COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves inspecting your nose, ears, or throat. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive since they share the lot with several other medical offices. The medical office itself was very quiet, clean, neat, and tidy. The waiting room is very calming and peaceful. Staff: Dr. Fisher is kind, friendly, and knowledgeable. Excellent bedside manners. The receptionist at the front desk was also very welcoming and courteous. They accept both cash and credit cards. There is no credit card minimum.

My first exam was done by Dr Lewis, ENT to make sure my ears were clear of any wax or other…read morephysical blockage. Then Dr Manchester, Audiologist did the testing for hearing loss. I spent most of my exam time with Dr Manchester. I really appreciated her calm, no judgment manner. It made it much easier to be honest with questions or any other concerns. I cannot believe how much better I feel about myself and life in general, being able to hear the whole conversation!

I would highly recommend Dr. Camacho and the entire team at Doctors of Hearing Pasadena. From the…read moremoment you walk through the door, you are greeted with warm smiles and exceptional customer service. The staff is friendly, knowledgeable, and takes the time to answer questions and explain the various hearing aid options available. My mother's first experience with another hearing aid provider was disappointing, so she was understandably hesitant. However, her experience with Dr. Camacho was completely different. She immediately felt welcomed, valued, and genuinely cared for. Rather than feeling like just another patient, she felt like family. Dr. Camacho and her team take the time to understand each individual's needs, carefully explaining and comparing products to help find the best solution. There is never any pressure to make a purchase, just honest guidance and compassionate care. We are truly grateful for the outstanding service and personalized attention Dr. Camacho provides.

I have been bringing my mom, who is very hard of hearing (Costco hearing aids don't help my mom at…read moreall), here for a couple of years. We originally saw Dr. Camacho and she was very honest in her recommendations of hearing aids and did not push one brand over another and didn't try to sell us the most expensive one. She was even able to get us a discounted price for one of the high powered models. My mom had some problems with feedback issues, but Dr. Jensen, who we usually see now, was very helpful and continued to try different settings, ear molds, and small fixes until she got it right. I feel like they care for their patients here and do their best to help them maintain as much hearing as possible.

Outstanding company that I've trusted with my hearing needs since 2008. Couldn't be any better.read more

Great doctor. She was so patient and knowledgeable. Most places, they rush you through. Not the…read morecase here. I would highly recommend her. She took her time explaining all the options and answering my questions. Super nice person.

I don't ever do this for companies, I just don't have the time BUT there are those times that I…read morecannot NOT say something and I feel it is my duty to tell you about this place, and how wonderful they treat you. I have never felt so much as part a working family of sort. Its actually hard to describe but Kay and Steven and those who work there care so much about your hearing loss, they go beyond the call of duty and they explain that there is so much more to it than just the lost of hearing. They are genuine and there for you . I have had to deal with hearing aid specialist for years and no one comes close to understanding what a person goes through when dealing with this issue. No other hearing specialist even touches upon the fact that one will start to lose their mind if they don't hear, but they do and they understand it. How is that not important? I will never know! Thats why its so important that the public knows that this place cares and thats why I have to give this review, its not just a review its everything to do with the quality of life!

The level of customer service is exceptional and phenomenal! Kay, Tracey, and Steven make me feel…read morewelcome, like family. The type of care I received was awesome and attentive. Tracey went above and beyond in assisting me since the day I first met her and is consistent. She listens and validates my concerns. Kay is thorough,attentive, knowledgeable and has a good sense of humor too. The staff do everything to make sure the process of receiving hearing aids is effective, efficient, and fast! I was impressed. The vibe here is just awesome! I highly recommend the Pasadena location.

I have just left my first appointment to be fitted for new hearing aids. The owner and audiologist,…read moreMichael Trythall, answered my email on a Sunday and set me up promptly for an appointment. Arrived at the appointment, parking was easy, the receptionist was personable and efficient, the office was quiet and clean. I was taken in immediately and had a quality hearing test done. We then sat across from each other and discussed different options and the pros and cons of each. There was no heavy sell of the newest technology and I was able to make my decision without the usual anxiety that comes with big purchase decisions. I had been to a large hearing clinic prior and I had done my on-line research. I couldn't be more pleased with my experience. It is a reminder of bygone days when the health care provider and patient spent time asking and answering questions. I certainly recommend this practice.

HEAR Center is great. I'm a current patient and the staff has been accommodating from the get-go…read more To be honest, I contacted 2 other hearing centers prior to the HEAR Center and they could not figure out my insurance. The HEAR Center knew exactly what to do and got me an appointment immediately. I saw Dr. Arroyo and she is fantastic. She was attentive to my needs and understood my concerns. She provided me with options for hearing devices and listened to what my preferences are. She recommended the perfect ones. Upon receiving my hearing devices, she saw me frequently after the delivery to adjust the devices. She made sure I was comfortable with my aids and informed me to call her anytime I needed help with them. She answered all my concerns and questions. Dr. Arroyo is a great audiologist, personable and also very professional. I highly recommend her and this office.

I was referred to Hear Center by our primary doctor. Our son was 2+ years and was not speaking…read more Was not sure what to expect from speech therapy and was not sure if it would even work. Gave them a chance because insurance covered it and they were open after work. After 2 sessions with our therapist Evelyn, he went from 0 to 100. His word bank and pronunciation grew so fast after a few months. Sadly COVID stopped in person sessions and we continued with online sessions. Evelyn was super friendly, patient, and always catered his sessions to the things he liked (cars and puzzles). I am so happy we had her. People told me it would not help but I am glad we did it. If insurance covers it, I totally recommend coming here!

Excellent service on my hearing aids. My sincere…read moreappreciation to Dr. Arlene Diaz for her caring attitude and thorough evaluations.

I'm very pleased with the service and with the product! Charles took the time to understand my…read moresituation, and offered straightforward options. The office staff is pleasant and efficient. I came in wanting to hear better, and I was not disappointed.

I had a wonderful experience at the Alhambra Hearing Aid Center…read more Rita at the front desk was very helpful in answering all my questions and quickly checking my insurance eligibility. Dr Jodie Chang was very nice, patient, and professional, she explained everything I needed to know step by step on how to use my new hearing aid. I truly appreciate their excellent service for making the whole process easy and comfortable. William Tang

It's not easy to know you have a hearing loss at a younger age. Dr. Ting is amazing! He is very…read morepersonable, meticulous and detailed when explaining every step to you. It's not easy finding a Dr. who is patient enough and willing to take the time to guide you through the process. Learning how to use a hearing aid and understanding the use of an app takes A LOT of patience especially for those not tech savvy. I could imagine the headaches he gets trying to teach this to elders on a daily basis! God bless him! There is plenty of parking in a structure and he doesn't overbook as I waited less than 5min each time. The front desk lady is also very sweet. Thank you Dr. Ting and front desk lady (sorry forgot her name) for a comfortable experience during a rough time.