Samantha is truly one of the best groomers…read more She listened and rescues, too! I love finding someone that loves their job and is uber good at it, too. I promised to not slander another company, but you must know... in the town of Bonham, NO OTHER GROOMER compares. Trust me on this one. We drive our fur babies in to see Samantha and her crew.

We love Ruff 2 Fluff in Bonham, Tx. Samantha is the owner and she always does a great job on our…read morescotty Fergus. He looks great and always comes home a very happy dog.

the owners are great! They understand how important my pet is to me. They are really knowledgeable…read moreand do a really good job.

I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

I gave been a customer for 12 years with the wonderful original owner who past away. I was the…read morenurse practitioner for his wife in 2014. I traveled from Plano to support his business very friendly staff great prices. When he passed someone else took over I became a disabled NP surviving on less than half of my monthly income. Now I am on Social Security. The price of my small 11 pound dog went up $11 with no notice sent to me. I was shocked at the increase. Previous staff except for 1 person had resigned. The least they could have done was notify customers by text of the price increase. It is time for me to find somewhere closer and affordable for an 11 pound dog

Reasonably priced and I've got no complaints. Been going for about three years now. They could use…read morea serious clean and makeover in the lobby, but honestly to my surprise, I don't care- I trust them with my fur baby. **also omg they have lil temporary stencils they can do on your dogs fur

First time with Jamie, and she did an outstanding professional grooming job with our two Maltese!…read moreWow! Thank you so, so much Jamie, you are AWESOME! It is quite difficult to find a groomer that can cut Maltese hair--Jamie exceeded our expectations by leaps and bounds hands down! And my girls arrived home happy :)))!! Thanks again Jamie, You Are The Very Best!!

This was my first time visiting Puppy Love Pet Spa, and it was an amazing experience! They are so…read morekind on the phone setting up the appointment, and I loved that I got introduced to my dog's groomer when I arrived--it added such a nice, personal touch. They told me the grooming would take 2-3 hours, but I got a text in under 2 hours saying my dog was ready. Most places keep her for 6 hours, so this was such a nice surprise! The flat rate for the full grooming package is a fantastic value, and they even gave her a cute Thanksgiving bandana at no extra charge--most places charge for that! My dog was so happy and clearly felt great after her grooming. I'll definitely be coming back. Highly recommend Puppy Love Pet Spa!

This was our first time at Pawsitively Divine and they did an awesome job on our schnauzer! The…read morecost was very fair, and the turn around time was about 3-4 hours. We come to Texas in the summer and we will be returning to Pawsitively Divine when were in town.

I have been bringing my Shihtzu Benji to Stephanie for 10 years. She always goes above and beyond…read moreto make sure he looks amazing. I would recommend anyone looking for a A+ grooming experience for their fur babies to come here.

The staff never fails us! They do amazing work on our doodles and our smaller one! They have their…read morehands full when my gang is there I'm sure. Super nice people!!

Jamie's Dog House has never disappointed - it's clean, filled with intelligent and pleasant people,…read moreconsistently great service and my Rosy wants to agree... "BURF!" (She says she loves it in every way.)

Called for basic pricing--just wanted to know the exam fee and vaccine cost for kittens--and they…read moreflat out REFUSED to tell me the vaccine cost. (I told Roger--the manager--that I was used to paying $21-$24 per vaccine and he very snidely responded, "well, I can tell you that it WON'T be $21." Roger was beyond condescending and rude, and even if it turned out that they were the cheapest vet in town, I would NOT use them. RESPONSE TO THEIR RESPONSE: Honestly, NOT disclosing prices is what leads to misunderstandings, and asking for prices does not mean we are price shopping, we just want to know what to expect. Personally, I prefer to work with businesses who are open and upfront about what to expect. You are definitely not right for my needs.

Literally everything. Management. Vets. Pricing. Customer service. All 1 star. Go somewhere else…read morefor care