Although Cannondale Generators is less than 5 minutes away from us, we decided to go with A&J as Cannondale was impossible to reach - even to get a quote. We called about 5 times requesting to speak to someone and Cannondale just sent us a contract in the mail without ever returning our call. During the crazy storm in August of 2020, many people in our town couldn't reach Cannondale to fix their generators. We decided on A&J because of how communicative they were - they worked around the clock during that storm to help their customers. Since then, we've had nothing but positive experiences with A&J. Our generator is getting up there in age, so we had to have several service calls this year. We were able to immediately reach someone via phone and email. Each time they sent someone over quickly. One time, our generator stopped working overnight during a power outage. We called them at 5am and they had someone at our house by 7am. Soon after, they were able to replace the part and give our generator a bit more time as we navigate the process of obtaining a new generator. A&J educated us on the the changes in regulations, walked us through the many options out there, and helped us find a new spot for the generator without ruining the look of our property. They're taking care of all of the details, so the complex process is made completely effortless for us. Thus far, we're very happy with A&J. read more