Kalia is a lovely person & appears to be very skilled. In fact - my review is for an experience…read morefrom February (nearly 7 months ago) because I wanted to make sure I gave an informed, well balanced review - so here goes: The location - The location is inside a salon on Roswell Street - very small salon & very tiny parking lot - almost obliterated by what appears to be a used car lot (unsure) - so its easy to miss. The salon is an open air salon - which means there are no walls / door to block your service area and you can hear and smell everything going on while you are getting your lashes done - but 1) there was only one customer being serviced during my visit - and though they were loud and chatty the entire time - it wasn't super obnoxious and 2) Kalia's service area is in the salon rear, so you do have a sense of privacy. No stars deducted for this The customer service (during) - A little background on me - with my family commitments and workload - I really have let things slide when it comes to my personal appearance, let alone pampering myself and getting dolled up for the SO. For that reason - I decided to pull out all the stops for Valentines Day. That meant - a trip to the stylist for a cut and color, a visit to the nail salon, wax salon, you name it. I had never had lashes applied before (professionally or the inexpensive at home strips or individuals) and was worried about looking 'overdone.' So in that vein - I was very worried before our meeting - because we never actually had the chance to speak via phone so that I could discuss my desired look. She works A LOT & tends to be reachable via text only. So my questions / appointment scheduling were all done via text. Once I arrived - I had a great experience during the visit. After blocking out the semi-loud conversation between the stylist and her 1 customer (up front) - I found Kalia to be warm, funny and down to earth. She appears to be beautiful person (both inside and out). She was EXTREMELY thorough and presented me with photos and policies before we began. I wasn't crazy about my brow tinting - but that's more of personal preference thing. I loved the look of my lashes though. They gave me the exact look I'd hoped for - natural looking but still voluminous. 5 star experience The customer service (after) - Here's where it gets hairy. I lost a good bit of lashes that first night and I work nights - so this was before a shower or sleep - and I texted her (with pics) to inform her. She said losing some lashes the first night was normal. Let me be clear - she did indicate at this point that I could come back in that next day - that evening - but I couldn't because I was going out of town at noon to take care of something for my elderly parent - under no circumstances could I reschedule. And because of the holiday (Valentine's Day) she was not available to have me back in that morning or any other time during her customer satisfaction window. Over the next 48 - 72 hours (2 - 3 days) the lashes on the left side of my left eye fell out an alarming rate. I kept Kalia informed & I exchanged SEVERAL dozen text messages and pictures (posted here) after that. And she was respectful during these exchanges - but stood by her position that A) her lashes and glue were not the issue - and B) that 'lashes were not for everyone' and C) that her policy (which I signed) indicated that I had to come back in within a certain window of time to get my lashes filled in if I experienced problems (even though BOTH of our schedules - my going out of town / her heavy booking due to Valentine's Day - made this impossible.) But here's why I decided to write a review. Since my experience with Lashout! - I've had my lashes done again. Won't mention the salon name here - for fear that it might seem as though my review was written to garner business - and pull business away from Lashout! During the first week of July (for upcoming bday), I had my lashes done again at a different salon (second time ever in life) and after that service - even though around the second week - I had pretty much abandoned all the aftercare instructions - my lashes were still full & glorious. I washed my face, rubbed my eyes, you name it (because I was birthday was over and wasn't worried about looking cute - lol) and these lashes stayed on. My lashes still looked pretty good even at the 4 week mark and my final final lashes hung on until around the 6 week mark (though they looked pretty crazy at that point - I was afraid to pluck the final few stragglers). Wrapping up - I know - I will probably get a snippy, snarky, condescending (I'm high maintenance - or you can't please everybody, etc), response from Kalia - and my review will probably get flagged by the formidable LashOut! fan club - but I felt compelled to post this review now that I've had the opportunity to get my lashes done elsewhere. On yelp, 2 stars means "Meh. I've experienced better." And now I have.

I HAVE never had someone cancel an appointment on me TWICE! The first time she cancelled the DAY of…read moredue to family emergency. I understand stuff comes up so I rescheduled. Then she cancelled the night before my "makeup" appointment.....the day before my vacation! Didn't offer a discount or nothing. Put me in a bind......I COULD HAVE FOUND SOMEONE ELSE! If you book with her just know your appointment will PROBABLY GET CANCELLED. WISH I COULD GIVE NO STARS!!!!!!!

Deidra is great! She really does an excellent job and will never make you feel bad about…read moreaccidentally waiting too long for a fill (but try not to wait too long). Her fees are fair which is appreciated.

Deidra is truly the best! After moving from NJ, I tried multiple lash salons and none of them came…read moreclose. Thank God I found her. She really knows her craft--100%. She pays attention to every detail, is honest about what style will look best for you, and her salon is clean, cozy, and beautifully set up. Highly recommend!

Love this studio- the front staff is always friendly and facility clean and bright…read more My stylist is Alisha Safford and she is AMAZING! I had tried at least 4-5 others and her works is just simply the best. My lashes stay on longer when she does it, they always look great and mainly- they make ME feel good without having to put on as much make up. I get the classic and EVERYONE compliments me that they love my lashes- what mascara as I using?!?! They don't know that my lashes were professionally done and when I tell them, they had no idea lash extensions could be made to look so natural!

My second and last time coming here. I came in with the impression that the last lash tech that did…read moremy lashes was still going to do my lashes. Nope. Someone new. Wasn't informed anything. I was ok with someone new. Last service was going well. At the end when she went to remove the tape and gel pads she ripped it off and pulled my bottom lashes in the process making BOTH of my eyes water. I didn't like that and my lashes were basic. Nothing special. The last lash tech did a better job. I get to the front to schedule my next appointment. The assistant manager asked me how was the service. I told her what happened and I didn't like the last tech and I do not want to use her again. She said she would make a note on my account for the future. Randomly I get notified that another $10 was charged on my card. When I asked why she said it's a master stylist fee. And I said I wasn't aware that the person I was using was a master stylist. She said all of our techs are. So I said you should have mentioned that to me 2 weeks ago when I was here signing up for the membership. She just had a smug look on her face and asked about scheduling my next appointment. I told her I would book online when I wanted to come back. I walked out and sat in the car and decided I wanted to speak to someone higher up. When I went inside and asked her she said well I'm the assistant manager. I said you are the assistant you don't apologize for my experience nor disclose information. She said I told you about the master stylist fee last time and hug paid for it. I said I paid a full lump sum that included a tip and I didn't pay attention to a master stylist fee nor did I receive a receipt to see that. I told her I didn't want to come back at all and I wanted the other portion of my membership refunded and I wasn't coming back. She did refund it. But be aware. Shade stuff here. I will NEVER come back

This is my first 5 star yelp review of any business…read more I go the Lady Volume done yesterday by Amelia. She did a wonderful job ! I booked for a Lady Classic but looking at other reviews I was nervous that the impact would be too slight so we switched it up. I'm pretty new to the lash life so I put my trust in her to frame it around my eyes the way she thought was best (cat eye) & I love the result. I booked this appointment last minute and this was the only time slot & service option they had available however I really am happy with the result. Overall the customer service was outstanding, quality of work and time management (30 min) on point . Amelia also taught me more about lash placement so now I am able to be more specific when getting them done . 10/10 highly recommend ! P.s that picture is funny, lol I was trying to get a good view of the curl.

I have been going here for 2 years and the quality has been fantastic until my recent visit where I…read morehad an eyelid infection and they were falling off just a couple of days after. Not sure what happened but it was a new technician who worked on my lashes. If I ever come back, I would have to remember to always book Zakiya instead. Because of this, I am looking to see what other lash extensions providers are in the area.

Angel is my go to lash tech. Moving from California to Georgia was a very big change. Angel has…read moremade it that much better with her fantastic work. She doesn't disappoint!

Excellent lash extensions! Professional salon vibe! Book with Amber. She is the BEST! Thorough,…read morecompetent and detailed; your lashes will look amazing!

I usually go to the Johns Creek location and they are amazing. However I just moved so the marietta…read morelocation is closer. They never sent me an email or a text to confirm my appointment until 1 hour and 30 minutes before my appointment (which I didn't get the texts) and then when I didn't respond immediately they cancelled my appointment and instantly filled it with another client. The woman on the phone was also no help. Luckily the Roswell location is helping me so if you go to a deka lash don't make it the Marietta location.

I wanted to give lash extensions a try, so I came here. I got them done - they fell off in three…read moredays. I called and left explained that I followed all instructions and they were able to fit me in - they told me I was only able to get them done with the original person who did them, but she was not available. I went to get them redone and they lasted a bit better BUT now I have no natural lashes. They barely provide any information on how to take care of them and just give you a mini brush to brush them out. They don't even give an eyelash wash and expect you to pay $20 plus for the wash. never again. don't get me wrong, the woman who did my lashes the first time was super nice but I just don't think it is worth spending your money here.

Kristen is very professional and her work is amazing! My lashes always last 3 weeks due the lash…read morebath with my fills!

Kristen did an amazing job on my lashes and brows I got a wet mascara look and a natural brow…read morelamination and tint.

Had my first session with Hailey last night and couldn't be happier. She's so sweet and had a…read moregentle touch. My eyes usually cry throughout the process, but not with her. Highly recommend her for eyelashes.

Hailey is amazing! She has a clean salon and great prices. Hailey always gets me in when I need an…read moreappointment and my lashes always look fantastic!

So I've been going to Patricia 2 years and I have not found anyone as wonderful as she is to her…read moreclients. Anytime I have a bad interaction or service I never go back to the place because they don't deserve that hard earned money you make. Well stop looking and just stay with the person Patricia she is awesome and very very very patient with her clients.

As a eyelash extension newbie, I was warned that having flirty lashes that make my eyes pop with no…read moreeffort would instantly become addictive. Well, all my girlfriends were right! They're pretty amazing! The owner, Trish, made the entire experience comfortable. She has a very private setting, easy demeanor, & meticulous craftsmanship. She recently moved across the street from her old location but there's plenty of parking available. Online scheduling is a major plus! I highly recommend Glamour Eyez!

Y'all please help me find my girl! They closed suddenly with no forwarding address or number !!! I…read morefeel bad for not remembering her name but her and Tan were the only ones in there and she was there every single day. Y'all help me out cause I need to find her !!!!

Such a great nail place. They can do anything. My nails last longer from this salon because the…read moretake time and do them correctly! It's clean and relaxing!