I have been with Tower Generator Service for 17 years and I've had nothing but outstanding service…read morewith them and I'm still getting outstanding service from them. If I have a problem, they're there to fix it.

Very poor installation and service. They had to come out multiple times to dig the trench to the…read moregas lines because they didn't send qualified staff. Electrician they contracted with wound up messing up our houses electrical system (power was flickering on and off after they left). Messed up my $1400 worth of rebates with Kohler, promised to rectify and ghosted me. Owner refused to pitch in half of rebate from Kohler (per Kohler's proposal to rectify), so I was screwed out of a $700 extended warranty, and $700 cash back. Also has to call multiple times over the installation to get this completed (i.e: no shows, and lack of coordination with propane company). Their "fixing the lawn" after installation was basically sending a low-level person, who showed up, threw grass seed over the non-raked lawn (yes they didn't even pick up the rocks), and left within 15 mins (See photos)

Brian the owner and Ryan one of the service technicians were GREAT to work with. Upfront pricing,…read morequick and easy scheduling. The work was done quickly and left the place better that when they got there. Will definitely use them again. Highly recommend to others needing electrical work done.

I had new recessed lights installed throughout my cottage by Brian at Markel Electric. He did a…read moregreat job and was very professional and personable! Highly recommended!!

I am so appreciative of JS Electrical. From requesting a quote to actual execution I am impressed…read moreand fully recommend. I had 5 ceiling fans and a dining room light fixture installed. The office team was flexible, the on-site team was prompt, efficient, clean, and meticulous. Actual work came in lower than quote. I absolutely recommend and will use again when I need an electrician!

We had the company generator tech (Aaron) do a yearly maintenance checkup today. He was very…read morethorough, polite, and informative about the service he was doing. He also has information on any servicing plans if you need them. He arrived within the time frame we were given. Very happy with the office manager also when we called to sign up for maintenance plans. She was polite and well-informed. We received any info requested promptly.

Although Cannondale Generators is less than 5 minutes away from us, we decided to go with A&J as…read moreCannondale was impossible to reach - even to get a quote. We called about 5 times requesting to speak to someone and Cannondale just sent us a contract in the mail without ever returning our call. During the crazy storm in August of 2020, many people in our town couldn't reach Cannondale to fix their generators. We decided on A&J because of how communicative they were - they worked around the clock during that storm to help their customers. Since then, we've had nothing but positive experiences with A&J. Our generator is getting up there in age, so we had to have several service calls this year. We were able to immediately reach someone via phone and email. Each time they sent someone over quickly. One time, our generator stopped working overnight during a power outage. We called them at 5am and they had someone at our house by 7am. Soon after, they were able to replace the part and give our generator a bit more time as we navigate the process of obtaining a new generator. A&J educated us on the the changes in regulations, walked us through the many options out there, and helped us find a new spot for the generator without ruining the look of our property. They're taking care of all of the details, so the complex process is made completely effortless for us. Thus far, we're very happy with A&J.

Very happy to have found A&J generator. After speaking to a number of companies, A&J sounded like a…read morefit. A family outfit, Anthony, founders son, analyzed the Issue. Followed up quickly and fixed the generator in a very professional and timely manner AND at a very fair price! I'll recommend A&J to anyone!

Called and came back to fix the switch. It works perfectly now! Will use them again. Also installed…read more2 fixtures that work and look beautiful.

They came and installed two fixtures and were incredibly timely and terrific! Couldn't have done a…read morebetter job and were friendly as well. Highly recommend!

Doug & Mark just did a service upgrade at my home in Bristol, CT. Very professional tandem! Doug…read moreexplained everything very well and made sure to minimize any lack of electricity to our house during this process. I highly recommend OnTheGrid Electric for any of your electrical needs in your home. Dave

From the owner: We are an electrical contracting company providing service to residential homeowners, apartment…read moreowners, developers, builders, building superintendents or general managers. Whether your project is large or small, building an addition, new construction, or you just need to upgrade your existing wiring or devices we can help you accomplish your electrical goals. Commercial or Industrial businesses will benefit from the extensive experience of OnTheGrid's hi-tech troubleshooting capability to get your system back up and working fast. Contact us for service and maintenance contracts.

My generator was serviced today. The tech who provided the service was very knowledgeable and…read moreshowed me several things on the generator I needed to know about. In that process, I got bit by bees that had formed a nest inside one of the fuel tank covers. I am allergic! R.J., your Tech cautioned me to take care of the bites and also offered to drive me to the hospital if needed. He stayed with me until we were both sure I was going to be alright. I am very grateful for his expertise with my generator and for the care and consideration he gave to me. Can't thank him enough! Pat Bailey, Newtown, CT Grateful Customer

Tried to get them to come test and service our generator. We are new to Wilton. Just wanted to…read morespeak to someone who made us feel at least welcome as a new client. We were met with a feeling that we are bothering them and they are too busy for us. When you are busy, you treat people like this, but when you aren't, they aren't there for you to treat that way. This is a culture thing, you need to build a good culture in the business for clients to be treated with respect. ***Owner responds below defending themselves. "Seems like most of your reviews are negative?" Have you seen your own company reviews? Get off of your soapbox, and we will find another company. Maybe pick up the phone and speak to clients rather than respond this way to online reviews.