I was disappointed in my cleaning service from this company - for the price, there are similar…read moreservices in the area that clean much more thoroughly. It seems there were multiple surfaces that were not cleaned at all, my kitchen and bathroom mats were left in random locations in the home, and the general condition is nowhere near what I would expect from a professional cleaning. Giving two stars for the professional and communicative customer service team who worked around issues with the cleaner not attempting to enter the home when it was unlocked and having to return later that day, but the actual cleaning services provided by this company are definitely lacking.

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly…read morerecommend her.

The cleaning staff is courteous and professional. The major complaint is the Management will not…read morereturn phone calls. The cleaning staff continues to turn wall plugins upside down creating a large oil spill on the floor. This has to be cleaned up after we arrive home. The last time this happened on 09-22-2026 we came home to a burning smell. The oil had dripped into the element of the plugin. This occurred in 2 places in our home, and the paint was damaged as a result. Three phone calls to Olivia the manager have yielded no response, no return calls and the only person I have been able to reach gives me the same information that she will pass the information on to Olivia and that we have no other recourse than to wait for Olivia to return our call. Today I called and received the same information that Olivia is the only person that I can speak with. When asked the polite phone person stated she has no access to anyone in the company except for Olivia. This is very poor customer service. They would benefit from calling customers back when an issue is brought to their attention.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

We highly recommend Mr Buff for all of your moving needs, & we WILL be using them again!!!!…read moreExcellent, prompt service, and HALF the price of the other companies we received estimates from.

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Kiona came to our home in Surprise this afternoon and in 2 1/2 hours cleaned both our bathrooms,…read moreour bedroom, our large kitchen and dining room and living room. She did all the items on our list. Kiona is a very nice young lady. Very Happy ********

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

I've been looking for a good house-cleaning provider for some time. Tried couple different ones but…read morewasn't satisfied with the work. Found this fantastic business on Yelp and decided to give them a try. The rep reached out, got my info, and set up the appointment. I was even able to send them a list of things I'd like to include for my appointment, I was pleasantly surprised when told this is possible. Their rep provided updates every step of the way, making this a stress-free and VERY simple process. We have a big house so I know it'll take time to get everything done correctly. When the cleaners realize they couldn't finish it within the initial quoted time frame, the rep called and ask if it's okay to extend the cleaning time. This is true customer service and an honest business practice! I have now found my favorite house-cleaning provider and will setup reoccurring services with them to keep my house clean. HIGHLY, HIGHLY recommending this company and their services!

I scheduled a cleaning for my son and his roommates, who are students at ASU. I'm not there to see…read morethe before/afters myself, but the guys said the ladies did a great job and their house looks amazing! I contacted other cleaning services, but Leslie's was the best price. The ability to pay via Zelle to eliminate a transaction fee is also nice. They communicate very well and I've already scheduled another cleaning.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and…read morewent above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!!

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.