Nice family run business; very clean, with attention to detail. Everything was comfortable; we'll…read morestay here again, if we need to.

We have been wanting to stay at Hotel Red Bay and last night we got our chance. What a beautiful…read morehotel from the lobby to the the rooms. Beds were very comfortable along with the pillows. Antique furniture throughout the hotel which gives it that early 1900 vibe. Our host, Sheri Farris, was most gracious and is the definition of Southern Hospitality.

Think motel 6. I can't believe holiday inn is ok with their name on this place. It's old and…read moreoutdated. Chairs are rip and stained. Bathtub is stained. Vanity is extremely old and scratched. Tv is like a 32". By far the worst holiday inn I've stayed at. Like I said it's pretty much a motel 6. Only positive is the staff. They are very friendly and helpful.

Bless their hearts. The poor staff tried their best but it is horrible. We have been coming to…read morethis location since it opened up and I am a club member due to the amount of times we have stayed here. It has been a couple years since our last stay. Last time I thought it was getting bad but this time was the pits. Here's the breakdown: Pros: -The staff was friendly, kind, and respectful -Breakfast was your typical holiday inn express breakfast. Nothing to complain about really. -bed were comfy and sheets seemed clean Cons: -waited close to an hour past check in to get in room. Staff said there were many rooms checking out and only 4 housekeepers working. -rooms have not been deep cleaned in a long time (probably because they don't have the time with limited staff) - dust everywhere -mold around a/c vents, bathroom -paint peeling from ceiling and walls -furniture was ripped and dirty -floors were sticky and dirty to the point of wearing shoes in the room - door handle was broken to bathroom -cockroach found under bench where luggage was placed -trash was thrown in one lamp. Was also dusty -hall light was hanging from ceiling -not enough towels. Had to go to front desk. Not enough there either so had to wait on housekeeping to come bring extra. Positive was that the housekeeper was very nice. -keys didn't work most of the time. Many visits to front desk. Other families were in rooms and they had a ripped couch where there was pieces were missing where staff covered it with towels. Under their couch they had a half eaten brownie. When doing her nails the mom used a black light dryer and unfortunately saw the couch under that light. . Their key didn't work so much the front desk gave them a master key . Another family had to be moved because a/c would go any lower than 78 degrees. Their next room had a pull out couch where their daughter was to sleep but it wouldn't pull out. She had to sleep on the couch but the sheets were filthy. Luckily her mom brings extra sheets for situations like this. The pool: the device for allowing people in wheelchairs into the pool was broken. The water was chilly. The sky lights were broken and covered with trash bags. Water wasn't horribly dirty. Two towels available for all swimmers at 10 am. Breakfast area: staff kept food supplied. One staff member was friendly while another did her job and was not overly friendly but that is okay. Both were attentive to cleaning the tables and floors. Overall, breakfast area was fine. Lobby was okay as well. Overall: wouldn't recommend. This is unfortunate. This use to be a really nice hotel but it has really gone down hill. This is beyond needing updating. It needs an overhaul and deep cleaning. Then the morning of their departure the outlet tripped.

Clean, cozy & beautiful! The suite has a little kitchenette area, walk in shower, and the most…read morecomfortable mattress I've ever slept on. The area felt very safe and was very convenient to the courthouse square area. I'll definitely stay here again next time I'm in the area.

Fantastic place to stay. CLEAN, smells wonderful. The room was above and beyond anything I could…read morehave expected. If you're ever in Ripley and you need a place to stay... this is the place. You won't be disappointed. The look and feel is so charming.

I'm not sure if this is a lot Hotel that has the grill in it. It's called grill 22 but if it is an…read moreexcellent place to go eat, I highly recommend everyone go and eat. It opens at 4:30 in the afternoon

Amazing friendly hard working staff. Room was clean and the food at grille 22 is fantastic! They…read morehave a good crew of cooks too!

This is definitely a 5 star Hampton. Starts with very friendly staff. Also, the property is very…read moreclean and up to date. The room was modern with a very comfortable bed. Nice big flat screen tv too. I was also impressed by the technology in the room. It is rare to find USB-C ports in hotel rooms. They had plenty!! Great place to stay if you are in the area.

This is a great option for splitting up a long drive between St. Louis, MO and Fort Myers, FL…read moreespecially when traveling with your furry family member. The room and hotel property inside and out is clean, well maintained and the complimentary breakfast offering is good. The KS room is quite spacious and the bed and pillows are comfortable. The staff is very friendly. We will stay here again the next time we follow this route of travel.

Unfortunately, this place seems to have lost its luster. This used to be my go to stop when driving…read morethrough Alabama. I didn't mind the hold on my card being processed. However, with the upgrades, the cleanliness seems to have taken a turn for the worst. See pics. There is also a charge for children. I booked 2 rooms online and filled in the appropriate amount of people and even added in details in the section given noting that there would be 2 adults and a 2 year old in one room. Upon arrival, I was charged extra for the 2 year old. That was fine, just unexpected since I had filled out the information beforehand. The clerk was a young man and he was mildly nice. The room was quiet and no unpleasant odors. The beds in one room were decent. The pillows are okay. Towels are okay. The bed in the other room was worn out with impressions from people sleeping on either side, causing a mound in the middle. The bathroom is what really stuck out to me. The facing of the vanity needed cleaning. The joints in the updated shower and tub were not met or seamed properly, so there was mildew growing. The bottom of the mirror was not clean. We rested after traveling all day and checked out. It served its purpose but when you are showering or bathing, black mildew should not come from the seams of the shower and tub. The area is safe and quiet. There is no breakfast, but the huddle house next door is convenient.

This place is run by CROOKS. THEY WILL charge your card for 'credit card authorization' for…read more'incidentals' and make up lies as to why they charge you. They will racially profile you when you enter and give you a higher price based on your race. There is mold and mildew everywhere everywhere. & They tell their employees NOT to mention they have free breakfast because they try and avoid making too much food. They also use LEFTOVERS from the breakfast day before if there are any available. I wouldn't let my worst enemy stay in this motel.

Nice boutique hotel in the heart of Florence. Staff were very polite & helpful. Very late check-in…read morewas a breeze thanks to Molly! Room was clean and had everything we needed. This is in an older retrofitted building and has its idiosyncrasies, but it gives it a lot of charm and character. BBB (Big Bad Breakfast) shares the first floor and is accessible from the lobby. Mugshots (sports bar), Rosie's (Mexican) & 306 BBQ is within 500 ft. Would recommend.

Where do I begin! The young lady who checked us in was very friendly, check-in was a breeze, the…read moreroom was smaller than expected but the decor was awesome. Pros: The hotel is located in what we consider a downtown area. Lots of choices for drinks, food and we enjoyed a nice walk. The hotel has a bowling alley, a bar and live music and it's also connected to a restaurant. The decor in the hotel was beautiful, the room was setup very tastefully, the lights above the bed were very pretty and that touch of gold was awesome! Cons: The only complaint I have is the room was a lot smaller than I expected and the noise from the band was so loud we could hear it for hours. That was disappointing because we had a long drive and we really needed to rest. They also need some kind of parking options. Make no mistake about it, we will stay here again when we return to the area!

Short story...Stay Here! This EconoLodge is probably the…read morebest motel we have stayed at in this price range! Room looks freshly remodeled. Microwave, fridge, iron, etc. Clean, comfortable bed and pillow.  Elevator to upper floors. Very secure, well lit parking in cove between this and the Holiday Inn next door.  Only one way in/out. Not very attractive to criminals. The outside doors actually lock and require a door key to get in.  Close to restaurants, gas, stores.  They are renovating many rooms. The Holiday Inn next door is the same owner so that's where we get to go for breakfast, at least temporarily.

They met the minimum expectations by my standards, clean room, nice bed, nice bathroom. No…read morecontinental breakfast, older motel. We stayed two nights and traveled there to visit the Shiloh battlefield.

Well run and clean. Nice rooms and good attentive service, nice breakfast buffet too. Plenty of…read moreeasy parking. Very few downsides, The rooms facing the freeway are super noisy night or day, there is only one elevator to use. The biggest single issue is how to get onto the site. You have to go through the adjacent gas station to get in. This is not intuitive and dangerous when turning across a very busy road. Big obvious signage is needed badly before someone dies on the road.

The room was spacious, quiet and clean. Staff is friendly. I would recommend this hotel.read more