Buyer Beware!
If you order from here, you risk being treated like trash.
I ordered a delivery order on Wedensday, and I waited an hour and a half from my order time to get the RUDEST call ever from their delivery driver. At this point, he informed me he WOULD NOT deliver out to my area and that no one should have in the past. I must either come into the restaurant to pick up my order (after it had been sitting in their vehicle for an hour), and that I couldn't place orders anymore if I didn't. Shocked by this absolute melarky. I told them I couldn't come out to which he says: "Great!" and hangs up on me.
At this point, I called their store and explained my situation. I asked for a manager, but the woman I spoke with assured me that I would have a 20 dollar credit on file for my troubles and that I would have it available just by calling in.
I called in today, and placed my order. They confirmed the 20 dollar credit, and gave me my updated total. I drove to the location, got into the store, and was immediately berated by the same "Delivery Driver" that I had spoken with. I calmy explained the situation to which the driver continued to raise his voice and argue as if I made the whole story up. At which point, one of the other men with him said: "If you pay 10, your order is good." I would have been okay with that, but then the delivery driver said: "We don't want your business here." I was shocked, truly. Badly. I have never been told something so ridiculous. Please, explain to me, how one of your delivery drivers can be the sole instigator of a situation and can lower your standards as a company significantly. Sad.
I will be posting this review everywhere, please go to Zhong Hua, at least you know you will be treated with some respect instead of an idiot ruining your day due to his own hard headed retaliations. Take some responsibility man.
Will not be returning based on principle alone. Actually, I would. But only if they could confirm that this idiot is no longer under their employ. White hair, taller, lankier guy. Beware of his bipolar tendencies. If I could give 0 stars, I would. read more