Marissa was wonderful to work with. She stayed more than hour past closing to make sure our entire party is taken care of. She was kind, knowledgeable, accommodating, and honest. My mom, three sisters and even I got a dress for my bridal shower! I definitely recommend Bella Bridesmaids! read more

If you are helped by the brunette girl who loves musical theater, she will absolutely tell you to order a dress at least two sizes too large. It's so important you trust your gut and do not listen to her! Had I ordered the size she insisted, I would've had to pay a fortune in alterations. She was literally clamping me in a sample dress that had at least 7 inches of extra fabric and was quite literally about to fall off of me and said "this is pretty close to your size!" Girl are you kidding?! If it was close to my size, you wouldn't have to clamp it on me to get it to stay up! I don't know if she's in cahoots with local tailors or just very dumb. I tend to think it's the latter but I'm glad I looked at my measurements and the Jenny Yoo size chart and chose the size I believed would be best because it ended up fitting perfectly and only needed to be hemmed and adjusted in straps. Still can't get over how annoying that girl was ‍ read more

I strongly urge you not to shop at this store based on my extremely disappointing experience. Here's what you can expect: 1. The dresses are overpriced, and the quality does not justify the cost. 2. The production timeline is excessively long. 3. The customer service is shockingly unprofessional. I was assisted by Trinh, who showed little interest in helping and did the bare minimum. She would zip up a dress and disappear into her office, showing constant annoyance, which was completely uncalled for. Regarding my dress, I ordered a Hayley Paige in April and didn't receive it until late June because the production is outsourced overseas. A week after placing the order, I found out I was pregnant and asked if I could change to a larger size. Trinh, rather than accommodating my request, told me to call back a month later to purchase extra fabric. She even suggested selling the dress I ordered or buying a sample dress--neither of which I was willing to do after paying $432 for a basic dress. I ended up purchasing fabric, and when the dress arrived, it had several defects. When I sent photos to Trinh, she blamed the fit and denied any quality issues, claiming the dress was fine when she inspected it. After endless back-and-forth, she made it so difficult that I had to drive two hours to the store to address the problem in person. With the wedding in August, I had very little time left for alterations. A replacement dress was ordered but arrived only two weeks before the wedding, and it still had minor issues. To make matters worse, the extra fabric I purchased was the wrong color, meaning I had to wear a Maid of Honor dress with two different shades. When I sent pictures, Trinh denied that there was any color discrepancy and was "beside herself" that the seamstress had gone ahead with the alterations. By the time I received the replacement dress, I had just a day left before wearing it. Throughout this entire ordeal, Trinh was consistently rude, offered no real assistance, and never once acknowledged any mistakes. My entire experience was beyond frustrating! I would recommend looking elsewhere for bridesmaid dresses. The selection here is as basic as it gets, and based on my experience and the reviews, I wish I had done more research before choosing this store. read more

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Wonderful store and owner! My daughter ordered all her bridesmaids dresses from here and everything was perfect. The prices were great too. Make an appointment on line first though. Then you'll get their undivided attention. They didn't ask me for this review, I just wanted to let others know how great they are. read more

Such a pleasant client experience from the time I made my appointment online to their flexibility of allowing me to come in at a later time to me coming in. I was greeted and they knew exactly who I was as they greeted me by name. They had the dress style ready alongside the changing room. She took my measurements and had me photo my size sheet alongside explaining the ordering process for me. Not sure what parking is like but I did see limited parking in the front in back read more

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I had a positive experience at Bella Bridesmaids from phone conversations to the in-person appointment. Both women I interacted with were friendly and professional. The showroom was clean and laid out nicely. There was a good selection of dresses. Although, we were not shopping for bridesmaids' dresses, but a prom dress. We were interested in a specific designer that we had seen online and Bella Bridesmaids retails the line. We had an appointment. The dresses we had discussed over the phone prior to our appointment were pulled and ready to try on when we arrived. Our shopping and purchasing experience went smoothly. The customer service and professionalism of the associates at Belle Bridesmaids exceeded our expectations. read more

Bella Bridesmaids - Nice selection of bridesmaids and/or prom dresses available. - Bridal Near Me - Los Angeles, California

I'm not even sure where to begin from the moment I was able to connect with Bella bridesmaid every single associate went above and beyond the entire team was so gracious. They made the process as seamless as possible. Any questions I had. They were quick to respond, even when things got tough throughout the whole planning, they were right there to hold my hand. It became very, emotional at times and they totally help me through it all. I can't believe that it was 25 days ago that I had my very magical wedding. It took a lot to get to the finish line but we made it. I look back and I'm so glad that I went with Bella bridesmaid because they absolutely had a green amount of selection for the girls to choose from the girls looked incredibly stunning. They were all confident and beautiful, I could've asked for more is definitely worth spending on. Thank you again. I'll forever be in a good place when I look back at all my pictures. I hope that a snap shot of the ones I've provided will help somebody else wishing all the new brides to be a beautiful and wonderful wedding. Thank you!! The Hardie's read more

Bella Bridesmaids - Bridal Near Me - Los Angeles, California

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My Mother in law and I had a great experience working with Ashley at Bella Bridesmaids. It was super easy to make an appt online and they even had us fill out what we were looking for so when we arrived they had pulled dresses that fit that description. We went over our 1 hour appt time but never felt rushed. The selection was gorgeous and we both ordered our dresses from this shop. I highly recommend this shop if you are looking for a gown for a wedding! read more

Bella Bridesmaids - Sage green velvet dress by Jenny Yoo - Bridal Near Me - Los Angeles, California

Their customer service was terrible. They told my sister who is the bride to be, a dress we found came in her color scheme when it really did not. We only found this out after we purchased our bridesmaid dress. When confronted, they did not want to honor a full refund. I was also not impressed with their customer service on site while trying dresses If you have the ability to attend a different bridesmaids store, I highly recommend read more

Everyone I spoke to was nice and while they did try to accommodate me, maybe it's just my situation that caused the concerns I had working with Bella Bridesmaids in general. But I do not recommend this system for anyone who has bridesmaids not close to a location or plus size. They tried to offer me an option to try on dresses at home but when I sent them the dresses from the selection offered, they didn't have anything in my size or styles. When I called a different location to try on dresses, they too did not have styles I liked or samples in larger than a size 6. On top of all that, they need a 3-month/12 week window to order dresses without a rush shipping fee. Also, they have fees for EVERYTHING. Even to cancel an order within 24hours they also charge a fee. Overall, I would say working with this showroom is not the most optimal experience and seems like a lot of hoops to jump through in order to get a simple bridesmaids dress. read more

Had a great selection of bridesmaids dresses and arrived earlier than expected. Easy 2 free hour parking across the street too. read more

Mercedes de Leon 9 reviews·1 photo Unfortunately, the service was not very good. The owner, Trihn helped us. She was a bit cold and seemed frustrated by the time it was our turn for our appointment. My MOH was fitted by Trihn. The gown cost my MOH over $400 dollar and unfortunately, the workmanship was very poor. We waited a few months for this terrible gown. We finally received it Just 3 weeks before to the wedding. Since there was no returns, Trinh made every excuse why the gown was fine! Unbelievable!!! The only other solution was to order material to repair a portion of the dress that was not properly made (an additional $100+ charge for material, as there is no refunds). My MOH received the material 2 weeks later and the color was different. Unfortunately, with weak window now, we couldn't do anything else. My MOH had to wear a two tone dress! You could clearly see it asking the seam. Ugh! The dress ended up costing over $545.00. Thant can never be worn again! I would ask a lot of questions before using this business and request someone else to help you. read more

Appalling customer service. I had an appointment that I found out was cancelled (2 days prior) when I arrived at the store. I did not see the cnxl email however there was no one else in the shop at the time. The agent was very rude and made it a point to continue to say it was my fault I didn't see the cnxl. Spent ten minutes in the back speaking to Mgr on the phone. Said they don't do courtesy 1st time fittings on weekends even though their website allowed me to make the apt. Granted I am trying to spend over $300 on a dress.... and am a paying customer. Said "well everyone is busy that's no excuse to not see the email, I could give you 15 minutes now...you can continue arguing or you can use the 15 min to try on a dress. The appt that was supposed to arrive never did and there wasn't another single person in the shop while we were there. Even if someone had arrived, I would have been very patient while she assisted someone else if I could just try on the dresses. If I didn't need to order the dress that day for my sister's wedding, I would have walked out of the store. She ruined the entire experience with my mother & sister, and I hope I don't ever need to return. I have a 15+ year career in luxury hospitality and was shocked to say the least. read more

Ashley was so helpful with my situation. My bride is out of town so I needed help finding a color match for my dress - they were responsive, helpful and accommodating. Cute showroom too! read more

I had such a great experience here! Ashlee went above and beyond to help me find the right dress for me. I was stuck between sizes due to just having a baby, (that pesky baby weight.) But we got at all figured out! Everyone is SO helpful. Would def recommend! read more

I had an amazing and seamless experience with Bella Bridesmaids! After being frustrated that nothing at BHLDN, etc. was working out, I booked an appointment for a single bridesmaid (our party is shopping separately). Definitely take a look at the vast catalogue of dresses on their website - it makes the process way easier. I emailed a few favorites when booking the appointment, along with my preferences (blush, v-neck, tulle, thin straps). When I showed up, my consultant had around 6 dresses waiting for me, including my requests and a few suggested styles. Most styles in the showroom are only available to try on in one color, but they have tons of swatches and dresses for each designer. I ended up going with one of her suggestions- Jenny Yoo's Ali dress. She was upfront when taking measurements that alterations would be necessary; the dress is made to order in a standard size according to my largest measurement, and my upper body was three sizes smaller. She also let me know that some designers have a longer turnaround (especially Jenny Yoo!), so I paid to expedite it. I ordered early May and picked up the dress mid-July, and I'm extremely happy with how it turned out! The waist fit perfectly (I had it measured it so that I would feel comfortable sitting/eating), and all I needed to do was take in the sides/hem a bit. As I was taking it back to my car, a lady complimented it and even said it was too nice to be a bridesmaid dress . The whole process was fuss free and I can't wait to wear my beautiful dress in August! read more

Bella Bridesmaids - The finished dress! - Bridal Near Me - Los Angeles, California

Pretty upset with my experience with this place. I came in for a fitting for my friends wedding and they had no dresses in my size in the styles that my friend had selected for us to choose from (I'm a 2 or a 0) so I had to try on dresses that were very different from what I would be wearing in style (length, straps, and color). They literally had to use clamps to show me how things would fit. I ordered a size 2 because the assistant told me that worst case I can get the sides hemmed "easily" to fit me better and even assured me that it would be affordable and a quick fix. LOL! I got my dress four months later and the back is huge on me. I took it to several tailors and was quoted at best $200 to fix it enough to fit me without looking totally baggy in the back. The seamstress I had to go see to fix it also told me that the seams and bottom hem were uneven and she will have to likely put an entire new zipper in to make it work. For the price point of what I paid for this dress (even with discount) I am over $600 spent to try to make it work in time for my friends wedding now. read more

I will first start of that they do have nice quality dresses BUT the costumer service if horrible and they are very unorganized. I, the bride first checked it out before sending my girls thinking this place is okay. Little did I know what coming and what a mess things would turn into! Warning there people will not help other than take you measurements, so if the dress end up not fitting your bridesmaid once the dress is in then your are screwed ALSO they even misplaced some of the forms. For future brides and bridesmaids I recommend finding a place that has better costumer service, well organized. Honestly also find a place that can do it ALL (alterations etc.) not just a dress dealer other wise just order from the designer directly. Will be cheaper because you cut out the middle man! Then just go a person you trust for alterations. read more

Great selection of Dessy dresses!! Staff was super nice and very helpful with booking appointment and with fitting. Street parking was a little hard to find but there is a pay garage across the street. Appointments only so be sure to book ahead! read more

I had such a great experience here thanks to Trinh. I came in with my friends to try on bridesmaids dresses and after trying so many on, I still couldn't decide what I liked most. Trinh was able to schedule me back in for another fitting and I decided on a dress I love! From Trinh's positive attitude to knowledge of the dresses, she was fantastic and made it really fun! I have been to other dress shops where I haven't been clipped into dresses so I have to guess how things will look, but not with Trinh! She clipped every dress to perfection so I got the full look of everything. Thank you Trinh for helping me find my bridesmaids dress!! read more

I had an awesome experience at Bella Bridesmaids. My bridesmaids dresses came from there for my wedding. My consultant was Trinh. She is very knowledgeable, patient and would communicate by phone and email with me to answer all questions thoroughly. My appointment(s) went well with Trinh as she explained all the details of each dress and made me not feel rushed. I felt confident in the entire process. She also communicated with my bridesmaids : ) She is extremely responsive and the dresses she helped me chose were beautiful! I love the customer service at Bella's! Such attention to detail and to the customer is very hard to find! She genuinely cares about the customer. I was so pleased with my experience at Bella's for my wedding that I went back this week as a bridesmaid for my friend's wedding, which is this upcoming spring. We need dresses so of course I recommended to the bride that we use Bella's. I had an appointment this time with Jenica, who was just as kind, upbeat and knowledgeable as Trinh! I greatly enjoyed my visit and found some great dresses to present to the bride. I will always recommend Bella's to brides : ) I've included some pictures from my wedding. read more

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Bella Bridesmaids was fantastic! Brie was great! I was a bridesmaid in June for a friend's wedding and was able to get everything sorted out here. I even suggested this location to other bridesmaids in Los Angeles and they got their dresses through BB too and had a fabulous experience as well! :) I called ahead of time to make sure they had my style in a plus size sample and I received a phone call the very next morning! When I scheduled my appointment (no walk ins allowed), the dress was already out and ready to go...in multiple sizes! Very prepared! We were able to try on and order the dress in minimal time without being rushed. Everything arrived in time and the dress was beautiful. PARKING: Free 2 hour public parking across from the shop. read more

First impression of this store was that it was alittle difficult to find. The store is not visible on the street. There is a door that has a sign that lists Bella Bridesmaids and then you would need go up the stairs and go to the second to last door in a hallway. Parking is convenient and free for 2 hours across the street. Me and the bride was alittle upset with first talking to the sales associate due to mis communication. We called in two weeks prior to change our appointment from 10am to 1pm but they never recorded that. Therefore when we checked in with a sales associate they said we missed our appointment at 10am and they will try to squeeze us in. I think they should have a better appointment system, for example call a day before for a reminder or to verify that the appointment is correct. Even a simple email or text would have fixed these miscommunication problems. It wasn't a great start to our appointment. We came all the way here to Beverly Hills so we made sure that we were willing to wait. Finally after 30 mins we were able to get assisted with our dress shopping. Luckily our group was super easy and were able to find a dress within 10 mins, we didn't even really need a hour appointment. The good thing about this shop is that they have a variety of colors a valuable and many styles to choose from. I just wish they had a better system of keeping track of their appointments. read more

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I cannot recommend this boutique more highly. Customer service is exceptional and their choice of selections is outstanding. Everyone is friendly and wants to help you find what is a perfect fit for you. It isn't about the money it is about making the customer happy. I highly recommend Bella Bridesmaids to everyone! read more

In my experience, Bella bridesmaids' customer service was poor. The quality of my dress was disappointing in my opinion. The fabric was paper thin and would benefit from lining. Even with shape wear the silhouette leaves little to the imagination. Each dress is "custom" and "made-for-order" - what this really means is that they don't carry any inventory, which requires your bridesmaids to order several months in advance for the dress to arrive on time. In contrast, many of their competitors offer "real customization" whereby they take your individualized body measurements so that the dress fits, as well as offering off the shelf sizes that are ready to order with a short delivery time.   There is an option to pick up your dress in the LA store once it's ready, free of charge. There is a NYC store location (that is where I am based), but the LA store told me I couldn't pick up my dress from the Bella Bridesmaids location in NYC. Instead I was required to pay a mandatory "2-day delivery fee" of $25. My dress took over 4 months in production, so a "2-day delivery fee" was absurd. When I finally received my order it was clear that the dress was intended for a woman that is at least 5'9" (I am 5'4"), the torso of the dress was too long, and even though I ordered a size 0 (as recommended by the staff) it was too wide everywhere (even the neck). After several price quotes from seamstresses in my area, it was determined that the dress would cost ~$350 for alternations. A grand total of ~$650 for a bridesmaid dress of the quality I described didn't seem like an optimal solution. In Bella Bridesmaids' defense, choosing a complicated style with a halter could be attributed to my poor judgment. With that said, I reached out to the store via email twice to see if I could return the dress seeing as it was turning into a significant financial burden. Bella Bridesmaids was quite responsive but refused to take the dress back and denied a refund. They proposed that I sell the dress online myself. The dress was in perfect condition with tags, in a popular / desirable color. I understand that a bridal shop would need to maintain a strict policy to ensure that people don't wear a dress once and then return it following an event, but this was a situation where they knew when the wedding was (it hadn't happened) and clearly as a customer I was in a difficult situation. On the other hand, they could have easily offered to re-sell the dress on their platform at full price. Their inflexibility and proposed solution were disgraceful for any professional services seeking returning customers. read more

We had a phenomenal experience with Bella Bridesmaids Los Angeles. Trinh was very helpful in keeping track of our orders, and the beauty of Bella Bridesmaids is that our wedding party could try on the styles we had selected at any location nationwide. Trinh helped our wedding party order their dresses via four different locations, which took a lot of organizational skill on her part. The process couldn't have been more convenient and easy to navigate. read more

So happy with Bella Bridesmaids!! Highly recommend. I was a bridesmaid in my cousin's wedding and because her bridesmaids were so spread out she tried an online service, a couple mailed out samples, etc and nothing worked! She was so frustrated so I took over and found Bella Bridesmaids. I worked with Taylor who was incredibly helpful and such a fun energy. We found exactly what my cousin was looking for in no time! The selection is great and everything was seamless and most importantly - we all looked and felt great! Send your bridesmaids to Bella!! read more

Brie was phenomenal! Searching for the perfect bridesmaids dress for my sisters upcoming wedding and I found it with Brie at Bella Bridesmaids! Brie welcomed me into the showroom with warmth and she was so easy to work with! I had pulled a few dresses on my own and Brie pulled similar styles as well! They have racks on racks of dresses of all styles and colors and fabrics. It's literally a dress heaven! I would definitely recommend coming to Bella Bridesmaids to find the perfect dress for any occasion! Thank you Brie!!! read more

Immense disappointment with Bella Bridesmaid and their customer service. They have given our three bridesmaids three dresses that look nothing like the dresses tried on in the store. It took three months to manufacture three low quality dresses that in reality are not the same dress as the sample in the store. When we brought up each problem with each of the three dresses purchased, all Bellas Bridesmaid did was make frivolous excuses. One of the bridesmaids came in because her dress came with a broken zipper, Bella Bridesmaids insulted her and told her that she gained weight and that is why her zipper does not work. It was not until she argued with them that they finally agreed that her zipper in fact was broken and sent it back to the manufacturer. When the 2nd bridesmaid got a dress that was 2 sizes to small, Bellas Bridesmaid told her that the dress was ordered in the right size and can be taken out if she doesn't wear a bra. The 3rd bridesmaid tried on a size 8 in the store and it fit perfectly, however the dress (size8) that was sent to her was clearly not the same size as the sample tried on in store. As you can see, The dress looks nothing like the dress she tried on in the store . The dress is suppose to have a sweetheart neckline and instead has some other type of other funky neckline. The dress on the right is sample size and the left is what Bellas sent. read more

Bella Bridesmaids - Dress on the right is dress tried on in the store. The dress on the left is the same size and nothing like it should be - Bridal Near Me - Los Angeles, California

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Not even sure if our group will end up ordering with Bella, but this review is just sheer appreciation for consultant Brie! I made a short-notice appointment, to show a long-distance bride what her favorite bridesmaid dress looked on me. I ran in like a hurricane, the dress was ready to go, I threw it on, Brie took photos from all angles, then I got dressed again and blew back out of there, in all my anxious glory. She was a calming, helpful, cheerful presence, even knowing that I'm not even sure I'll be buying from their shop. The shop is hidden, but very bright and inviting once you enter, and very private! Thanks to Brie and to Bella! read more

As previously mentioned by other reviewers, I would NOT recommend this store to anyone with PLUS SIZE bridesmaids. When I called to make my appointment, I told them the types of dress my sister-in-law wanted me to try on and then mentioned that I'm slightly bigger to make sure there would be dresses to try on in those styles that would fit me. I was ensured that they carry bigger sizes and then pin you into the dress so you get a better sense of what the dress would look like in the correct size. When I arrived at the store I was told that they didn't have either option that my sister-in-law wanted me to try and then was handed options that were similar in style to both. Most of the options that were provided were not even close to similar (materials were way off) AND they were in sizes that I couldn't even get over my hips. I was visibly upset and thankfully had two wonderful friends with me who advocated angrily on my behalf. I guess the woman who had originally taken my appointment didn't appreciate being called out for the lack of diverse sizes and we were given another employee for the remainder of our appointment. There was one option from the same designer that we liked, but was very tight on me, so it was hard to get a proper sense of sizing. When I was measured I was told I was a size 16 around my chest, an 18 or 20 around my waste, and a 22 around my stomach. I'm normally a size 16, but was encouraged to go ahead and get the largest size dress (a 22) since they "run so small." I just took the dress to the tailor and after putting it on, I was SWIMMING in it. The tailor basically has to open the dress and completely remake it for me, costing me an additional $120 on top of what I already paid (close to $230). I even had to pay an additional cost for the dress because it was above a size 18. So now I'll have paid almost $350 for a dress I'll never wear again. So again, if you're a bride with plus size bridesmaids or a plus size bridesmaid looking for a dress, avoid this shop and save yourself the heartache of the microagressions and the money. read more

You would imagine businesses in this industry would be extremely customer-centric, but Bella Bridesmaids was a huge disappointment. I planned a trip to LA with my 6 bridesmaids and booked an hour long appointment here, planning to surprise them by buying them all their dresses. To prepare, I took two of them to a different location (in Arizona), which unbeknownst to me, made that location my home store, causing the LA location to change my 1 hour appointment to 30 minutes without notifying me until the day before when they confirmed my appointment. We ended up scrambling to try on dresses, had some measurements taken, which we later found to be incorrect for some, and were asked to leave when a new customer came in, even though there were open fitting rooms and we already had dresses picked out. Additionally, the address was out of date on Apple Maps so one of my bridesmaids went to the wrong location and didn't even make it to the 30 minute appointment. Although it's a franchise, both locations delivered unpleasant experiences. Had it been better, they would have had a nice $2k sale. Instead, I purchased (and re-measured everyone) at Schaffer's in Phoenix. read more

I went to Bella Bridesmaids after researching several stores for the wedding party. First of all, everyone was super friendly, they were helpful and I LOVED their selection! The prices are reasonable, the customer service surpasses other larger chain stores I have visited only to leave disappointed. Bella Bridesmaids did not leave us feeling disappointed or unsatisfied with their selection. If you are shopping for a bridesmaids dress I highly suggest Bella Bridesmaids! Shopping around for bridesmaids dresses can be VERY time consuming! Do not look any further, if you want the absolute best selection in Los Angeles. Bella Bridesmaids is the place to shop!!! read more

Considering I am basically Katherine Higel in 27 Dresses, I've done a lot of shopping for bridesmaid dresses. When it became time for me to choose bridesmaid dresses I anticipated to dread the process. I browsed online, visited David's Bridal (was told there that I should expect to be at least partially disappointed with settling on bridesmaid dresses), but still couldn't find what i was looking for. I was convinced by a co-worker to try out Bella Bridesmaids- and THANK GOD I made the appointment. Trinh emailed me asking for any preferences ahead of time and had dresses pulled for my arrival. She listened to my vision and asked if I was open to different things and she was able to help me choose something better than I could have ever done on my own and it was actually a fun experience. Everything was smooth, she communicated clearly and effectively and my bridesmaids (all out of town- I was shopping on my own as the bride) have all had great experiences. I would recommend Trinh and Bella Bridesmaids to anyone in need of a dress! read more

Absolutely the WORST experience I have had throughout my wedding planning. After driving 45 minutes from the Valley to our appointment we realized that the street where this place is at was closed off for some type of street fair. It took us 15 minutes to FINALLY find parking and about another 10 minutes to walk to the shop (that's how far I parked). We get to the shop, knock on the door only to have some pink hair girl greet us with "We don't take walk ins" instead of "Hi, can I help you ?" I proceed to explain that I had an appointment and why we were late. Her response was "We don't accept late appointments" (in the most rude manner) rather than "I am sorry we don't take late appointments because of [insert reason] (in a customer service friendly tone). "You will HAVE to reschedule" she says. I completely understand that I arrived late and would have absolutely rescheduled had I not been treated so rudely and in an ill mannered way that this lady treated us (I call her a lady though she did not act as such. Quite the opposite). I was so appalled at her deameanor and treatment. Perhaps they sell so much that they don't care to lose clients. When I asked her why they did not call: 1) once they saw I was late and find out if I was still planning to come in she said nothing. 2) If you knew the street would be closed why did they not let me know so that I could have planned according, she responded by saying she did not know about it until that day. Well, when you DID find out that day, why not call your appointments to let them know? Why? LACK of customer service oriented employees who happen to also lack initiative!! Also, I did call to let them know I would be late. The problem with that was they NEVER answered the phone. I am so glad I found out how horrible they treat people BEFORE I decided to get dresses here and spend my hard earned money. Now, you may have a different experience here but why take the chance? There are some many other places that will give you the respect, treatment and customer service that you deserve. Plus, read the other reviews. You spend so much time and money for your special day. Why would you let these people potentially ruin your day? FOR THE OWNER: Teach your employees some customer service skills. Even kids know the golden rule. read more

Initially I did not think I would get my bridesmaids dresses from a bridesmaid store - I wanted to find something different and unique blah blah blah. But after a few months of this search with no luck of finding something that I loved, I went to Bella Bridesmaids because I knew they had a large selection of dresses in various styles and colors. All of the girls there were super sweet and helpful and I ended up browsing a bunch of unique style and colors that I had not seen anywhere else. Courtney from the store was awesome in helping me find dresses that were in a magenta/fuchsia color that I had fallen in love with. I ended up picking a strapless, sweetheart gown that had slits on both sides of the legs which all my bridesmaids loved! Ordering and delivery were very easy and I received updates via email from the store which I appreciated. Overall, I had a great experience with Bella Bridesmaids - ended up with a dress that was a cool style in a unique color - YAY! read more

Bella Bridesmaids - Social Bridesmaids Dress in color American Beauty - Bridal Near Me - Los Angeles, California

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Holly is the best! She is very nice and patient; help me a lot on placing the online order. The best customer service I have ever had. Thanks Holly and I really appreciate your help. read more

I came here to buy a bridesmaids dress for a wedding I was in this past weekend. The customer service and initial experience was great. The ladies were very friendly and were willing to allow you to try on as many dresses as you'd like. My experience took a turn for the worst when it came to measurements. I was told they determine the size around the widest area of your body, which for most (including myself), is your hips. I am between a size 26-27 or 2-4. They recommended I buy a size 8. I questioned this because it's so far off my normal sizing, and it gave me concerns about alterations. However, the sales rep assured me that the dresses run small and I shouldn't worry about it, so I trusted her, and bought the 8. When I got the dress, it was like a parachute. Upon taking it for alterations, it cost me an additional $120 to take in, and it was still too big because there was just too much material to try to remove/adjust. I wore the dress this past weekend, and the cherry-on-top of this already disappointing experience is that the clasp on the neckline on the dress broke off. Now, all-in, I've spent over $350, and I am very disappointed. read more

The dress selection and the colors options here are spot onnnn. And everyone was really helpful. I tried on a ton of dresses with my girlfriends and it was just super easy and low key. No drama, just a mellow and relaxing day. If you're looking for a top notch place that is chill too, go here read more

We came to Bella Bridesmaids to find a dress for my friend's upcoming wedding in September. One thing we all enjoyed about shopping here was that we were able to walk around the store and pull dresses ourselves. The employees didn't hover and let us do our own thing - we really enjoyed our time trying on dresses and had a lot of fun! The bride fell in love with a simple Hayley Paige dress. Bella Bridesmaids measured us in store but seems like the sizes they suggested were way too large. They told me to order a size 8, but when I looked online at the Nordstrom's sizing guide for the same dress, my measurements indicated I should wear a size 4. I went ahead and ordered the dress in a size 4 which fit almost perfectly - it will need to be hemmed and taken in slightly in the chest. Imagine if I had gone ahead and ordered the size Bella Bridesmaid suggested? I would have paid a fortune in alterations. read more