Had a wonderful time shopping at Glamour Closet with my sister who's getting married. Must shout out Amanda who helped us the whole way through to "saying yes to the dress" by the end of our visit! Parking / how we heard about this spot: West Hollywood with metered street parking after driving around side streets. This spot came up in our budget and of interest because of their off the rack model which we liked, browsing many different styles at once really appealed to us and the smaller size shop also felt less overwhelming. THE VISIT Saturday was walk in only and we arrived a couple minutes after opening and a separate party was already browsing. We were greeted warmly by Amanda who gave us the layout of the shop including cuts / styles, the 1k and under rack, and also some racks with plus size options. We were given some tips on picking sizes then clips to indicate which dresses we wanted to try and were left to browse with no pressure. Then the fun part - back to the mirror trying on area which has space for two brides, one area on each side for changing in and out of dresses and some seats for friends or family. There's a little pedestal the brides shared when trialing which is nice and the mirrors are handy. Amanda helped my sister in and out of her dress, clipped, spread the dress, suggested veils, and had helpful feedback for us to consider when thinking about alterations. There's also a selection of veils that she helped put on and recommend too! She was so patient and made my sister feel really comfortable for her first time dress shopping, she was very knowledgeable on the catalog they currently carry and was honest about what looked good or bad without pushing to sell anything. A bonus was that Amanda was really sweet how excited she was with us too! Really felt like a nice experience and kept us feeling excited for the upcoming wedding. At checkout, we got recommendations for alterations and also a handy list to use when contacting them of what needs to be done for the dress. We walked out with a nice opaque dress bag so no peeking, and a lovely veil packaged up inside as well. This as our first wedding dress shop stop and ended up not needing to go to any more! Highly recommended. read more

Glamour Closet will always hold a very special place in my heart because it's where I found my wedding dress. Everyone there was absolutely amazing from start to finish. Shopping for a wedding dress is such a special and emotional experience, and because my mom wasn't able to be there with me to help choose my dress, I was honestly a little nervous about what the experience would feel like. The team at Glamour Closet was incredibly warm, patient, and accommodating. Of course, they could never replace having my family there, but they truly helped make the situation easier and made me feel supported throughout the process. They listened to what I wanted, helped me explore different options, and made finding the dress feel exciting and special rather than stressful. Ultimately, they helped make my wedding day and the memory of choosing my dress even more magical. Thank you to the entire team for making such a meaningful experience so wonderful! read more

Walked in here intending just to have a look. Two and a half hours later, I bought my wedding dress! It was a huge hit at the wedding. They were able to recommend a seamstress who did a great job. Just know- altering your wedding dress is likely to add another $1,000 on top!! read more

Glamour Closet - My Glamour Closet find - Bridal Near Me - Los Angeles, California

Sophia was so wonderful, very knowledgeable and was able to answer everyone's questions. We also never felt pressured even when we left for a different appointment. eventually we came back to say yes to the dress and they made us feel so special!! Highly recommend! read more

I said yes to the dress at Glamour Closet LA! After no joke going to about 7 different 'traditional' dress boutique stores, I decided for my sanity, I needed a dress that I could take home immediately. No reservations and walk-ins only so there may be a wait. They have a wide selection available with varying price points and designers. The dresses are also sorted through sizes too which is helpful. You have a set of pins (I think around 10?) and you add pins to the hangers of dresses you are interested in. Attendants are friendly and attentive to you. I went to Glamour Closet twice, about 2 months apart from one another. The second time, I initially came for just didn't give that spark. I saw a dress on the mannequin that I inquired and voila! It was a new arrival so no one in the store had tried it on yet and looked brand new with original tags still on. I ended up purchasing a Monique Lhuillier from the Spring 2020 Bridal Collection, gown 'Kiss' which retailed for $5,900.00 and it was priced nearly 60% off. Glamour Closet had the best price even from other resellers I could find online. Since the dress was already my size, my alterations were just about length and adding custom sleeves with the extra fabric. I was happy with my purchase at the end of the day! read more

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I got my dress with Debby yesterday and it was perfect. Debby made the appointment. She pulled the dress I ended up picking, she just knew! She and the other two people helping were so helpful, nice, fun, and attentive! I got there at 9:50 and there was no line, I got to try on 8 dresses and they had an amazing selection. Debby made me feel beautiful in every dress she strapped me in so well. I am so glad I ended up going, and am so grateful for Debby! I got a dress that was originally $7500 for $2100, great quality, amazing value! read more

had the best time trying on dresses at glamour closet and will be recommending this place to anyone looking to get a wedding dress in LA! i was recommended this place by a friend, and this was the very first place i went when starting my hunt for a wedding dress. upon arrival, i was greeted by amanda, who is the sweetest sales associate and gave me the best first experience i had when dress shopping. upon arrival, they explained the layout of the store and gave me some clips to flag down the dresses i loved most, and then brought me to back to try on dresses. after trying on a few, amanda had a better idea of my style and pulled some other dresses for me to try. while i ultimately ended up getting my wedding dress elsewhere, my experience with amanda was still my favorite of my wedding dress journey and for that i am so thankful! their wedding dress selection is incredible, and they restock every few weeks! they carry gently used samples at very reasonable prices. i was able to try on dresses from sarah seven, monique lluillier, and more (and they even carry ines di santo!) in addition to wedding dresses, they also have mini's as well! please give this place a shot if wedding shopping in LA! read more

Sofia and Debbie were amazing! The personal attention they showed us was outstanding, we did not receive that kind of treatment at the other establishments we visited. Thank you Sofia for helping my daughter find the perfect dress. I highly recommend you make this store your first stop. read more

Highly recommend!!! Debbie and Sofia were so so wonderful and helped me find my dream dress!! I am so glad I came here. Thank you so much!!!

I had the best experience here! After a pretty subpar experience at Anthropologie I was not sure what to expect but the second we walked in Debbie made me feel so comfortable, confident and excited about the process. You get to walk around and select 8 gowns, they have so many different price ranges. I found beautiful gowns under $1k but most of them are under $1,500. They have a lot of sizes and Debbie walked us through sizing and what styles work for what body shape. She helped me try on the dresses and I ended up loving 3 of them.. oops. She then helped me narrow down my options until I decided on a dress. There was no rush, no time limit. I was there for 2.5 hours. She's been doing this for 17 years and you can tell. She knew exactly what to recommend and also how to get me to figure out the best decision and which gown really made me happiest. I was so happy to land on a designer dress that was beautiful and still part of this seasons collection, with very minimal alterations needed. Debbie honestly was the best and she made this such an incredible experience. If you're trying to find a beautiful dress in an affordable budget come here!! read more

I had a wonderful experience yesterday at glamour closet. Gigi, helped me find all types of dresses and made me feel very comfortable and confident. The dresses were all beautiful and reasonably priced. Overall, amazing experience and amazing staff! They made my first time trying on wedding dresses an absolute joy! read more

Great options and amazing staff! I was 5 months out from the wedding so a little nervous. Happily I found my dress in one trip! They made it special and showed me what it would look like with a veil and bouquet too read more

Glamour Closet - Bride buying wedding gown!!! - Bridal Near Me - Los Angeles, California

Amanda was the best! She was so patient with us and was very knowledgeable. Left with our dream dress !!!

Can walk right in and try on LOADS of dresses Good service but not right for my daughter Wedding dress biz a scam and this place doesn't fall for it Ended buying 2 dresses in Corona Del Mar but this was refreshing after going to Lono in West Hollywood... no inventory and snooty read more

I am not even the bride, but I had to leave a review for this wonderful place. This is a great go to for brides needing your dress ASAP, but it needs to be planned as your last bridal shop because they only sell in store samples. They have a beautiful selection and are available through walk-ins, although they give you a consultant and the attention an appointment would normally require. They allow you to pick up to 8 dresses with no time limit and will also pick some dresses for you once they see your style. Debbie did an AMAZING job helping our bride find her style and what made her look and feel good by picking dresses that we didn't even think of. We walked away with a beautiful dress and at a deep discount thanks to the nature of the store. I feel like Glamour Closet is a hidden gem in the bridal business that allows you to get an amazing dress shopping experience at an amazing price. Thank you! read more

My mom and I came in here on a Wednesday. They helped us almost immediately. They had a great selection of dresses. Debbie helped us and she was so fun to enjoy this experience with! She didn't rush us, and let me stay in my dream dress for a very long time, so that I could get a feel of it. She made everything fun! I left with the dress I had been looking for all along, while also having the best time :) read more

Debbi found my dress on first pull! It was incredible and the most easy experience I've had to date in shopping. Can't recommend them enough

Bridal shop that accepts walk-ins only (reservations can't be made here). Came here with two friends and after a 20 minute wait, we were lucky to be able to shop. There were only two stylists (who were both very lovely) so I would suggest trying to come in early if you want to shop. There is a selection of designer dresses for a deep discount, including Vera Wang, Marchessa, and Lihi Hod. The racks are organized by style type and size. Since the store only stocks samples, what you see is the only size. You get 8 clips to pin on dresses that you'd like to try. For first time shoppers, I'd recommend trying a variety because if you're like my friend, you might fall in love unexpectedly with a style that you didn't think you'd like. They take credit cards and aren't pushy about buying a dress. Overall, a great option for those bargain hunting. read more

I said YES to the dress with Gigi!! She helped me find the most beautiful elegant dress within my budget! Gigi welcomed my family into the store, was prompt, asked me what I liked and disliked about dresses, and brought me more excellent choices. Felt like a true bride!! The store had a lovely selection of dresses for a good value! Definitely recommend this shop and Gigi for your special day!! Thank you, Gigi!! read more

While I didn't end up buying my dress here, it was not for lack of inventory or kindness from the staff. They have SO many dresses. There is not a set schedule of deliveries but you can definitely ask them when they've received new inventory. I'm a bargain shopper so I loved the idea of this "wholesale model" and I think if I had more time to shop for my dress I would've kept coming back to check the new inventory! Staff is incredibly welcoming! They genuinely want to help you find the perfect dress. I found a dress that I thought I liked and instead of them pushing me to buy, they wanted to make sure it could be hemmed for me. They went out of their way to talk to a tailor for me to see if it was possible. Sadly it wasn't, but they didn't have to do that for me! It was incredibly kind and genuine and clearly they care. Would definitely recommend GC. Such a great way to get a deal on a very nice dress! It's tough without appts so I'm not sure how often ppl get turned away since only two brides can look around at a time, but would highly suggest getting there early so you can try some amazing dresses. read more

Glamour Closet - Bridal Near Me - Los Angeles, California

This weekend I went shopping for wedding dresses for my niece. We visited a couple of stores and she did find a few "favorites". A friend of mine recommended Glamour Closet so she agreed that we would check it out. I rarely come into Yelp but I wanted to acknowledge Debbie who helped my niece. It can be overwhelming dealing with a bride plus relatives. My niece loved the store and Debbie was so kind, and extremely knowledgeable compared to the other places we had visited, and she picked out some great dresses for my niece. My niece didn't make a decision that day, but I really wanted to write a review about the quality of the service. read more

Adrian was great! Amazing service,great value and quality . We found a beautiful gown on our first visit! read more

This location holds the most sentimental feelings till this day! My Dad and mom picked my wedding dress and it was my dream come true! I value this shop for all the trust and meaning fitting. We cried we laughed and my wedding dress was beyond perfect. It will forever be the best day of my life. My dress was by Enzoani and it was perfect for me. Fit like a glove. I have a summer wedding it was perfect! Mermaid strapless was key and my parents got to pick the perfect dress for me. I took too long to write this review. #Bridetobride #sayyes #the dress read more

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Debbie was amazing and I found my dress!! There was a great selection and everyone was go nice and helpful

I did end up buying my dress at Glamour Closet but did want to share my experience for anyone else who has a similar experience. Glamour Closet was the fourth place I went to try on wedding dresses after hearing about a couple of friends of friends who found their dress here. I came with my mom and as soon as I walked in shortly after they opened on a Saturday, after driving over an hour to get there. A blonde woman who seemed really frazzled and rude, and told us we'd need to wait a while, which was fine. At first she told my mom that we should just go get coffee and come back later then seemed to change her mind and decide we could look at dresses. She asked me what my street size is and I told her it's a 6-8 in dresses. She moves my purse to the side to look me up and down and said "that's a bridal 12, and just looking at you, I can tell there's no way you'd fit into our bridal 12." she then tells me to just look at one rack of dresses that would fit my apparently enormous frame. I felt shamed, embarrassed, and tempted to just leave right away but we'd come so far and it was my mom's birthday and I knew she was excited to see me try on dresses. I was so surprised because the people I knew who had bought their dresses from there are also about my size and I hadn't heard of them being body shamed. In looking around, there were other girls shopping of my build too, so I was unclear why I was singled out. Thankfully, the woman who actually helped me with trying on dresses was absolutely wonderful! She had experience in design and was so kind and helpful. She actually picked out my dress and made me feel lovely in it. Even so, the other woman kept commenting to her to not pull a size 14 because it'd be too small for me and even with the dress I picked, she kept commenting on how it looked good because of my dark skin. On it's own, maybe fine, but after you've already body shamed me, now commenting on my skin tone wasn't super appreciated. Even though I had my dress, it took me weeks to feel excited about it because I came away from that appointment in literal tears to my fiance. There's a part of me that bought my dress because I didn't want to go through any more appointments of being made to feel so awful about myself, especially since I was coming down to the wire in terms of timing to find my dress. There's no doubt that they have some beautiful dresses at a discounted price, but if the cost is your self esteem, I'm not so sure it's always worth it. read more

say yes to the dress!! i did! i was the bell of the ball! thank you glamour closet!! for your excellent customer service!! insight on fashion & venues product knowledge!! & i didn't have to sale my house to purchase my dress!! very affordable!! read more

Adrienne was absolutely marvelous! The dresses at Glamour Closet were super varied, stunning, and priced excellently. We absolutely loved that ALL the dresses are samples and ready to purchase then and there, which was perfect for our bride whose wedding is in just a couple months. I would recommend this spot with highest regard- a total gem! Wonderful service, selection and value. read more

Glamour Closet - Bridal Near Me - Los Angeles, California

Adriane was super helpful and sweet to work with. I bought the first dress I tried on, and another for the rehearsal dinner. I totally recommend coming here for your first dress shopping experience. You'll find a gorgeous dress for a great price. read more

I walked into Glamour Closet without expectations and left with the wedding dress of my dream. As a sample sale store, they do not take appointments and brides cannot "hold" a dress if they decide to continue shopping elsewhere. So when I fell in love with the first wedding dress I tried on-- a beautiful beaded Lihi Hod gown -- I had to take a risk and leave the dress behind. I attended my other appointments scheduled that same day, but nothing came close to the dress I found at Glamour Closet. The customer service at Glamour Closet was fantastic. I purchased my dress at the height of the pandemic, but they remained extremely professional and warm. They weren't pushy and made me and my two guests feel comfortable. I wish I remember the name of the consultant who assisted me as she was so sweet and easy to work with. As other reviews noted, many of the dresses do have imperfections, but to be expected since they are sample gowns. Luckily, my dress was in good condition and required no alterations other than bustling. I did have it cleaned before my wedding. Definitely recommend stopping by Glamour Closet, especially if you have other wedding dress appointments nearby. Who knows, you might find the dress of your dream at a discounted price. read more

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The team at Glamour Closet is one of the nicest groups of people! Debbie is truly amazing! She is so kind and doesn't push any dresses and knows the kinds of styles you're looking for when you explain it. The selection is always changing so you can go back and check often if you have time ahead of your wedding for dresses for all of your wedding events! Overall, Debbie made my experience here one of the best! We had such a blast working together to find a dress and I'm truly grateful for her! If you have the chance to stop by and spend time with Debbie, your wedding journey will be infinitely more rewarding with her knowledge and care! read more

I want to give a HUGE thank you to Deb and Grace! Their expertise and knowledge of the designer dresses, fit and style at Glamour Closet supported me to find my wedding dress after searching many other places. the Quality and care in the process brought tears to my eyes when I found the gown my fiance will see when I walk down the aisle. If you want top notch service and reasonable prices for your most special day - visit the Closet!!! read more

Be warned: they advertise no appointment needed and scold you if you come in in the late afternoon w/o one. What was supposed to be a wonderful first bridal appointment with my mom left me in tears with 0 dresses tried on. The younger associate was accommodating and tried to help us examine their selection w/o trying on, while the older blonde woman working barked at her and us that we could not try on dresses, as they had to help one customer and could go longer help because of this (the math is not mathing here, and they said they have 2 store associates to help 2 people at once but still couldn't assist me?). When we brought up to the older employee that their website advertised walk in appointments, she attempted to scold us on the importance of reading through website details. She could have easily been kind, said that she had to help the current client, let us look at dresses and then try on just 1 or 2 once the current client was completed. They also made no attempts to book us for another time and decided to talk poorly about us to the current customers reguarding our afternoon appointment time, telling them but not us that afternoon appointments should be avoided. Unfortunately it was not a great first dress experience and I would not recommend read more

Come with an open-mind and a lil luck, as only purchase if you are more than 100% sure. All sales are final. Adrienne was our sales stylist. She is verse with designers for many years outside of the bridal industry. Absolutely lovely all-around My daughter and I had a successful day, as Adrienne added a few more dresses to the 6 choices. Success with a THE dress that had details and fit that Adrienne chose. *First-come served, no appts *90-min visit from the time the bride tries on dresses *Metered parking *A list of suggested seamstresses and tailors is given read more

Glamour Closet and Grace were an absolute life saver! I came in exactly one week before my wedding after the tailor for my original wedding dress had made awful alterations that simply couldn't be fixed in time. I walked into Glamour Closet and Grace was immediately understanding and helpful, and made me feel at ease for my last-minute decision to stop by the store. With Grace's help, I ended up finding a dress I loved and she got me in touch with a tailor who was able to see me that same day who provided amazing, professional alterations in time. Thanks to Glamour Closet I found an gorgeous dress and a great tailor one week before my wedding! read more

Never judge a dress on the rack! My friend said yes to the dress here and we honestly didn't think that would happen at all. There's a huge variety of styles and prices they have, but everything is one of a kind, so the options felt slim as we were browsing through. Like we literally started picking dresses not based on looks but based on what sizes were available. A lot of the dresses were out of her comfort zone on the rack, but as soon as she tried it on, they were almost all maybes! I also appreciated that the sales here weren't pushy at all, really prioritized guiding the bride to be feel comfortable with the dress. They don't take appointments, and they don't hold any dresses so if you find something you really like, really consider unless that's a risk you're willing to take! Parking is not too bad, metered street parking, no drinks allowed inside and masks on at all times! read more

I've had several married friends tell me to check out Glamour Closet and so I came here on a Saturday afternoon around 11:30am with 3 bridesmaids and it was basically empty! There was one bride purchasing her dress, but other than that, we had the whole store to ourselves for the entire hour we were there. Candice greeted us and explained how it works - there are several packed racks of gowns arranged by silhouette and they give you a bag of colored clothespins to pin on the dresses that you want to try on. My bridesmaids and I were pretty distracted just chatting and wandering around the racks, that we didn't end up picking out any dresses! But after I told Candice what I was looking for, she pulled two Jenny Yoo dresses from the back and a couple more from the racks for me to try. Overall, I think we were really lucky to be at GC when it wasn't crowded, because it was much less stressful. They do have a pretty big selection with lots of options in each silhouette and different price points as well. Dresses are discounted, but they carry a range of designers, that even with a discount, some dresses were still $4K! My favorite dress from GC was a Jenny Yoo that I tried on, but since you have to buy the dress off the rack, the amount of alterations it would've have needed would've put me way over budget (hemming, shortening straps, taking in waist, removing and re-applying applique, etc.) I didn't love the dress enough for all those alterations, lol. BRIDES - DON'T GET PRESSURED INTO BUYING!! I definitely felt like Candice was being quite pushy and was trying to get me to buy the Jenny Yoo dress. She left me clipped into the dress while she put the other dresses back, even though I told her I was ready to get changed and leave. (I got my bridesmaid to unclip me so I could change, lol) She also kept saying that it was my dress, it fit me so perfectly, it might be gone if I didn't buy it now and that I would barely need any alterations (yea, right lady) etc., etc. I dislike sales pressure of any kind, especially when it comes to such an important item!. So I stuck to my guns, and we left the store to go have some lunch. It's because of the sales pressure tactics that I'm docking a star. I understand why they do it, but I feel like my experience at every other bridal salon has been very different with little to no pressure. Fitting rooms are spacious, there are chairs for your entourage and a large mirror with one pedestal to stand on. Street parking was relatively easy to find. I think it's definitely worth checking out, but just be aware of possible sales pressure tactics! read more

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This is a nice place with a good selection of dresses in the $800- $2,000 range. Staff is helpful. After you buy a dress they will give you a list of their preferred alterations places. Don't wast your time. I called them all and they will charge you about $1,000. The cost of a whole new dress. Go to Encinos Tailors Bridal & Tuxedo in Encino. They did mine for $450 and did a fantastic job. I just wanted to share so the next person doesn't have to go on the wild goose chase of getting a decent quote like I did. read more

This place is a true gem! After visiting a few salons around town, I found my dream dress here, and I couldn't be happier with the dress and the warm, welcoming experience. The selection of dresses is incredible - if there's a dress style you found online or at one of the salons in town that you like, there is a VERY high chance they have something similar here - at a much lower cost. But the real standout here are the stylists. They know their inventory so well, and are masters at pulling options that work well for every possible taste. The vibe of this place is so warm and welcoming. You really get the feeling that the stylists are excited to help you find the best dress, whether it's from their shop or not. I so appreciated that they were not pushy at all. What they recommend you do is to go to some bridal shops and salons first and try on some dresses. Get a sense of the style and shape you want. Then come into the Glamour closet, show their incredibly experienced stylists the photos of the dress style(s) you like, and then watch them fly into action, filling your dressing room with options that fit that style - plus a few wild cards just for fun. Or, if you already know what you are looking for, you can go straight in and browse. All of the dresses here are samples directly from the designer. So they haven't ever been worn to a wedding or by another bride. They are mostly used for photo shoots, etc. So they are in great condition - and you are getting them at a much lower sample price. Do come prepared to buy a dress if you fall in love with it. The shop can't hold the samples after you leave. However, they will make notes about any dresses you love, and if you decide you want it later, you can call, ask if the dress is still there, and even buy it over the phone if you can't make it back to try on again asap. The stylists are also super knowledgable about tailoring, since that's a big part of the shop model. You buy whatever the sample size they have is and have it tailored. They talked me through what the tailoring options would be for each of my top choices, even making some great creative suggestions for more stylistic alterations. They'll be honest with you about whether the sample size you are getting will work for you (and your body type and size). I also really appreciated how much these ladies know about wedding dresses! They see it all and they know the trends, the ins and outs of different designers, etc. They also had some great practical advice to take into consideration when it comes to your venue location. I'm pretty sure their advice saved me from making a dress choice that would have been beautiful, but not a good fit for my outdoor venue. They do only take two brides at a time, and it's walk-in only. I was able to pop by in the middle of the day during the week and I didn't have to wait at all either time I went. My guess is it might be busier on the weekends, but if that's the case, they take your number and text you when it's your turn. There are multiple coffee shops nearby to chill at (and a West Elm to browse around) to kill time if there is a wait on a busy day. Honestly, I recommend all brides check this place out once you have a sense of the style you want. Even if you aren't on a budget. I was about to buy a dress that was a fair bit more money and found one in a similar style that I liked even better, at a much lower price point. Once I have some photos to share, I'll update this review with pics! read more

I got my dress here in Jan 2019. The ladies who worked there were all helpful and patient as I tried on dresses. There is great selection of gowns at reduced prices. I was told that they disclosed all the issues with the dress at purchase. The straps were dirty and there was a tear in the fabric. I was told it was a "simple fix" but when I sent a picture to the recommended tailor I was quoted $200+ to fix it. I ended up getting connected to a friend who was able to fix it and not charge me as much. When I reached out to the store, they were responsive. The straps did not come clean, and the bodice of the dress had stains. I unfortunately had to wear it with stains. The day I purchased my dress I had two options--a re-sale dress website (in new condition and cheaper) or Glamour Closet. I wanted to support Glamour Closet because my experience shopping was great. The dress ended up being a major stress for me. If you buy from Glamour Closet, I recommend very thoroughly examining the dress before making your purchase. And do not feel pressured that your dream dress may not be on the rack next time you visit the store. read more

Glamour Closet - Multiple tears - Bridal Near Me - Los Angeles, California

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YES, we found the dress for my daughter a few months ago, and YES, we had an AMAZING experience here at Glamour closet, which is why I have recommended them to my friends, however, my review is not about finding the dress but rather something that occurred much later. I have thought a lot about this review and if I should even post it, because I do not want to send the wrong message regarding the stores refund policy. The day we were at Glamour Closet and found THE dress, Rachel, the manager at the time put a Carolina Herrera Veil on my daughter. It was such a special moment to see her as a bride, that no-one at the moment realized that the veil should not have been sold. We talked about it becoming a family Heirloom since Carolina Herrera no longer makes wedding attire, and I was overjoyed at the idea. Fast forward a few months, and we go see the BEST wedding alteration specialist: Anita , AKA: Fairy Godmother, who made us call Glamour closet immediately because she believed it had to have been sold to us in error. Debbie, who had been there the day we bought the dress, immediately acted on it! They called everyone of their stores looking for another Carolina Herrera Veil for us and I was just so sad and mortified that this could potentially be a HUGE expensive mistake. Debbie sent me pictures of the closest match she had and was very honest that because it was a true Ivory, it would not go with the dress, however, she held it for a few days in the event we wanted it. My husband drove over there late Saturday knowing it is a busy day for them and we did not want to take time from any bride or sale the store could make, and with so much heartache left the Veil behind for a full credit. The store has a very strict policy, "All sales are final" "There are NO refunds or Exchanges" and IF I thought for one second it was just an oversight on our part, I would have had to accept it. The sale of the Veil was clearly an error, a complete oversight by EVERYONE involved and Glamour Closet recognized this and handled this situation with grace and Professionalism! Debbie has been beyond AMAZING!!!!!!! She went as far as to give me her personal cell # to make sure we could communicate effectively during this process, and even texted me back after hours! Glamour Closet is not your normal wedding dress store that can order what you like, If you like a dress, you buy it right there and then! Because they are considered a sample dress, many may have minor scuffs or damage that will need to be repaired, so it is important to look over the dress to make sure you are ok with it. I highly recommend Glamour closet to all brides as your final last look! You may not find the one for you there, but at least you will leave knowing the one you last saw you were 90% sure about.... now THAT was the one for you! Good luck to all brides looking for their dress, and give Glamour Closet a chance, Beautiful dresses, great service and amazing staff! Thank you Debbie! read more