We did a day trip to Cotsowlds today. For dinner we decided we would try this pub as we read about it in Travel Conda Nest. We tried calling the place to find out the opening time for dinner but there was no answer so we searched Google.. It clearly indicated 'Saturday hours 11:00am-3:00pm, 5:30pm-11:00pm' so we got there around 6:20pm. The door was shut but we could see a waiter and waitress standing around inside. As it was a very cold evening and did not understand why the door was shut when it should have been open for dinner, we knocked on the door but the staff completely ignored us just chatting to each other even though they saw us in cold waiting for their response. We had to knock on their windows several times before the waitress managed to shout 'we open at 6:30pm' and carried on chatting to the other staff. That was 5mins away. We were surprised by theIr unfriendly attitude, they could have opened the door and talk to us or let us in to wait inside for 5mins knowing it was a very cold evening. We decided this wasn't the restaurant we wanted to have our dinner in. We would not go back there. It's not always just about the atmosphere or food, if the service is that unfriendly it ruins your whole experience of the place. In this case, we felt that even before we were allowed to put our foot inside of the place. read more