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6 years ago

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7 years ago

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13 years ago

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12 years ago

Thank you Bellomodo customer service. My refund credit was correctly adjusted literally within less than 5 minutes. :)

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People searched for Art Supplies 167 times last month within 15 miles of this business.

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Artist & Craftsman Supply - Artist & Craftsman Supply Seattle - August 2024

Artist & Craftsman Supply

(166 reviews)

$$

University District

I loved the atmosphere in here, I was just picking up a few things but they have a good selection…read morefor everybody. Definitely my go-to art supply store from now on.

Always very disappointing when I have to do an update on a previously celebrated business. This has…read morebeen my go-to place since moving to Seattle in 2012. And I supported it wholeheartedly despite sometimes finding items slightly cheaper elsewhere. Additionally, as an art educator I always suggested it to my students for their value, as well as excellent and knowledgeable customer service. Unfortunately, I'm very disappointed to say both superb customer service and cost value are gone. Firstly, I learned from my students that student discount was no longer available. Then after my last visit, I was stunned how much the prices have increased. Still, I remained a dedicated patron. After coming home I realized one of the expensive wooden panels had a substantial gouge in the corner - simply too noticeable to try fixing. I confidently returned to the store but was told they would not take back the damaged items - because they couldn't verify it was damaged before my purchase. The associate was unbearably rude and dismissive. One my way out I expressed my profound disappointment with the current direction of this trusted business with another associate, only to have the associate I originally spoke with catch up with us. Now they changed their song, saying they could accept the damage item but I was very lucky because it's not something they always do. What?! The associate appeared to be making up policies as they went along. In the end I kept the damaged wooden panel, as I will keeping my business away from this place.

Artists’ Edge - Largest frame selection in Kitsap!

Artists’ Edge

(7 reviews)

$$

Disappointing Service - I searched for years for two prints to match a third I acquired 20 years…read moreago in Europe. I finally tracked down the other two, via a museum in Austria. I had them sent to me, and took them to be framed by Artists Edge Poulsbo. The charge was almost $600 for two rather small items, but I paid it anxious to see my 3-print set reunited. I was told they would be ready in two weeks. On the day they were supposed to be done, I got a voice mail message saying the machine they used to cut the matting "ate" the mat, and they would have to reorder it, delaying finish by another week. The next week I called to confirm delivery on the day promised (Thursday) and this was confirmed. I didn't get there til Friday (I drove specially from Bainbridge Island to pick them up). The framing wasn't done. Then when I got home, I found another voice mail message saying that they had damaged one of the prints, and would try to find a replacement. The other print would not be ready until the following day. Despite ruining this rare print, and missing delivery deadlines multiple times, I never got any apology or other expression of regret on their part. They seemed to regard it all as no big deal (maybe missed deadlines and ruined prints are a common thing at their business). I demanded a refund, which they gave me. I will now try to find another print, and start the process all over again. I will certainly never do business with Artists Edge again.

I love that this store is here. It is a great community resource that I love to support with my…read morebusiness. I also have taken two classes here. A drawing class and a watercolor class. It was great, and I look forward to taking more!

Bello Modo - artsupplies - Updated May 2026

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