Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

The whole team is amazing in every way, the team is hardworking, honest, and trustworthy. While I…read morewas struggling with being a landlord, they were patient and suggested things that helped me, Gail is highly professional and kind. Highly recommend them!

Maintenance team is a joke- they are not skilled nor are they responsible, reliable or trustworthy…read more Had a tree fall on our property into the driveway and they saw the claim we made through the portal and ignored it- wasn't fully removed for months (only reason it was completed was because we moved out and clearly can't rent that mess out to someone) - roots and a big hole in the front yard! Management team- never worked with such complete incompetence. Emailing, calling and texting me saying URGENT for nothing emergent at all. Say they will do something and don't. We received the property completely dirty and now that we moved out (and deep cleaned way beyond required) it was 'cleaned before we moved in' and they took $250 out of our deposit for a house we received absolutely filthy. They lie and are the worst property management I've ever dealt with. I wouldn't recommend them to anyone ever. They don't respect the houses , tenants or landlords. This company is a complete joke.

What a horrible property management team! I am a homeowner and have lived next door to a property…read morethat this company manages. I have called multiple times over the past 28 years with complaints. Most recently I called regarding debris being shoved into the green barrier at the back of my property. I waited two months for help from this company to retrieve their garbage from my property. Then I found out that the debris was from their landscapers who found it easier to deposit stuff onto my property than to haul it away. Then I discovered that one of their rental units was fitted with downspouts running about 6 feet into my property rather than running along the building and away from my property. Cutting corners and shirking their responsibilities seems to be their mode of operation. It took me having an absolute fit with the owner of Delta to get their debris off my property. Devaron Roedel watched me do the work (I'm 62 and was 4 days out of surgery for cancer). They did reroute the downspout the next day but it should have never been on my property in the first place. If you are a renter, I would highly suggest you steer clear of this irresponsible company, they don't care and most certainly give you the run around if you need their help.

Okay, so this is way overdue, thank you so much for managing my property all those years. To think…read morewe never officially met. I called you needing someone to manage my property due to living in the Tri-Cities, 250 miles away from my place. I would of not made it with out you. I apologize for not doing this sooner . Also, thank you for selling my condo and just being super awesome. I still want to put a face to the name and hope to thank you in person someday. YOU SAVED me to many times to count .

Conwell Associates Is one of the best company my company did a business with. Their office staff…read morehandles everything very professionally and they are very quick responding to all your needs. Every time I called or emailed them they responded back to me within same business day most of the time with in 30 minutes. I would RECOMMEND this company if anyone is looking to join a HOA they are true professionals. Thanks Conwell Associates keep up the good work !

This is without a doubt one of the worst management companies in the Pacific Northwest. Think twice…read morebefore you decide to get on board with Conwell Associates.I've never dealt with anybody so inadequate in my whole life. Customer care is my forte, but not for this company.

This company is one of dishonesty and lies. I am Marine Corps Veteran and purple heart recipient. I…read morebelieve in trust and full transparency. I do not tolerate or accept dishonorable intentions, which is what this company conducted at the very get go. How it started: We reached out regarding a listing. Once we walked it (it was dirty, not clean even though PNW said a professional cleaner went in there, they hadn't). We decided to move forward and submit an application. After completion of the application, it wasn't until my fiance and I had paid the application fees, was that PNW and "the owner" required a lesser term agreement instead of the 12 month min that was in the listing. They did this, because they wanted charge us (or whoever rented the place) at a higher rate because they couldn't get what they wanted. We had to fight and claw with PNW to give us as long of a term as we got and the only reason they accepted was because of the legal parameters of posting a fraudulent ad and because we would be just having our newborn 1 month prior to term agreement ending. We have now finished the lease and moved out. PNW for some reason can't provide response to my questions regarding who there legal representation are along with how much of my deposit I will be getting back. We left the home in better shape than we received it. The belief is that there trying to steal has much of our money as possible. Again, trying to get my lawyer and there lawyer tagged up, but for some reason they don't want to provide who represents them. They seem to be very shady and dishonest. If you do business with this company, be extremely cautious. UPDATE as of 3:52PM 9/15/25 This company decided to take the time to reply to this comment with the same excuses they have provided me. Along with that, they took the time to reply to this comment instead of email me back. We have requested multiple times now (PNW already submitted there reimbursement report to there finance team) for the breakdown/finalized report of why we will get back what we will be getting when it comes to the deposit. For some reason, they have time to reply to reviews left for them, but can't bother to provide me there findings report. This is another example of them acting shady. Also, they stated they offered us 8 months. There listing was listed at 12 months. Again, it wasn't until AFTER we submitted applications that they decided to say they required a shorter lease. This is shady fraudulent business practice folks need to be made aware of.

You can tell Melanie has done this for a long time she has been in the building side of the…read morebusiness, the marketing,and selling. Anytime I've called her for questions or advice she's always called me right back. I've dealt with agents in the past that haven't called back for days and have lost several chances to purchase properties because of the lack of follow through. Thank you Melanie .

Ashley was fantastic to work with when renting to my daughter in law and grandson. She was very…read moreresponsive to all requests. She advocated for us do the landscaping rather than hiring it out for $600 a month, which was a big help. I could reach out to her almost anytime. The responses were quick and very friendly Highly recommend Windermere Property Management

From the owner: We are in the business of protecting and enhancing your investment. Using a wealth of experience,…read morewe employ a professional approach with a high emphasis on communication and quick response time.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.