thanks to Chris for the wonderful service! Always a vibe coming into Ben and Jerry's! read more

Ben & Jerry’s - Churn out the vote - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Ben and Jerry's Ice cream never ever disappoints. But when it comes to franchises, customer service makes or breaks the experience. I don't know his name but there was this guy and he had the best energy and just boosted the mood from the moment we walked in. Definitely the best desert option in downtown Athens read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Chris was so nice!! He let me use the bathroom :) I didn't even have to buy anything he just gave me the code!!

Excellent service and great ice cream! My group and I really enjoyed the visit and we had excellent customer service!

Most of the ice cream was melted or super soft. Price is high. $20 for two small cups.

we love chris !!! lots of laughs and good icecream. such great service and recommendations

Chris is awesome, very friendly! Ice cream was very yummy and service was quick! We will be back! read more

Ben & Jerry’s - Cookie dough ice cream - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Chris was awesome! Great customer service he greeted us as soon as we walked into the store.

After a long day, I decided that I deserved some icecream! I was immediately greeted by Chris; he is warm, welcoming, and very personable! We had good conversation while he stacked my delicious icecream in a fresh chocolate-dipped waffle cone for me. This was my first visit but I will absolutely be back for more read more

Chris was a great, he told good jokes and was super nice to us. Great experience all around.

Chris in Athens, GA provided top notch service with my family of 7! Super friendly. Ben and Jerry's should have more employees like this!

Chris makes the most awesome hot fudge sundae that I've ever had! And super friendly & plays fun music. Keep up the great work. The Pitcher & Mom :) read more

To the guys working Tuesday night... ya'll are the best and you made my day! Great folks here so swing by on a hot day and get ya a scoop!

If you're visiting Athens or a student here you HAVE to try this Ben & Jerry's location. It's right downtown and is really delicious. My absolute favorite is the one pictured, Cinn-DOUGH-rella. It is very delicious and a mix between cinnamon, shortbread and other delicious flavors. I had a small cup, which was a bit overpriced. If you go it's best to just get a pint or a cone for a few extra bucks but the flavor is really delicious read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Honestly you can never go wrong with Ben & Jerry's. Their ice cream is always flavorful and the staff give you plenty of samples and tips on flavors if you can't find exactly what you're looking for. They also give out free scoops in April and it's always the best if you're willing to wait in line! Love Ben & Jerry's! read more

Walked in and was treated like an inconvenience by a rude employee. He was so un friendly and made the experience horrible. He also wouldn't scoop the Half Baked because he said it was too new. read more

This was my first time entering a Ben & Jerry's and I highly enjoyed my experience! The customer service was great and my server gave me a great ice cream flavor recommendation (salted caramel). The store had pleasant design and the atmosphere was pretty chill as I was the only one in there at the time. I will definitely come back! read more

I don't have a Ben & Jerry's storefront in my hometown, so I can't pass up the opportunity when visiting Athens every summer. I love this one because by the time I treat myself to a double scoop chocolate dipped waffle bowl filled to the brim with Cherry Garcia and whatever that Carmel chocolate chunk one is called and make my way across the hilly campus of UGA, I've walked off all that Ben and Jerry Goodness before I know it. In all seriousness, the store is always clean, the staff is friendly and the line moves quickly. read more

Ben & Jerry’s - So much goodness! - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Clean, lots of options and good service. We were offered the option to taste the flavors which was a plus.

I wish I could give ben an Jerry's ice cream better stars I am tempted to give 3, the ice cream is good, the service was good but the price was bad. I still gave a tip because the service and ice cream are good. But 20$ for 3 of the smallest size makes me wanna go get pints at the store, but then again I guess you are paying for the better flavors cause the flavors are better than at the grocery stores. I don't really like it out of the pints they all taste the same to me. I got chocolate therapy and it was awesome. read more

"It's okay. Everything's all right. I'm just sittin' here drowning my sorrows in a - a quart of Ben and Jerrys Chunky Monkey." -- Joe Somebody (2001) Ben & Jerry's...down to their last scoop shop in Georgia... Truly a sad state of affairs. I remember when the first one opened when I was in High School. Damn I'm old. I do love a good B&J cone - their flavors are delicious and the ice cream is rich and creamy. I had a hard time making a decision, though. I went to the first case and learned that not only did it contain the nutty flavors, but also the flavors that were produced in a nutty facility. B&J has taken allergen control to a whole new level - they keep the barrels of ice cream separate in the shop. Color me impressed. So I couldn't have the Bourbon ice cream I wanted after all (a limited release flavor). So I didn't go for my usual favorites - Cherry Garcia or Superfudge Brownie. Nope, I decided on grabbing the other limited release - Empower Mint. This is peppermint ice cream with fudge brownie and fudge swirls. Yum! I opted for a small in a sugar cone - we'd technically already had dessert. Don't judge me, we were on vacation and a foodie tour at that. They have four small metal tables and chairs (2 each) in the place, so we sat and enjoyed our ice cream inside (since it was 95 outside). It's good to know some things never change and B&J's still makes quality ice cream and their scoop shops are still a delight when you find one. read more

Ben & Jerry’s - Empower Mint - small sugar cone - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

This was a fun treat for me. I have never seen a B&J in real life. I love their ice cream and have always been interested in going into an actual shop. I picked up a "cookies and milk" milk shake and it did not disappoint. I love ice cream and the small was more than enough for me. I know the lrg is only 1 more but unless you just can't live without it, live without it. read more

Ben & Jerry’s - Loved how they have yarn balls to represent - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Always a delicious treat on a hot day or a great pick-me-up! I'm a big fan of fruity flavors, so I'm happy they carry options like the two froyo offerings, Strawberry Banana and Raspberry. Can be a bit pricey, but worth it for a once-in-awhile treat. read more

Ben & Jerry’s - Strawberry Banana in a Waffle Cone - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

Yummy ice cream and the store smells like heaven. Expect to pay $$$ but it is a yummy treat!

Yet another reason to love Athens! This was my favorite post breakup place to visit. Honestly ice cream is always the solution, and Ben and Jerry's is the top ice cream there is. The shop is small and quaint with a staff that always puts a smile on your face. Reasonably priced and always there for the good and bad times read more

Ben & Jerry’s - 3 scoops: 2 scoops of The Tonight Dough 1 scoop of Fruit Loot - Ice Cream & Frozen Yogurt Near Me - Athens, Georgia

It's ben and jerrys, what's not to love?! I gave four stars though because the girl double charged my card and when I called to get it fixed, they said there was nothing they could do about it. Amazing ice cream though!!! read more

A three star rating is usually the "met my expectations" mark for most franchise establishments. Even the ever-marvelous Ben & Jerry's. But this one has a person behind the counter who is very open about being serious about the ice cream she serves. She knows what to suggest and doesn't mess around with the scoop. That combination of Bonaroo Buzz and Chocolate Therapy has totally capped off an excellent day in Athens. Thank you! read more

So, so weird. B&J's is not the best or cheapest ice cream known to man, but just bizarre that this shop is the closest one to Metro ATL. People must like it and buy it, or it would not be stocked in every single super market. Having said that, Chubby Hubby, Chunky Monkey. This shop even has a few outside seats. Yay. read more

Wonderful, friendly, and knowledgeable workers. They were patient and let me and my girlfriend try practically everything. I have never had Ben and Jerry's aside from the stuff you buy at the grocery store. I must say this place has become one of my favorite ice cream parlors. Ice cream was amazing, I had the milk and cookies, cookie dough, and Oreo. Quality and quantity all on point. Would come back everyday if I could lol! read more

I'm always amazed by what has not been reviewed in Athens - one would think that a college town like this would have more of the young folk on Yelp, right? So, first off, this place gets a major plus for being one of the few Ben and Jerry scoop shops in Georgia (there are 7 in the state and 5 of those are either at the airport or Six Flags). Whomever thought to put this one in the middle of the downtown area serving some 30,000 college students was a marketing genius. Also, the service is pretty good. Everyone loves the ice cream, it's B&J. Standard stuff here - but the guy behind the counter was also great. He was running the shop solo on a Friday evening and was taking care of the customers quickly. read more

Ben & Jerry Garcia cherry is the bomb diggity! It's cherries with chocolate. Perfect for this 100 degree weather. One scoop on a cake cone is about $3.50. Conveniently located. read more

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This was perhaps worst Ben & Jerry's I have been to. They were out of milk, vanilla ice cream, and more when I was ordering. I was disappointed as I wanted a vanilla milkshake, but I got a hot fudge sundae with Oreo ice cream instead of the typical vanilla for $6.50+. I was not a fan of it as I think I could have gotten more ice cream and a better flavor for less at a McDonalds or a Sonic. Over half the cup was whip cream and the actual sundae tasted worse than what non-ice cream stores would serve. Wasn't worth the trip and expense. read more

My go to ice cream place whenever I'm downtown because honestly I can't find another ice cream shop with the same quality around Athens. Maybe I'm not looking hard enough but I'm pretty satisfied with this place! Never really packed and service is always pleasant! Seats outside are great for when warm outside. read more