Yesterday was such a special day celebrating our son's amazing performance at his tournament! After pho with the family, he specifically asked to go to Below Zero Shaved Ice in Upland for his favorite treat. We pulled up at 11:30, super excited... only to find they now open at 12. The owner came out right away and chatted with us. When we explained we were there straight from the tournament to celebrate our boy, he didn't hesitate--he made him a fresh snow cone on the spot (even though they weren't officially open yet!) and gave us a punch card so we can come back soon. In a world that can feel rushed, this small act of kindness meant the world to us. It turned a little disappointment into the sweetest memory. Thank you to the wonderful family behind at below zero shavedice for your big hearts and for making our celebration even better. We'll be back soon--your shaved ice is the best around! Support local, support kindness! read more

I really love Shaved Ice and Thrifty Ice Cream, this place has both. On the menu #3 is a combo. They explained that they put ice cream in the cup first, add shaved ice, then put MORE ice cream on top. I ordered a "small," it was plentiful. A large would be too much (in my opinion). The flavor I chose was "Big Stick," which is cherry and pineapple. It was fantastic! For 95 cents more you can add a topping (sprinkles, condensed milk, Oreo cookie crumbs, etc.). There isn't any seating inside, although there is room at the right of the entrance for a table or countertop with barstools. Come by and enjoy your treats, similar to the ones from the Hawaiian Islands! Sincerely, Rosemary read more

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We've been here many of times and have never been disappointed. The original owner passed along the business to a family member, but the shaved ice ice cream is still as good as ever we stopped by this afternoon to get our favorite dessert big stick and combo strawberry watermelon pineapple ice with vanilla ice cream. These were delicious. The service is great now that summer is coming will be visiting a lot more. read more

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Perfect place to stop by on a hot day,Lots of flavors to pick from. Customer service is always good and worker are friendly. Nice and clean place we will definitely be back. read more

Below Zero Shaved Ice - snow cone and ice cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

This place is amazing! Great shaved ice and great staff! We come here when we are in the neighborhood.

Huge variety ! From sweet to savory, icy or creamy. I loved my ice cream, kindest employees. Very clean! I came from Riverside just to try it out. It also seemed to be a family which I can always appreciate in a business! read more

Below Zero Shaved Ice - My shaved ice with a combination of ice cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

We got to the store a little after the store had closed, the two guys working, opened the door for me and my friend. They were friendly and willing to answer all our questions. I only got the name of the main guys who helped us.. his name is Luis. He was amazing and had no problem working with us on trying to make a good choice on what flavor to pick. The place was clean, and had the right kind of atmosphere for a really nice experience. Thank you for being so cool and helping us even though you didn't have to, you are appreciated. read more

Excellent customer service every time me and my daughter goes in! Luis always makes sure to satisfy every detail about the order and is very friendly my daughter and wife love his attitude! read more

By far the best place to get shave ice I've just recently moved to upland ca and this have been one of my top places to visit it's clean the staff is very amazing customer service is 100 % I'm greeted every time I step foot inside I suggest you guys pull up and get the same great experience read more

We had the best experience ever with these guys! Luis and Nery were professional, courteous and friendly. We were celebrating a birthday with about 50 people, including many children, and there was never a line. They had so many flavor options and everyone remarked at how much they loved it. Would definitely recommend! They provided the perfect addition to our party! 10/10!! read more

Below Zero Shaved Ice - Ice Cream & Frozen Yogurt Near Me - Upland, California

this is me and my boyfriends FAVORITE date spot. the owner, she is so amazing and kind. the man the ice. THE ICE. i love #1 OR the cotton candy thrifty ice cream. go. it's worth it. read more

Below Zero Shaved Ice - cotton candy ice cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

My partner and I were really craving some shaved ice so we of course used yelp and this place came up first or second closest to us. We walked in to see there are very clear menus set up all over. They have milkshakes, mangonada, and milkshakes. You can order from their menu or create your own! He ordered a Chocolate Crunch Malt with a sizzle of chocolate syrup. She ordered a shaved ice with Blue Raspberry, Pjna Colada, Cherry, and condensed milk with pineapple coconut ice cream. Both were seriously delicious! They use thrifty's ice cream so you know the ice cream will be that same great flavor. Above all the staff was amazing. We instantly felt welcomed in a home environment. The woman serving us was so nice. She seemed like the owner. Definitely come check this gem out read more

Below Zero Shaved Ice - Milkshake and shaved ice w/ice cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

Owner is always the sweetest. Been coming for years. Can't go wrong with any of their flavor combos. The mango combo is my personal fave.

Service was so welcoming and friendly! It was our first visit, the owner listened patiently as we asked tons of questions. read more

Only one way to cool down a hot day!!! Below Zero is the best!!! Always have the best service and friendly staff!!! read more

Below Zero Shaved Ice - Tiger's blood, Pineapple, and Sour Apple - Ice Cream & Frozen Yogurt Near Me - Upland, California

Awesome Service super friendly staff. Great shave ice!!! Lots of flavors to choose from and you won't t regret it getting it cuz it's super duper refreshing and light - not the hard ice but fluffy and airy!!! They have THRIFTY ice cream! So there are shakes, waffle bowls, do combo shave ice with ice cream!! HEAVEN!! Will be back ... drive from Pasadena and worth it. Btw go to the hall towards the back and you will see thei huge awesome painting of the waves / island of Hawaii!!! Amazing read more

Best shaved ice love coming to get this soft Hawaiian shaved ice with ice cream my fave is the cherry coke with. Ice cream yummmmm

I love shave iced. I normally only get it when I go to Houston though. It's something about the type of ice or the way the ice is shaved that it makes it so fluffy. Below Zero had the closest thing to shaved ice from Texas and Hawaii. I had vanilla ice cream with pineapple and coconut shaved ice. They have a lot of options here. The staff was friendly. Prices are a little high for shaved ice. I'll be back though. read more

Came here for shaved ice, and milk shakes . This place has no chairs or tables to sit down and wait. The girls that worked there looked bothered that we were there. I ordered a vanilla shaved ice and it barely had any syrup that I had to ask for more. Also the napkins are behind the counter and had to keep asking the girl for napkins since we had a large order . The girl looked bothered by this request and aggressively was pulling napkins and handed them to me bothered. Poor customer service, will not return . read more

Improve on customer service both employees need to welcome their customers. No greetings whatsoever and not even a smile. We will never go back there ever. Train employees to be courteous, so people will return. read more

This place is really good and it is an awesome experience. Shaved ice and ice cream combo with some toppings, nothing compares. Staff is friendly and the taste of this cold treat is great. read more

Below Zero Shaved Ice - Blue raspberry with raspberry shaved iced and vanilla icecream with condensed milk topping. - Ice Cream & Frozen Yogurt Near Me - Upland, California

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Came here for the shaved ice but left with ice cream. The shaved ice was not soft or finely shaven down and the flavors were not very good. However their ice cream flavors seemed better so I got two scoops of green tea and it was tasty. Inside, there are a lot of photos of different flavors and combinations to choose from. The employees were friendly and gave me multiple samples to test flavors. If you're craving ice cream, I'd stop by because it taste good & is relatively cheap to most places. read more

Below Zero Shaved Ice - Outside - Ice Cream & Frozen Yogurt Near Me - Upland, California

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Delicious iced treats and amazing owner with a passion for sweets !! The Churro sundaes the shaved iced

please monitor new employees, i love this place but please make sure they're putting the right portions , more than half isn't covered with flavor read more

Below Zero Shaved Ice - not enough syrup, please monitor new employees - Ice Cream & Frozen Yogurt Near Me - Upland, California

The shaved ice was super good! Two young women working were both super sweet. I made a comment when we walked in the door about it smelling good- it just smelled clean and I really appreciate a place taking time to keep it sanitary even at 5pm. I got green tea ice cream with vanilla syrup topped with caramel. The large was $5.75 and it was a generous portion. My husband got the root beer float with vanilla syrup which was also super good. He got the XL and it cost $6.75. I drove 10 minutes home and it held up so well. Hardly melted. Will be back very soon. Heads up- no inside or outside seating. read more

Below Zero Shaved Ice - Green tea with vanilla and caramel - Ice Cream & Frozen Yogurt Near Me - Upland, California

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This shaved ice was the best I've had in awhile! It has soft shaved iced mixed with ice cream if you want. So many flavors to choose from also a board of popular combos. The server (Jasmin) was so sweet and helpful to find the best flavor to try for our first time. It's a small place, you might miss it if you're not looking. no sitting just order and go. If I could score a 10 I would. read more

Below Zero Shaved Ice - The white is Pina colada. The other is sweet and sour - Ice Cream & Frozen Yogurt Near Me - Upland, California

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After eating nearby, I noticed people walking by with shaved ice. Considering the day was warm, shaved ice sounded like the perfect treat after a great meal. To enter is a little confusing, as the pick up area is at the entrance and to place your order you have to line up down a narrow hallway. Myself and a few others were confused on where to stand in line and where to wait for our orders. Other than that, customer service is friendly and the selection is awesome! They serve thrifty ice cream, too; which I will have to come back for on another day. I ordered the shaved ice with 3 flavors - tiger's blood, cherry, and mango. In all honesty, the syrups had a chemical taste that I didn't like very much - I guess that's what happens when eating corn syrup and food coloring. It was a nice treat that brought back some childhood memories. I will likely try other flavors and stick to one flavor on my next visit. read more

Below Zero Shaved Ice - Shaved Ice - Ice Cream & Frozen Yogurt Near Me - Upland, California

If you're looking for a cold treat this is a great place! Create your own combination of fruity syrup flavors or choose from their menu. They have a loyalty punch card which is very generous, double punch Thursdays. Store is very clean and every employee I have interacted with has been friendly. I hope you get the opportunity to visit this sweet local spot!! read more

Great little hidden gem great customer service love the shave, ice, and the ice cream. Can't wait to come back.

Quick fast service the shave was absolutely delicious. I highly recommend going to the establishment as they have many combinations to accommodate the customers with their liking of shaved ice especially during these summer hot days. read more

Great little spot for delicious shaved ice, tastes just as it did years ago when it first opened. Lots of creations/flavors to choose from. You can also add toppings/mix-ins if you'd like. At this location aside from shaved ice dessert you can also choose simple scoops of Thrifty ice cream. Service is friendly and efficient. read more

This little hidden gem in Upland has delicious shaved ice served with ice cream of your choice and condensed milk if you'd like added for richer flavor. Many combinations to choose from or create your own custom flavors. Always pleasant staff. read more

Below Zero Shaved Ice - Big stick combo with pineapple ice cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

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I used to come here all the time back when I was a teenager! It's been a while since I've been back but with the summer months reaching triple digits I decided to come back because I remember their shaved ice being a good treat when it was hot. On the outside everything still looks exactly the same. Same store setup and same tables from years ago. It appears the owner is still the same too, I caught a glimpse of her coming in when I visited. She's courteous and greets her customers. It's a shame the taste is lacking now. I got a small cherry shaved ice and to be honest it left a very weird aftertaste in my mouth. I don't know if it's the water they use for the ice blocks or the cherry syrup was off that day but it was a bit disappointing. Especially for the price of the small container. Maybe I'll give them another chance in the future but for now I'll probably stay away from their shop. Hopefully it was only a one time deal and maybe their product was just off. read more

I haven't been in a few years but the quality and taste is the same!! The ice cream and shaved ice created a perfect combo. I love the taste, it wasn't overly sweet but just right to hit the spot! Service was great and we got our orders super quick! Would recommend. read more

Below Zero Shaved Ice - #1 & #2 Combo! - Ice Cream & Frozen Yogurt Near Me - Upland, California

Amazing service the lady who so kindly helped us was so nice and patient. The shaved ice and ice cream were amazing and not to sweet at all read more

Below Zero Shaved Ice - Amazing service fast and easy the lady that so kindly helped us we so nice and patient . - Ice Cream & Frozen Yogurt Near Me - Upland, California

The. Best. Shaved. Ice. Not only in town, but the best I've ever had. This is the only shaved ice Place I go to and have been a customer for years. Sometimes I get the Thrifty ice cream (they carry a good variety of flavors) sometimes shaved ice (TONS of flavors,) and once in a while I get the combo, which is shaved ice and ice cream. The combo is their specialty, actually, and worth all the calories and sugar--trust me. The prices are reasonable, and they don't skimp on the flavor or quantities. The customer service is great, too. read more

Conseguir un buen raspado para recomendar a mis seres queridos y amigos no es nada fácil, pero este lugar rompió mis expectativas. Este lugar me dejo sorprendida, las chicas que atienden son amables y muy ágiles en su labor. Pedí coco y fresa y me encanto!, quiero volver para probar muchos sabores más! Ahora es mi lugar favorito para comer raspados o helados. read more

Below Zero Shaved Ice - Coco y fresa y Cherry para llevar a casa. - Ice Cream & Frozen Yogurt Near Me - Upland, California

Nice people Best service Best ice cream & Snow icee Really recommend this place I Love coming here read more

Below Zero Shaved Ice - My favorite - Ice Cream & Frozen Yogurt Near Me - Upland, California

Close before advertised hour. They should update their hours and save their customers a wasted trip. read more

Below Zero Shaved Ice - 20mins before closing.... They take being closed seriously. - Ice Cream & Frozen Yogurt Near Me - Upland, California

Great snow cone spot, I wish there were more locations. They are a little pricey but the sizes are big.