First of all, I'd like to share how amazing this establishment is. I am a loyal 5 year customer. These ladies know lashes like none other. To say that being a wearer of lash extensions for 5 years straight (with no impact on the health/growth of my natural lashes) is a rarity is an understatement. It speaks to the quality of not only the stylists, but of their skill and product used.
These lash wizards analyze your lash growth/health at every appointment, as each person is unique. They take into account the fact that we all have periods of lash: 1) shedding (like when the hair on your head sheds), 2) hypergrowth (they always remove extensions the second there is even a slight sign of growth that could impact the sustainability of the end result...these girls want your lash game on point for as long as possible!), and 3) lulls in growth (when they notice this, they usually ask questions about stress levels, changes in diet, etc, and best assess lash placement strategy).
The environment is amazing and fun. The BellaLuxe ladies are a dream - I look forward to my appointments to see all of them and catch up. Their dynamic is like none other! They are a lash family and treat their customers the same, to where we consider each other family as well. We all rejoice in hearing each other's tales of finding love, provide advice for those talking about a tough time at work, and rally behind those that share a tale of lost love or wrongdoing. I have never experienced or seen anything like it until BellaLuxe. That, more than anything, speaks to the quality of employees, service, and business. I guarantee you will not find that ANYWHERE else.
The purpose of this review is to address a false review I stumbled upon this eve alleging that her treatment was due to the color of her skin. I know these ladies...have known most of them for 2+ years. I know about their kids, husbands, boyfriends, sisters, mothers, fathers, brothers, and pets. I know their favorite colors, perfumes, designers, makeup, and more. That is all to say that I can speak to their character and integrity...not only as professionals but as individuals.
There has never been nor ever will be racism at BellaLuxe. I am a biracial customer. Anyone and everyone is welcome at BellaLuxe irrespective of: race, gender, religion, sexual preference, socioeconomic status, or disability. To think or say otherwise is slanderous and shows ignorance on the reviewer's behalf. Pulling the race card when an expert lash stylist gives you honest feedback re: the state of your lashes vs. length of time needed to fix said state is like telling a doctor their analysis of your x-ray results is incorrect: "that crack in the ulna is not a break - it's just a sprain, doctor...I swear!"
If a stylist is booked solid, it is not fair to take 2-3 hours of a stylist's time for a full set when you originally booked a relash (a 1.5 hour appt). Are those after you supposed to just sit and wait? 4 weeks is WAY too long to wait for a "relash" unless you and your stylist know your lash retention supports that. A first time customer also usually wouldn't be considered a subject matter expert compared to an experienced, expert stylist - so if she says you need a full set...you need a full set.
Prices are on point for the area - this is a quality studio, not a lash butcher shop. The statement about prices being astronomical is completely false and contradictory to the comment about it being difficult to obtain an appointment. If the sentiment regarding pricing was widely reciprocated, wouldn't it be easier to book an appointment? Logic sometimes reigns supreme. It is sometimes more difficult to get an appt at BellaLuxe at times, compared to your local lash chop shop down the street (which also probably serves as a nail salon, tanning salon, or even a hair salon) as a result of their popularity due to their quality work/customer retention.
The ladies will go above and beyond so you don't go lash-less or feel anything less than beautifully confident and lashified. They have accommodated my schedule at its craziest (bizarre dates/times, lashmergencies, etc). This studio is the "go to" for high profile execs, tv personalities, pageant contestants, local models, and more! So please...let's keep the reviews real, clean, and slander free. That's what yelp is for. Not the soap opera I read earlier.
Thanks Bellaluxe for being fabulous and keeping the competition on its toes, showing other lash studios how it SHOULD be done! read more