Jenny has been cutting my hair for years, and always delivers!…read more She really listens, and is practically my therapist. She works slowly, and checks in to make sure we're on the same page. She has never, ever given me less than perfection. She is always consistent. For years I cut my own hair, because hairdressers always took off too much length. But then I found Jenny, and will never look back. Thank you Jenny!

Always a wonderful experience! Sue has been taking great…read morecare of me for more years than I can count. I highly recommend Salon Melrose!

This is now one of my favorite hair salons in town! I called Brittani on a Wednesday the day after…read moreNew Year's and got in on the same day. When I got to the salon she was very welcoming and sweet. I originally came in for just a cut, but when I told Brittani what I was looking for she was totally down to dye my hair and cut it too. I showed her a couple of hair styles that I was going for and left it all in her hands. This girl blew me away with the end result! I never go dark and I simply love the color she picked and how she cut my hair. I usually am never really happy with the end results with other hairdressers because I feel they don't hear what I want, but she totally did above and beyond of what I was looking for! I can't thank her enough!!

Can I give ZERO stars!?…read more I called The Parlor yesterday for a haircut, today I get a call from a guy that sounds like he is in a state of depression and I might want to forward his number to the suicide hot line. He mumbles on the phone a little and tells me I can see him the next day. I asked him about pricing, which ultimately was why I called. He told me that it was 50 dollars for a haircut but as a new client he will do it for 40. Well I told him that was a little out of my price range, he then proceeded to tell me "Then Go to Super cuts" then hung up on me. Didn't even let me finish what I was going to say, which was that I would do it. If you think you are that cool, and you can cut hair so great that you can talk to people like that, why the hell are you working in Santa Rosa and not Hollywood. I am sure that this JEFF guy can cut hair like a bada** but I would think I would be careful who I was talking to on the other end of the phone. To Courtney the business owner, (if you ever read these) you might want to have a discussion with your employees, might help your success by teaching them people skills.

I have been going to Dolce Vita for a couple years. I am very picky and finally found someone who…read morelistened and could do what I wanted with my color and cut. While she was recently on maternity leave they put me with someone else. This person didn't do what I wanted at all-but it wasn't that bad. I hemmed and hawed and finally decided to reach out to them. Not only did I feel heard, but they salon owner re did my color and was nothing but lovely and nailed it! I tried to pay for at least the supplies, but she wouldn't take any money. What a classy place and great talent and ownership! Best salon in the North Bay! Thank you Dolce Vita!

I hate to do this. I'm not happy with my haircut. I chopped quite a bit and it was not done…read morecorrectly. Ended up having to go back to fix it and then saw at home it was uneven so cut it myself. Spent $200 bucks. Unfortunately won't be returning

Nadali cuts hair very well!! You know you have a good cut when it grows out well. I have never been…read morein and out of a salon as quickly as I have with her and yet she does an amazing job! Way to go, Nadali!

I've been getting my hair cut by Nadalie for 2+ years and she never disappoints. Her sunny attitude…read moreplus her amazing skills at making me look great keep me coming back. I have mid length, straight, very fine hair and a lot of it. She does a great job of making it voluminous and flattering. Highly recommend if you're looking for a new stylist. Thanks Nadalie!

My friend and I went for a massage/facial combo. They didn't tell us up front the beds were in the…read moresame room plus not telling us some of them only take cash or Venmo. The room was small, and we had to switch beds in between services. The music was loud and unsoothing and they had to turn it down twice. What we didn't like was the old flannel pilly sheets, no heating pad and the use of fragrant drier sheets that i am allergic to. The hour massage was okay, the facial a bit better. I won't go back.

Great salon. Went to Kristen for a Keratin treatment two weeks ago. She did a fantastic job…read more Just saw her again for color correction and haircut. Amazing! She's a great communicator, stylist and person.

If you're looking for a stylist who will give you beautiful hair and an a amazing experience, this…read moreis your person. I've been going to Colleen for color touch-ups, highlights and cuts for 4 years now. She has the fun, colorful personality of an artist which makes every appointment fun. You can see it as she works. She looks at my hair and then the artistry starts. It's her skill, combined with experience and instinct that happens as she gives my hair just what it needs to create the style I wanted. I walk out with healthy, gorgeous hair I absolutely love. If you want someone who combines talent, artistry, and a great vibe, I highly recommend her!

Very Disappointing Customer Service Experience:…read more I initially reached out to Restoration in Santa Rosa after finding the business on Yelp. I scheduled an appointment with the owner, Colleen, for my mother, who was interested in getting a perm and having her gray covered. While I was away on a trip, my mother--who is living with dementia--unexpectedly colored her own hair using boxed color from Walmart, something she has done for many years. When I returned, I realized what had happened and that she had an appointment scheduled that same day. A couple of hours before the appointment, I did what I felt was the responsible thing: I contacted Colleen to be completely transparent about the situation. My mother's biggest concern was not wanting to damage her hair, and I simply wanted to get the professional opinion of the stylist before moving forward with a perm and additional color. Unfortunately, Colleen's response was extremely aggressive and defensive. She immediately spoke to me as though my mother had already missed her appointment and implied that we weren't going to show. I explained that her appointment wasn't until 1:45 and that it was only noon--that was precisely why I was calling ahead of time to discuss the situation. I also explained that my mother has dementia and that I was simply trying to make sure we handled her hair safely and appropriately. Rather than approaching the situation with understanding or professionalism, I felt as though I was being reprimanded and spoken to aggressively. At one point, I had to tell her directly that I did not appreciate being spoken to in that manner. She eventually said, essentially, "Why don't you come in and I'll let you know," but by that point the interaction had completely changed my perception of the business. I no longer felt comfortable entrusting my mother's hair care to someone who responded this way to a reasonable question from a family member trying to advocate for her. As a business owner, the first interaction with a potential client matters. I believe professionalism, patience, and empathy--especially when a client has disclosed that a loved one is struggling with dementia--should be fundamental to good customer service. I ultimately chose not to keep the appointment. I'm honestly grateful I reached out beforehand because it gave me the opportunity to see how the situation would be handled before putting my mother in that environment. It's unfortunate because I genuinely hoped this would be a positive experience for my mom. Instead, Colleen left me extremely disappointed.

I just wanted and say that Jayna is the absolute best!! I started coming in for just blow outs, but…read morehave returned for extension application. I absolutely LOVE my hair right now!!! I left feeling so confident and happy with Jayna's work! This salon is so cute, and the girls are all so fun and sweet. Can't wait for my next appointment!!! I

I spent over $350 on a balayage here recently with Kait and unfortunately had a really…read moredisappointing experience. I went in wanting to replicate the sun-kissed strawberry blonde with copper undertones that I got here last year. The consultation felt super rushed, but she acted like she totally remembered and had it handled, so I trusted her and didn't think I needed to pull out a reference photo. When she was done, she gave me a sleek blowout that looked great in the salon chair and completely hid the actual color placement. Once I washed it at home and saw it air-dried in normal indoor lighting, it was a totally different story. The color is way darker and redder than my natural base shade, and there's a heavy, solid block of copper right at the top & one side of my head with no blending. Four days later, I messaged her with an inspiration picture to politely figure out a fix. Her response was honestly pretty rude and defensive. She told me she had "0 recollection" of my hair from last year, and instead of offering to brighten it back up to what I actually paid for, she basically said it would cost me another full fee for a brand-new partial color. She did offer a quick root smudge at the sink, but putting a dark gloss over an already muddy, dark base would have just made it look worse. When I reached out to the salon owner to ask for a partial refund so I could go get this fixed somewhere else, she completely washed her hands of it. She said the stylists are just independent contractors and she's basically just their landlord, so the salon takes zero responsibility for their work or client payments. If you are going to charge premium luxury prices, you should provide a proper consultation and some basic professional accountability when a mistake like this happens. I am now stuck with a botched hair color. I definitely won't be back.

First time getting my nails done in 20 years! Lexi took such great care working with me. I chose…read moreGel x. I chose the style and shape, the polish with Lexi's help. She took time to paint, remove and polish again until I was happy with the color! We had a great time too! My nails turned out beautiful! If you need a makeover for your hair, Peter is your stylist. Austin does massages. Looking forward to have my muscles relax! It is everything you what done in one place! Give it a try!

I would highly recommend Lexi-Anne for a manicure and pedicure. This was my granddaughter's first…read moresalon experience. Lexi-Anne made it such a positive experience. She was so patient and kept asking her to let her know if she was comfortable. We had so much fun. Grammy even got a pedicure. The salon is so chill and relaxing. Peter and staff make such a peaceful environment and play great music. I will definitely return to Windsor Bee Hive Salon. 10 stars!