Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely…read morecompetent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them!

HORRIBLE!! Prior to signing up for the first initial "deep clean", I spoke with the representative…read moreand told her I did NOT want "Budget Friendly Fabuloso" (those are Fabuloso's words, not mine (CHEAP)) cleaner used in my home. The representative reassured me they do not use Fabuloso and their products were all eco-friendly. I asked if this company would use my cleaners if I did not want to use their products. I was told using my products would not be a problem if I did not like their products. The 2 technicians that showed up were on time and very polite. I have a fairly large home and this initial clean took 5 hours. The technicians showed up with Fabuloso and did not have any other sanitizing product(s). They would not use my product and the technicians used Dawn Soap, Simple Green, and Windex on EVERYTHING! I did tell them NOT to use any of their products on my granite counters and they did use my granite cleaner on the granite counters. Living in Arizona, we fight with the dust DAILY!! The technicians dusted with a feather duster. I watched the feather duster taking the dust straight to the air. When I stopped the dusting I was told they follow up the furniture with a micro-fiber to wipe up any further dust. I told them NOT to spread the dust with a feather duster and to use just the micro-fibers and WIPE the dust up. Needless to say, everything was still dusty when they left, including all my blinds. All my glass showers are streaked, all the toilets are sticky, the floors still had spots all over them and when I woke the next day and walked on the floors barefoot for about 10 min, my feet were dirty! Their "eco-friendly" product streaked my porcelain tile floors. I asked them if they would use just plain hot water and alcohol on my tile and I was told NO. (This is what professional floor company's use) I watched one of the technician's pick rugs up and put them in a pile and put them back after they vacuumed the carpets/floors. Never shaking the rugs or vacuuming the rugs themselves. After the vacuuming was completed, there were foot prints all over the carpets and they did not look like they had even been vacuumed. The ONE sofa I was allowed to have vacuumed (they only allow one without an additional fee) still had crumbs and dog hair in the cracks of the sofa. I took a wettened paper towel and wiped the 4" tile threshold to the shower after one of the showers had been "cleaned". It was filthy!! I looked at the floor to the side and behind the toilets which was still dirty. I have a large sliding back door to my home. The technician explained my door was too big for their full cleaning and he proceeded to only clean 2 of the 5 panes of glass. If I wanted the full door cleaned I would have to schedule this when I made the appointments and it would cost an additional $30, $10 per pane and I would get the 2 as part of the "normal" service. I also have a glass front door and my 2 little dogs rub their noses making marks. They NEVER even touched the (One pane of glass) front door. The other 2 back doors also have fixed glass panes in them which were never touched. Now we get to the kitchen. Dawn soap was first used on mu stainless steel appliances, when that streaked REALLY bad, they tried their Simple Green which streaked worse. I told them to just stop using their products on my appliances. When the technician first showed up, I showed them the laundry room where I have a large utility sink. I told them to help themselves to get clean hot water or anything else they may need (cleaners/ micro-fibers/paper towels, mops, whatever they may need). The buckets were filled when they first started and after the 5th hour, it was the same (now dirty and cold) water in their buckets. I could take this review even further of the HORRIFIC experience and attempt to clean. $400+ WASTED!! When I called the company back on Monday morning to tell them I was unhappy with their service, I got NO WHERE and asked to speak with a manager. I was told the manager would call me when available. This was a different representative than the initial phone call. This person just kept saying over and over again how they use eco-friendly products. When I asked him what they use for sanitizing (toilets/floors/sinks, etc) he said he would have to look that up on their product list. I'm sorry folks, but wiping something down with a micro-fiber and water is NOT cleaning!!!! Lastly, I know a lot of folks LOVE eco-friendly products (and I'm not judging this choice) but, my house did not smell clean, and was DEFINITELY NOT CLEAN. I will admit, I am VERY picky when I clean, again, WHEN I CL EAN, so I NEVER expect cleaners to clean like I do, but, I look at it as, they are at least getting some of the basics so I will follow up on little things they may miss. Other than the granite counters (they used my granite cleaner) the entire house has to be re-cleaned. WASTE OF MONEY!!!!

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

The BEST!! Needed a large piece of furniture moved.. (like really large).. no problem for Mr…read more Buff. Same day, highly professional, great value.. what more can I say... will definitely recommend and hire again.

We highly recommend Mr Buff for all of your moving needs, & we WILL be using them again!!!!…read moreExcellent, prompt service, and HALF the price of the other companies we received estimates from.

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Hailey was polite, thorough and quick with her work. My toilets were spotless and I appreciated her…read moreattention to clean all the way to the base of the toilet too.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

I searched for Cleaning Service in Vistancia, Peoria AZ. This business responded and then after…read moregiving me a quote and I accepted, they told me I am out of their service area. Bad - Bad - Bad

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and…read morewent above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!!

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!