I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

Highest prices locally, terrible customer service. The material is probably the same as Prairie or…read moreMohr, but a really crappy operation. Usually I support family business but this place wreaks of elitism,entitlement and scabdashery.

Terrible customer service. Driver arrived 10 minutes prior to schedule and then spent 1.5 hours…read moremixing the concrete. Told us we live "too close" to facility so there was not enough time to mix. Dumped the wrong kind of concrete and left because he is done working at 5:00. Tried to call 3 times and complain about the mess they left, they did not even have the Courtesy to give me a call back.

They were very helpful and accommodating. Delivery was affordable and the products were good.read more

Everything is considered special order and will charge you 25% fee if you returned. I was…read moredisappointed when Lon told me that . I am not buying anything from him and Harry's co. anymore. They are very rude people Tony , John and specially Lon. They have attitudes

3.5 stars Beautiful…read moreinstallation with misinformation The Stone Experts did a beautiful job on our kitchen countertop. However, they left the underside of our island unfinished and raw. When first confronted, they claimed this was "standard practice" and suggested using a damp cloth to clean. After a couple exchanges, they later mentioned that we were supplied a "sample" slab which is why only one side is polished. We were not aware that we paid top dollar for a sample slab-only after it was installed. While craftsmanship was good, buyer beware of the exact finish you're getting.

Service quality, service response, overall experience was horrific. This was hands down the worst…read morecustomer service experience we have ever had. We wasted thousands and thousands of dollars on a countertop that they improperly sealed and they would not help us at all. As soon as they figured out the scope of their error and the cost to fix it, they ghosted us. It was a nightmare. They were absolutely vicious about it all and I would highly recommend everyone steer as far away from this company as they can!

Very knowledgeable and kind people. They are willing to give you honest opinion even if it…read moresomething that's not aligned with your plan.

Incredible selection of white quartzite slabs. Knowledgeable and kind staff willing to share…read moreexperience when reviewing their slabs. We are down to two slabs and after the fabricator completes, I may revisit for an update based on how the material completes. But for now great selections, clean building, nice staff.

Oscar sold us the tile and then, Edgar has provided several referrals to other tradespeople. His…read moreexpertse gave me the contacts I needed to GC our kitchen remodel. He saved us tons of money, by helping us skip the GC layer and go straighter to an amazing cabinet installer. He also referred us to an amazing stone counterseller and installer. His friends are top notch.

Before you shop here, beware that almost everything has to be ordered and they allow NO returns…read moreperiod. My mother and I spent hours at this store shopping. They never told us any returns. We are now left with over 5 of 6 boxes of expensive tile we cannot use. I also suspect they charged me for tile I did not get because the contractor said they told him they ordered 3 extra boxes. I hope I didn't pay for those 3 extra boxes. They need to be clear there are no returns. I also got no receipt was not warned ahead of time about freight charges. Many of the items you can also order yourself online for much cheaper. You are getting no deal here. I feel so scammed.They also will treat you like a nuisance if you cannot immediately decide. One of the men told my mom when she called that he was very busy right now. P.S. In response to the business, anything can happen in a home improvement project. In my case, the larger tiles cannot be used on the dry wall as the dry wall is not completely straight. All other companies have reasonable return policies. Only edgebrook tile are this rude. Oscar hung up the phone on my mother. Shame. He was also so rude to my mom when we were shopping. He told her, "Think of me as a son giving you advice." This guy is probably close to my mother's age. My mom was born in 1966. No way Oscar is young enough to be her son. I was NEVER told they have no returns period. They in fact encouraged me to order extras!!! In since the tile I ordered is a popular one and unopened, they should have no problem taking back and storing if somebody else needs in the future. I also tried to talk to Oscar peacefully. He assumed I was my mother and started screaming at me on the phone, getting extremely hostile. I tried to tell him I am an attorney and know that sale of goods over $500 have to be in writing. In since I said this, he accused me of trying to scare him or threaten him. He is not well and has no respect for people who spend thousands of dollars in his store. My mother and I had to go to the store to ask for a receipt later. He never gave me a receipt in writing before the transaction nor did he explain the terms that there are NO refunds or exchanges. Almost all his products are special order as the store is small and he has nothing in stock, so basically everything in his store is NO REFUND OR EXCHANGE. Go elsewhere. You are better off going to Floor and Decor or The Tile Shop as they let you return unopened products within a reasonable time period. -RECEIPT NEVER EMAILED TO ME -WAS TOLD NOTHING ABOUT NO RETURNS OF EVEN UNOPENED BOXES -WAS NEVER TOLD THAT ITEMS NOT IN STOCK CANNOT BE RETURNED -CONTRACTORS PICKED UP AND THEY SAY THEY GAVE RECEIPT TO CONTRACTORS. SORRY, BUT THATS NOT ENOUGH. YOU HAVE TO LET CLIENT KNOW IN WRITING PRIOR TO TRANSACTION. -THEY DIDN'T LET ME KNOW ABOUT FREIGHT FEES. THEY CHARGED THOSE LATER. He is also claiming my mom used profanity. Never heard this. Oscar is the one who started screaming. My mom was talking kindly to the girl, she handed the phone to Oscar who started getting defensive, nervous, and screaming. That this man takes advantage of people during these hard economic times is sad. I'm now left with many boxes of tile I cannot use. Oscar had the nerve to tell me if he makes an exception for me, he has to make one for everybody. First, how would somebody else know? Second, he should happily accept unopened boxes from anybody especially when they are a popular neutral tile. I have never met somebody with such a lack of regard for others. NEVER WAS EMAILED A RECEIPT OR WARNED ABOUT THEIR POLICY WHICH DEVIATES FROM INDUSTRY STANDARD.

We've used them on a residential job. On-time, on-budget and quality product!read more

From the owner: We Got The Product For Your Project!…read more A&L's Construction and Redi-Mix is a trusted ready-mix supplier committed to serving our customers and ensuring every project is completed on time and meets industry standards. We have been supplying and delivering ready-mix concrete and bulk building materials throughout the Chicagoland area and Northeast Illinois to residential and commercial projects for over 30 years.