I had a great experience here at Cocomelody. My appointment was at 10am, which is the earliest. We had to wait until the building was unlocked and the showroom is on the 8th floor. There is metered parking right in front of the building as well. There was only one other appointment happening during mine and we were spread out so it didn't distract from my appointment. My stylist was Alexa and she was amazing! Unfortunately, some of the dresses I wanted to try on wasn't available at the store, but Alexa pulled some similar styles. She was very professional, kind, and knowledgeable. The appointment lasted one hour. Remember to ask your stylist to measure you! I was going to get measured, but decided to retry on a dress and totally forgot. The dresses are very good quality at an affordable price! I am so glad there is a showroom and feel much better about ordering my dress online now! read more

Quality was terrible (obviously poorly made dupes from mainstream designers) but return policy is worse. They charge back the shipping fees that are promotionally "free" + 20% restock + 5% service fee + return shipping to Asia. Not worth it. read more

I have nothing nice to say about this company. I ordered a dress and it took a month to come in, the quality was terrible, and it ran really small, even though the website says it runs 'true to size." A size 12 is more like a size 8. The worst part is their return policy. I have to pay to ship it back to Asia, then there is a 20% restocking fee, and another $5 fee for something else. I will never order anything from them again, and I do not recommend them to anyone! read more

Do not buy dresses from Cocomelody. I will not be getting my dress in time for my friend's wedding because a) nowhere on their site did they say that they are not a US-based company, only promoting locations in the US and b) wherever they are, they have a week long holiday October 1-8 where my dress which is basically ready won't get here in time because of it. They are also only offering a partial discount because of this. It's a bullshit thing and don't shop from them. read more

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BEWARE ORDERING FROM COCOMELODY The dress I ordered not only didn't match the measurements in their size chart (the arms are toddler sized), but it was also NOT even the dress that I ordered. Customer service is horrific, and returns are impossible. Save yourself the headache and find something else!! read more

I ordered shoes online for my wedding. I went off the sizing based on my measurements and what was recommended on the website. First, the shoes run too big. They were a size and a half larger than my actual size. Second, they were ill-fitting and did not tightened around my ankle the way they should. This company does not allow return or exchanges on shoes, so now I am out of the money I spent and need a new shoe. Additionally, it looks like the pictures of the shoe were taken from another website. The quality was disappointing, even for the price. Beware of buying from here. read more

Clay is the most amazing personal bridal assistant ever! Thank you so much for helping me find MY dress and being so patient. When I went into the store I was between sizes so we ordered a size up. I received my wedding dress last night when I got home from work. I was so excited I brought it into my spare bedroom and went to try it on. It was too small! My weight doesn't fluctuate unless I actually try to lose weight which I haven't gained or lost weight in the last two months. I called my friend over for an urgent meeting. We looked over the dress with scrutiny: 1. I asked for the hard tulle to be taken out, it was written on my order and it's still there. 2. I asked for the eye-lashing to be removed, which most is but, only in some spots. The work is so bad it looks like a 5 year old did it. 3. A button is falling off 4. I asked in the store (I didn't ask clay I asked the lady in the office) about the cup because in the store it was super pointy and she said it was because the dress is old and my dress wont read more

Wanted to update my review after wearing my gown from here a second time on 7/18/21 when we were FINALLY able to have our full wedding/reception with family and friends at Vellano Estate in Chino Hills. I loved my dress even more the second time around because I LOVED my hair and makeup (which I totally hated at the elopement in January lol). The end of our wedding got wild with lots of drinks and EDM and yet, my dress stayed intact! I was honestly surprised because I was dancing and sweating in that thing as if I was at a music festival haha. read more

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My sister said yes to the dress here and looks absolutely stunning! Not only does she look beautiful, but I know she feels great after her experience here. My sister (bride) and her bridal party (me, our mom, two cousins) all came with her for her wedding dress shopping and had such a wonderful experience here. The person who helped her was named Albert and he was a total rock star. He's funny, helpful and kind. If he helps you during your appointment, you've absolutely lucked out. He was so attentive to my sister and she was glowing the entire time. It was so heartwarming to see how happy her experience made her. And he also was so great in answering our questions. He even taught myself and cousin (we're both maid of honors) how to flutter her dress' trail to make it look 100% the day of her wedding! I highly recommend Cocomelody to any bride-to-be read more

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I was rather disappointed when visiting cocomelody for the first time. Mind you, this has always been the first wedding dress store I have always wanted to try on dresses for the longest of times before getting engaged. Very reasonable pricing and out of the ordinary designs within budget compared to David's bridal or any boutique store. An email was sent out almost two weeks before my actual scheduled appointment stating they would be undergoing some light fixtures renovation work in their building. So if we were interested in trying on dresses we would have to reschedule for the current week it was emailed out, if not, we would have to wait until renovation works was completed. I checked to see if they would have anything open a month or two in the future but nothing was open. My wedding is only 6 months away and I did not want time to go faster without knowing if my dress would arrive in time or not to do any alterations. I decided to schedule a Friday before my original date. I booked the luxury experience thinking I would get more help from our guest associate, a bottle of champagne or at least WATER... but nothing. The person who helped us was a nice gentleman but what I found to be not presentable was that he wasn't in the proper dress code person would be in when wedding dress shopping. He was literally dressed in as if he was going to the beach or go surfing. If I'm going to book a luxury appointment or at least visit a wedding dress store, at least make the experience feel good as it is only a once in a lifetime experience for most. One of my bridesmaids mentioned that he had really bad odor but honestly I couldn't really smell as I was just overall excited trying on dresses and seeing how they looked on me. Another downside was all the dresses I wanted to try on were either unavailable or they had them in too small of a size. If I'm not wrong, most wedding stores will have at least two size differences to make sure you can envision how it looks on you. This store did not have this and was very disappointed as the two dresses that were available , did not fit on me as it was too small. So it's very hard to try to picture yourself getting married to the dress if the dress isn't loose enough for you to feel comfortable in. Before scheduling the appointment, the online website asks you what style dress are you looking forward to trying on and provide the style number. Which I did. When i got checked in, I thought the gentleman had those details on his computer to be prepared for his client and he didn't. So from there I had to find dresses similar to my liking or the ones I had chose online which shouldn't have been this complicated. After I did find the dress, and purchasing it. The original scheduled date I had planned to go, released a 25% off coupon code to use . I had asked customer support if they could honor it as that is unfair and had to move my scheduled time around so I can get my dress in time. I was told they couldn't but would Honor me in offering a veil that would cover the remaining discount along with saving an additional $200. Which I appreciated as it looks beautiful and will match with my dress. These were my only downsides to my visit and wish it would have been better than what they advertise. read more

Cocomelody - Bridal Near Me - Los Angeles, California

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Would not recommend this store to anyone. From what I can tell they used to be fine when they had a store front in Cali, but now they are terrible. Shipping takes forever and in the case you need to return - good luck. It's been a month since I submitted mine and still nothing. Most likely going to have to eat the $150. read more

Cocomelody was the first place I went to on my wedding dress quest. When you walk into the space you'll see an overwhelming amount of options with beautiful views of downtown. I loved how light and bright the showroom is. I loved being able to see how dresses would look in natural sunlight. I was able to go around the showroom and pick out the dresses I wanted to try on and my stylist helped make recommendations based on the online survey I took. My stylist, Ren S. was the sweetest and so accommodating! She really went the extra mile to make sure I tried on all the dresses I wanted to and answered all the questions I had. She made my experience great! I absolutely loved some of the dress options at Cocomelody and thought the prices were amazing! It's a great place to look if you want lots of options and different styles to try on. read more

Cocomelody - All the natural light - Bridal Near Me - Los Angeles, California

BEWARE! This store literally stole the exact same pictures of a pair of shoes from an Etsy account and tried producing a knockoff version of the shoe. I emailed them that the shoes I received from CM were very low quality, and they told me there are no refunds for shoes, accessories, etc. The item came directly from China. They offered me a discount on a FUTURE pair of shoes, like I will be purchasing anything from them again. Beware of this scam store. Here are pictures of the shoe in person and what they were trying to sell me (real photo is from Etsy account). Also, I purchased the real shoes from Etsy and the quality is MUCH better. read more

Cocomelody - What they told me I would be getting. Google image search this exact photo and you will find the real shoes on Etsy. - Bridal Near Me - Los Angeles, California

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-I HAVE HEALTH ISSUES NOW- I never write reviews, but I feel obligated to warn others about my experience with this bridal shop. After trying on dresses here, I developed a **severe toenail fungus** that has cost me over **$500 in treatments** and, worst of all, forced me to **stop nursing my baby** due to the medications I now need to take. As a mother, this is devastating--my baby is under a year old, and I should still be breastfeeding, (WHO recommends 2 years) but instead, I have to pay for formula, medical tests on my liver, and months (possibly a year) of treatment. I know for a fact that this shop was the cause. Their **carpet and rugs**, are clearly not cleaned properly for when they have you remove shoes and walk barefoot. Beyond the health concerns, the overall experience was frustrating. The lady was **late to my appointment**, leaving me and my group waiting outside until she arrived to unlock the doors. Once inside, I was asked to sign a book with my personal information, which made me uncomfortable. During my appointment, I found a dress I liked, but the assistant kept **peeking through the curtain while I was changing**, even though I was in **a thong and bra-less**. If she was checking to see when I was done, fine--but there was no reason to **look inside**. I was so uncomfortable & froze because I didn't want to cause a scene. To top it off, I was **rushed out** before I could finalize a purchase because we "ran out of time"--which was frustrating since we started late because of the staff. As we left, my group mentioned they also found the lady to be **rude and dismissive**, assuming we weren't going to buy a dress. Thankfully, I found a **custom dress online for a lower price** than what this store offered. If you're looking for a wedding dress, I highly recommend checking out LUCKY BRIDES or Q BRIDAL (just a few stories up). Their dresses are **higher quality**, and the staff is **kind and professional**--unlike this place. Between the terrible service and the serious health issues I'm now dealing with, I would **never recommend this bridal shop to anyone**. read more

My first stop for dress shopping and I thought I was going to try a few stops before deciding but Cocomelody has soooo many options, styles, and color options!!!! Not to mention my stylist,Albert, was so dedicated and attentive to me and listened to areas I'm self conscious of and my style! And he found the perfect dress I didn't even think of!!! The dresses are affordable, amazing quality, top notch staff and perfect salon with enough space to make a bride feel special and the center of attention!!! I can't post my dress yet but here is my stylist and my yes to the dress read more

Cocomelody - I said YES!!! - Bridal Near Me - Los Angeles, California

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One of my bridesmaids had a great experience and found her dress here 5 years ago, and I'd heard lots of great things about Cocomelody. I wanted to try a solo dress shopping day, and made a 2pm appointment for the same day. Making an online appointment is a little frustrating because you have to make a profile and login ID just to see available appointments, then you have to enter all that same info AGAIN to confirm the appointment, then you almost immediately get spam emails. I arrived a little early and visited other dress shops. When I walked back to the building, another party was waiting downstairs for a bridal appointment too, but the main door was locked. They had been calling but no one picked up, and there wasn't a sign on the door or any instructions when we RSVPd. Finally, I managed to reach someone who gave me the door code. I waited for a while before I could check in (appointments are only an hour), then signed in with Diana, who asked me what dress styles I liked, then told me that my stylist was finishing up with another client and I could look around while I waited. I spent about 10 minutes browsing, but didn't find much that I liked, and I looked forward to a stylist's opinion. My stylist introduced himself and also asked what kind of dresses I liked. He brought the only long-sleeved fitted dress they had, and another dress, then told me he had to finish up with his client (who was purchasing a dress) and he'd be right with me. I tried on 3 dresses alone, and never saw him again. Diana would come by to show me an open mirror or to clip my dress or take photos, but seemed to rush between several clients (not her fault and she was awesome, they just weren't very organized). Maybe one-hour appointments aren't enough since they seem to run over into other appointments? By then, it was 2:45 and I still didn't have a stylist. The overall selection was a little disappointing, and I couldn't find anything else I wanted to try on. They had mostly full ball gowns (which I didn't want) but not as much of a selection or diversity of styles as I had hoped for. A lot of basic, strapless lace dresses and not too much else. I decided to leave and make the most of the day by visiting other dress shops for variety. It wasn't the experience I was hoping for, but I saw at least 2-3 brides say yes to dresses while I was there, so that's cool! read more

I absolutely loved my dress from Cocomelody, it was beautiful and decently priced. Benjamin was my consultant that day and he did the best job making sure I had lots of options for dress styles to try on, and I ended up picking I think the 4th or 5th one I tried on. HOWEVER. This place is not without flaws. DO NOT pay for their alterations package unless you think you'll need a lot of alterations. They persuaded my mom (who paid for my dress) to buy this alterations package that was $300, but we didn't even end up using it, but they made it seem like it would be a mistake not to get it. So that kind of bothered me that we spend an extra $300 that we didn't need to. Another thing. Abigail has a lot of positive reviews here, and maybe I just caught her on an off day. I had mentioned to her when she was measuring me that I was on a weight loss journey and wasn't sure what size to order based on my future weight loss goals. I don't remember exactly what she said, but in so many words, it was basically don't count on losing weight because most brides that want to lose weight don't end up doing it. Then she asked me if I was having weight loss surgery (I'm only about 30 pounds overweight)! All right in front of my mom. I was so embarrassed. If I wasn't absolutely in love with the dress, I would've walked out in that moment. But I told myself I would prove her wrong. I ended up ordering my dress from their website about a month later, and on the day of my wedding was in a dress that was two sizes smaller than when she had initially measured me. Overall, the dresses here are really beautiful, affordable, and I love my dress and my veil I also bought from them, and the service from Benjamin. Don't fall for their alterations package, unless you need it. But with the whole experience, I'm still giving 4 stars because I'm completely in love with my dress. read more

Cocomelody - A-Line V-Neck Court Tulle Lace Wedding Dress CWAT16004CR - Bridal Near Me - Los Angeles, California

Located in the smack middle of DTLA...so close to Santee Alley. Make an appointment prior to arriving to the store. It is located in the 8th floor and need to be buzzed in to get in the building. You will be assigned to an associate to cater to your requests and needs. Dresses that I have tried on ranged from 1500-3k. Employees will not give you a price until the end of the appointment. Dresses are nice and had a variety of dresses compared to other stores I have visited. Roomy studio so you wont be next to another bride while shopping for your dress. Although I didn't see yes to the dress here, I would recommend this store because they have a good selection and decently priced. Was assigned to Jade, she was so pleasant and helpful! read more

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Don't be afraid to use this company. If I bought my dress in the US it would cost 4x as much and several websites were $100+ more for the exact same thing. Shipping arrived as promised (in time for my son's wedding) and the quality of the dress exceeded my expectations. Get ready for compliments! read more

Brides - stop wasting your time and just come to Cocomelody for your dress! I scheduled 3 back-to-back appointments in the same afternoon hoping to find the dress on my first real try. I had previously looked at David's Bridal and tried on a few, but nothing really stood out. When we arrived at cocomelody, it was jam packed with people. There were MANY parties, I suppose Saturday afternoon is a popular time to look for your wedding dress. Thankfully we made an appointment and was attended to after a while. There are a lot of open space, with dresses hung in every corner of the store. I wish there was more privacy but appreciated the ample walking room since I really wanted to try walking in the dress and understand how it flows. Clay was my stylist and gave very constructive opinions. I was slightly hesitant at first since I've never had a male stylist at any of my other dress shopping experiences. However, I was glad we had Clay because he knew exactly how to lead the appointment, giving me hair accessories and the constructive opinions. I felt that he truly cared and wanted to make sure that I find the perfect dress for the big day! I ended up saying yes to the dress here, and for a fraction of what I was anticipating to pay. The price point here is cheaper than other popular shops around DTLA, and it definitely did not sacrifice in quality and style! The dress will be delivered to me in 3 months, which is much shorter lead time than most typical custom-made wedding dress shops. There is not one thing I would complain about my experience, and I encourage all my engaged friends to come here! Thank you Clay and the Cocomelody team in helping me find the dress!! read more

Cocomelody - Not the dress I ended up saying yes to, but they have beyond gorgeous selections! - Bridal Near Me - Los Angeles, California

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DO NOT SUBSCRIBE TO THEIR TEXT OPTIONS ! They text from multiple numbers . I have already cancelled a total of 5 + times . And they just keep sending out text from a new number . Annoying . Glad I didn't get a dress from them ! I got my beautiful dress from Mariposa in Anaheim ! read more

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I went to at least 6 other bridal shops looking for my wedding dress. The first time I went to Cocomelody I knew this was where I was going to find my dress! They had SO many amazing options for great prices! I tried on many different styles (styles I thought I'd never go for, but absolutely loved!) Albert was an absolute doll! He made the process so fun and easy. He was so patient and kind when I could not make up my mind on my dress. He was very knowledgeable and gave great recommendations. I highly recommend Cocomelody! **I didn't go with any of these, but they were beautiful! read more

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I highly recommend Cocomelody, especially with Alexa as your stylist! She was patient and gave honest feedback about what dresses go well with your body type! I scheduled two appointments with her and said yes to the dress at the second appointment. A pro tip is to look at the dresses they have at this location online so you can show your stylist when you come in! Overall, I highly recommend Alexa and the Cocomelody team! They offer quality wedding dresses at more affordable prices! read more

Updating review to give a shoutout to Albert, who was amazing for my 2nd appointment. My intention was to try on Alexa again, and he pulled another dress (Emory) that could fit my woodsy ceremony vibe that I also really liked. He gave a lot of suggestions for potential customization and was really thorough in putting on different veil styles on me as well. Plus gave clear notice on when I should be ordering to meet my wedding deadline, etc. Overall experience was yet again wonderful and no pressure to purchase. There is also a Cocomelody FB group that's really helpful to see pictures of real brides in the dresses too if you need to see more body styles! read more

I would like to share my wonderful experience here. From the moment I stepped into the store, I was greeted by friendly and knowledgeable staff who made me feel comfortable and at ease. The store itself was beautifully designed with a wide selection of wedding dresses displayed elegantly throughout the space. The variety of styles and sizes ensured that there was something for everyone, no matter their personal taste or body type. What really stood out to me was the attention to detail that the staff gave to each bride-to-be. They took the time to listen to my needs and preferences, and were patient as I tried on different dresses to find the perfect one. Although I haven't chosen my dress yet, I would 100% recommend this place to any soon to be brides read more

You're probably reading my review in the filtered section where they pay to hide the truth. Helpful during your visit then absolutely deceitful afterwards. Beware any reviews *just* happy about their visit to CocoMelody - this phase is the sales pitch and they lie. I can't believe they managed to keep a straight face when they told the woman purchasing her dress before me that returns are hassle free. I was measured for a dress and when I received it, it was too small and the fabric crumples up. The dress I tried on in the store was smooth and sleek. The CocoMelody representative I spoke to about this issue insinuated that I got fat and it is my fault. She obviously can't see that I'm skinny and even if I wasn't that is an abhorrent tactic to divert responsibility. I suggested that I was perhaps measured poorly by the employee, or the dress was not assembled correctly. The CocoMelody representative's rebuttal was that her quality control (the measurements the employee jotted down) shows that those were my measurements... horrendous customer service. Spend the extra $500 and go buy your dress somewhere with actual standards and customer service. read more

Cocomelody - Fabric rippling along thighs like a pair of jeans that are way too small. Dress I tried on to purchase was smooth. - Bridal Near Me - Los Angeles, California

I think I discovered CocoMelody on IG and from many hours on Google searching for affordable wedding dresses. Their IG presence is really impressive - professional photos and they feature brides that have worn CM dresses on their wedding days. Made an appointment for President's Day (super easy to do online). CM is located in the Gerry Building in the Fashion District - right next to Paris Baguette. My friends and I arrived a few minutes late for our 11am appointment. We sign in but are kept waiting for an additional 5-10 minutes before the appointment gets started. I had Arianne as my stylist (she was also working the front desk when we arrived). Arianne was friendly enough, but on the quieter side, and did not pull any dresses for me. I went through the showroom and pulled 4 dresses that I wanted to try on. They DO NOT have every dress from their website available to try on - I also didn't do the virtual showroom because other reviews stated that it wasn't very helpful since those dresses weren't even available. CocoMelody definitely has super affordable dresses with a lot of options and customizable details, but the showroom will most likely not have all the dresses you want to try on. They have their current new collection and most of their bestsellers available. I found the experience a bit impersonal and lackluster and my appointment ended up being less than 1 hour. Parking is available at the lot next door ($15-$20) or if you're familiar with the area, you can park a few blocks away at the cheaper lots ($5-$10). Overall, I'm glad I went to the showroom to satisfy my curiosity, but it is disappointing that a lot of the dresses weren't available to try on. NOTE: if you order your dress at the store, they charge a 15% styling fee in addition to the tax and shipping cost. If you know what dress you want, I would say just order it online and save some $$! read more

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Well, I had my appointment yesterday and I got an email today to give my honest opinion so here I am... While trying to think of what was good about my appointment, all that came to mind was "well, the showroom smelled good and I got free bridesmaid fabric swatches..." but that was about it. First of all, parking is hard. There's a ton of traffic around the area and it's not really in the best part of DTLA so be prepared for that. Walking in, I was greeted by 2 people. One helped me around the showroom but I don't remember her ever even introducing herself to me. She showed me around by saying "these dresses are from 2024, these are from 2023, and these are older" then explained that the dresses are separated by fit. After that, she sort of disappeared. I didn't know if I was supposed to be pulling my own dresses or if she was going to ask what I wanted or what. On the dresses- they look gorgeous online! In person, it seems like they're not maintained that well. It seemed like most dresses I saw had tears or small holes in the lace or tulle or were stained either from dirt or makeup. There was definite wear on some of the dresses to where I thought they probably shouldn't be on the floor anymore. It definitely felt like a budget bridal store in that way. I finally got some dresses in my room but they weren't my size. At other stores, they'll pull things in your size. The girl helping me also said "let me know if you need anything. I'll be out here" so I was left to put these dresses on myself. I needed help zipping a few of them and 2-3 times, I peeked out of the curtain for help and she was on the other side of the showroom talking to her coworker. More on that- all the employees were talking (loudly, across the showroom) about someone who had called earlier that day and was complaining about a bridesmaid's dress being too big. They were poking fun at her for being upset about the dress not fitting and saying it's not a "big deal", especially since it's just a bridesmaid dress. I don't know about the rest of the brides reading this but I want my bridesmaids looking on point too! I've heard of many people flying in to come to the DTLA showroom and I'm just here to say that you should either save your time and money, or if you're set on coming to LA for a dress, visit some other stores in the area. read more

First off, make an appointment. From what I've seen, it's appointment only, and if you don't have one then security won't even let you into the building. So plan ahead. Second, Taj is fantastic. She was my bridal consultant and she was probably the best choice someone could've had there. I walked in having a specific dress in mind and she insisted I picked out a few other dresses to try on as well. Boy was she right, because when I tried on the dress I originally thought I wanted, I didn't actually like it. Surprise surprise! She talked about different customization I could get and I definitely went with one or two of them. She laid out all the prices for me and gave me the entire breakdown. I was able to get in and out of there within about 2 hours total and not much was actually burned out of my wallet which I was very surprised to hear. I believe it was all less than $900 including customization and shipping the dress directly to my home. I will always recommend this wedding dress boutique to anyone getting married. It's located in the heart of LA, so it makes for a fun trip any day. It's on a higher floor and has security outside to confirm your appointment and simply add that extra sense of safety. If you like CoCoMelody's online site and have the means to make a trip to their LA location, I highly recommend doing so. read more

Cocomelody - It happened! - Bridal Near Me - Los Angeles, California

My experience at Cocomelody today was nothing short of amazing. From the time we entered the store to saying Yes to my dress, every moment was definitely an experience. Area We were so fortunate to have found parking just outside of the complex. Cocomelody is located on the 8th floor of this building. I so appreciate that they also have access to bathrooms! Dresses Cocomelody's was by far the most organized location I went to. The dresses were organized by season and style. It made looking for a gown so much easier. I was also impressed with the collection that they had. All the dresses in store were so beautiful! Customer Service This is where they definitely outshine all of the bridal dress stores I've been to. My stylist for the day was Piper and she was incredible. She was very personable, took the time to really listen to what I was looking for even though I wasn't able to verbalize it well, and was very determined to help me find the dress. She was very patient and really listened to what I was looking for. I also had Albert checking in on me multiple times during my appointment, which made me feel like I was the only bride-to-be at Cocomelody. It was definitely a great experience and I have been talking about Cocomelody to my friends since I found the dress! High recommending Cocomelody! read more

I debated writing this review, as I dislike writing poor reviews of a business, especially nowadays, when it's very important to support local businesses. I want to start by stating I am a simple person, not a flashy bride-zilla who thinks the world should revolve around me, just because I am engaged. I made an appointment on a Monday afternoon, a week before Christmas, not a fairly busy time to look for a wedding dress. I made this appointment a week ahead of time, followed the instructions on the website and added specific dresses to my showroom to allow my stylist to put things aside and gain a familiarity for my budget and my style. I came prepared, bringing shoes similar to what I hope to wear on my big day, and wore proper undergarments because I wanted to be prepared and minimize time prep time for my stylist. My maid of honor and I arrived about 15 minutes early, which thank God we did, because despite earmarking dresses on my account, we were instructed to "look around and select a few styles to try on". Fifteen minutes turned into 25, more hopeful brides walked in the door, and my stylist presented, stating she would be assisting us in addition to another bride. Buying a wedding dress is a significant purchase. Not only is this a financial commitment, but it is also an emotional commitment. I was never asked a budget and was honest to my stylist about finding a dress within my budget, i was told the dresses I saved to my account were not available yet, and brought dresses to try outside of my budget. When I attempted to find dresses in-store still wanting my budget range, I was told the prices on the tags were incorrect and would continue to rise. I felt bamboozled as the whole reason I committed to an appointment was because I liked dresses from their catalog, which I felt fell within my style range and were budget friendly. I get we are in a time of heightened inflation, but I felt this was a bait and switch from the budget friendly $400-$700 styles I viewed online. This aside, if I was motivated to spend $900-$1000 on a dress before alterations, at least be prepared as a company and arm your employees with the customer service tools to motivate brides to want to come back. I felt not only was the company ill prepared by not staffing and over booking appointments, but my stylist was not properly equipped to fit me with dresses correctly. All in all, although Cocomelody has beautiful styles, I do not feel encouraged to come back and make my final purchase with them. read more

This is based on my appointment with Lauren. She was great!! Helpful, funny, sweet and found some pretty great dresses for me! I picked out a few, showed her the style I was going for and even tried on a black dress which I almost cried because I felt like it was the one. I got a veil on and everything, didn't want to take it off but because of my fiancés suit and our wedding in OCTOBER I didn't want it to be too Halloween. Even my mom loved it when she saw pictures (can you believe a mom loving a black wedding dress?!) it was gorgeous. The appointment was so fun! She was a great stylist and I was so glad to be paired with her. Unfortunately I did not say yes on this day but got a couple of references in case I decided to come back. My stars are for Lauren specifically! The showroom itself was a mess. I understand it's a showroom and people come in and out but there were gowns and accessories tossed on the couches and a lot of the dresses were really dirty, some ripped. A couple of the other stylists walking back and forth had attitudes. Maybe they just had difficult clients, idk. when a few dresses were put into a dressing room there was a miscommunication with another stylist and he told Lauren to tell another girl that we were using the room and dresses were already in there. When she did, the other stylist seemed kind of bothered and walked passed me and said something under her breath. That kind of turned me off to it but Lauren was fantastic read more

First time in a bridal shop and it was a fun experience. My sister wanted to look at some dresses here. We arrived on a Saturday and it was by appointment only and we had 4 people in our group. I found parking a little down the street in an all day parking lot for about $15. We had time to look around at the dresses. My sister talked to the saleswoman about her style and wedding theme. She provided some really great options. I really felt that the saleswomen sincerely cared and helped to make this an amazing experience. All the dresses were absolutely beautiful. We also had to wear masks due to covid restrictions. I did reach out to the company on Yelp and got a response within 24 hours. Although, my sister did not end up getting a dress from here, I may come back when it is my time (: read more

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Do not order from these people unless u r prepared to foot the shipping cost back to Asia if u need to return

I've been waiting for a refund since February!!! Their customer service is horrible! I've been dealing with them since October when I found out they closed the LA store without notice. After trying to change my order they left me on read for 2 months and then tried to tell me they were waiting for me to reply. When I submitted screenshots of my reply they said "Oh we must have deleted the reply or it went to spam." I AM STILL waiting for the refund I was promised in February! read more

This place is not professional at all. Customer are definitely not catered to with pride and respect. Dresses are not the best. Very unprofessional in every sense of the word, they are also very bad with payment process dont respond to calls especially if its a complaint. Complaining leads to looking into it and not getting it done. Lady screams with every word I dont know if thats her normal tone but its very rude. Im glad we stopped our business with them and I took it elsewhere to a super different place with more kindness and professionalism read more

Cocomelody - Bridal Near Me - Los Angeles, California

I came in a group for an appointment with Albert and it was a great experience! Cocomelody was recommended to us from another friend. It's appointment only and individuals can bring 2 people on weekends and 4 on weekdays. There is a valet lot around the corner for easy parking ($20 for the day). Albert had pulled some dresses already (you fill out a questionnaire online when scheduling) and gave opportunity to look around prior. They do not dress you (I think because of COVID), so you can dress yourself in your own dressing room and there's a pedestal to stand on. Albert also pulled different veils, fabrics, and brought up the idea of customizing. They seem to have lots of options and they provided tons of information on what they could do. My group was torn between two, so Albert gave us the item numbers, pricing and contact information to think it over. Overall, it was a great experience and would recommend it to anyone else looking for gowns! read more

Cocomelody - Bridal Near Me - Los Angeles, California

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I can't express enough how pleased I was with my visit. I had a change of heart from my previous dress choice, went back and Albert was so kind and helpful he paid attention to my needs and pull all the right dresses for me. Thank you Albert for all your help read more

I found Cocomelody online and was so excited to see they had a showroom in LA. It was very easy to schedule an appointment. This was my first appointment to try on dresses ever and I was worried that I would be pressured to buy one but I was not! Albert helped me and he was great. Albert really listened to the idea/style of my wedding and pulled out veils and capes I didn't think I'd like. I was allowed to look at the stock and not limited to what I had selected online to try. It was a very busy day and they were short-staffed, but I never felt rushed. Albert made my mother and I very comfortable and while he had to assist other brides at the same time, I felt that I still received ample attention during my appointment. The selection of dresses is huge. The place is industrial chic and very comfortable-not crowded or dirty. There's plenty of parking lots around the area and even a cute french cafe on the corner to hang out in if you show up early (we did). The only con was getting in touch on the phone- but they were short-staffed and when not helping the brides, they were on the phone- so offer them grace in this regard. Highly recommend!! (Plus, the dress are so beautiful but way more affordable). read more

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I'm not a huge fan of shopping, and I'm a pretty indecisive person in general. Having to shop for a wedding dress was certainly a challenge. Ten at Cocomelody, DTLA made the process of shopping for a wedding dress fun, exciting, and easy. Ren is very friendly, patient, and positive. Her calm energy really put me at ease and she was extremely helpful with answering all of my Questions and addressing my feedback during the shopping process. I ended up finding something that I thoroughly enjoy! I look forward to receiving the dress and having the dress altered. Thanks everyone at Cocomelody. And thanks Abigail for working through the order details with me! read more