We had a prescription to pick up and a line at these places is expected.. however we waited for…read moreover an hour out in our car in line, got to the window and they told us to come inside and my girlfriend is still waiting, in line again. We have been here for over two hours now. Ridiculous to say the least. F*** this place, go out of business if you cant hand someone a prescription within 2 hours.

Like most Walgreens locations, the Verona store is either understaffed or just plain slow! My…read morephysicians office left a message for a prescription refill at 10am, and when I called 3 hours later to confirm receipt, they said they had not received anything. I called my doctor back and was told that a message was left with the Verona Walgreens, and the doctor called the prescription in AGAIN. It is now nearly 4PM, and it took 15 minutes to find out if they were filling the prescription. Finally, they are, but there is no reason why a prescription refill should be SO-O-O-O difficult! I long for the days when we got our prescriptions at Target. We never had these problems. Unfortunately, our insurance will not allow us to use Target anymore and we are stuck with Walgreens. If I could move my prescriptions somewhere else, I would jump at the opportunity!

Not sure why you would tell something can be picked the day after tomorrow. Only to text and call…read moreme the next day to say it is delayed because of supply shortages. Did you not see you were out of it when I called? This happens every single time I refill a script for Ozembic. EVERY SINGLE TIME. Maybe learn what your customers are in need of on a regular basis and start having that on hand. Also we all know you're going to take a lunch break. So if you could stop telling me about it every time I call, that would be great.

All the vaccines have been good experience here. I have set up the rx for auto refill and that…read morehelps, but my insurance keeps jacking up the copay, might have to go mail order soon...

We needed a charger, so we stopped by this Walgreens. It's well-lit, though some aisles felt a bit…read morecramped with boxes around. When we found the electronics section, there were no chargers for my friend's iPhone. No big deal, she could use mine, and only needed it since she was staying longer. We ended up buying snacks and drinks instead. The location is convenient, though the selection of electronics, snacks, and drinks felt a bit limited. Overall Service: Swift and friendly at checkout.

Worst, most rude, derelict pharmacy staff I've ever had the misfortune to interact with. I tried to…read morefill five prescriptions for 6 days, and having just moved to Madison I could not return to my usual pharmacy. Went nearly a week without needed medications. Impossible with these awful ppl.

The amount of things behind a lock and key should be criminal. I immediately left the store once I…read moresaw that not only the simple SHAMPOO bottle I wanted was locked but also that there were no employees in sight to help me except the clearly busy cashier. Not the employees fault but seems to be some kind of upper management issue. I get it, there is a theft problem in a lot of locations but dang does it take away the convience part of convience store! Never going here again.

If you have an Adderall prescription, do NOT use this place. I have no idea why I'm still even…read morebothering, but I have been attempting to get my Adderall prescription refilled here for years. Literally every single month, without fail, it is extremely problematic. If my doctor calls the prescription in so much as a day early, they will simply not fill it, at all, saying that they aren't allowed to fill it ahead of time, but then they will never actually fill it even on the date it is due. If I call it in after the due date, they will still never fill it, and always based upon some new and completely random reason. It's gotten to the point where I have to call literally on the day of, and only then will they MAYBE fill it. Yesterday, my prescription was due, and I had my doctor call in for a refill. There was a note on my file, however, literally from August 2021, that said not to fill it until 25 August, 2021. So some brainiac there decided that the note REALLY meant August 25, 2022, and they decided to just not fill my prescription based upon this insanely illogical assumption. I seriously do not know who ties these people's shoes for them in the morning. But I think I've figured it out! During one of so many episodes, my prescription just got "lost." So I think what is happening is that they will do anything they possibly can to mess up your Adderall order so that they can basically gank it for themselves at some point. I think that's what's going on because literally every single month for years and years on end, it's always been a problem. My guess is that they're trying to make Adderall prescriptions fall through the cracks so that they can walk out with it themselves, which has happened before as I just mentioned. These people are unbelievably shady. In fact, I would probably avoid using them for ANY prescription at all because they just don't seem to be playing with a full deck on any level, nor do they seem particularly honest.

Really nice and friendly staff! Nothing different from other Walgreens store wise but the staff…read morereally stood out to me, which makes me want to come back :). They always greet me when I walk in and ask if I need help with anything.

It's a Walgreens! Nothing special here, except they are one of the only places that I know of that…read morecarry BAWLS Energy! My new favorite place hahaha.

I took my mother in-law here for her flu shot. We had an…read moreappointment, but when we arrived they asked us to scan the QR code. I was glad I was there because she would have struggled with it. Even after entering her information using the QR code, it kept saying they couldn't locate her appointment. So someone eventually checked us in manually. Actual shot was super quick and the person administering it was friendly. We shop here fairly regularly and usually get good to great service. My only complaint is they have been out of my deodorant for many weeks!

Wait times in the pharmacy are way too long. There has been a line every time I've been there…read more two family members had vaccines there this fall. I was served 20 min after my appointment time. my daughter was served 30 min after her appointment time. this isn't ok for people who go to work or school. the pharmacy needs better staffing or I will be switching.

The Mount Horeb store has a convenient location, helpful employees, good hours, and is clean and…read morewell stocked.

Renewed a scrip last fri and was told would be ready on Mon. Not ready Mon or Tues or Wed. Wed told…read moreme would be ready Thurs. NOPE!!! Now saying wont be ready til Friday blaming it on insurance. Picked up 3 other scrips and the woman told me $571. She immediately put the phone down to help someone else. I later found out she meant to say $5.71. I wish your former employees were still there.

We were in a bind after the big box pharmacy in town did not fill a prescription we dropped off…read morethe day before for 2 urgent meds, and stated "maybe" they'd get them in 2 days. Hometown was wonderful. They got the big box store to send them the paperwork and filled them immediately, even though they were closing in less than an hour. They're now our pharmacy!

My experience with Verona Hometown Pharmacy is strictly related to obtaining Covid vaccines for…read morefamily. I wouldn't wish countless weeks of phone calls seeking such on anyone ever again. Glad to have found this place, traveling here multiple times from out of town. Everything about being there was easy. Family felt comfortable. The staff had things moving in an orderly manner. And the staff had a soothing demeanor. If I had to do it again, I'd call this pharmacy first.

Someone needs to come unlock the body wash for you, which is insanely weird and can take a while…read more Did enough people really steal the BOGO $10 bodywash that this is necessary? The staff are nice, but I don't need them overseeing my 'pick out a scent' routine. Otherwise the store is fine, but in a way most Walgreens are fine.

Warning!!! Do not use this pharmacy. My doctor has sent a prescription multiple times over the…read morecourse of a week. Her nurse also called it in and was assured it would be filled. Yet, again I go in to pick in up and they tell me they have not received it. They apparently document conversations with medical professionals on scraps of paper that they cannot later locate (as the pharmacy manager told me).