Behavior Frontiers is a for-profit company, with a multi-million dollar revenue, that provides different low-quality ABA services. Consequently, your experience will be influenced by the amount of hours that you require ABA. In any case, whether your experience is good or bad, you will be nothing more than a number in a company where your child's therapy and progress takes a backseat to profit. They will cut you off if you choose to reduce your ABA hours, or cancel a few days out of the month, regardless if the reason is a health emergency or family hardship. They provided home ABA therapy for my two children for roughly 6-7 months, and I was enthusiastic about getting my children the help, only to be blindsided by their dishonest business practices. The way they treated their employees was the first obvious red flag. You will witness unfair treatment of therapist and labor law violations. When you begin interacting with employees who do not provide therapy, it becomes apparent that they are indifferent to anything that does not increase their profit. In retrospect, this profit-focused ideology permeates every aspect of their services. Their scheduler, Alejandra, will call and ask for your availability, then carelessly distribute your hours without any consideration to practicality. She will not send you a finalized copy before starting your first therapy, she will not tell you when a random replacement is coming or when therapists cancel, and she will stop replying when you ask to change the schedule to make it more manageable. She doesn't care if the child has other therapy to attend, she does not consider that the child has to travel to and from school, all she cares about is promoting the company's profits by scheduling as many hours as possible. Our assigned case manager, Brandi W., forcefully tried to attend art classes, home classes, and any other leisure activity in an attempt to claim more hours. When you communicate your concern regarding the schedule to your case managers, Brandi and Michelle, or upper management, Helen, they will do absolutely nothing about it. They will play games with your schedule and therapists, including sending new hires to be trained in your home, then claim it is out of their control. Case managers love to make unannounced visits in complete disregard to your privacy and time. They will continue to do this even if you ask them to schedule visits with you. Overall, the services they provided were a terrible experience, except for 2 or 3 good therapists who kept us enrolled. When we reduced our hours because it was overwhelming, and it felt like we had no time, they began telling us they were going to terminate us. Our case manager, Brandi, then decided to ditch our case after an attempt to terminate us. Next time, don't let the door hit you on the way out. The new case manager, Michelle, was promised to be better by Helen, but these managers seem to be produced in a facsimile by Behavior Frontiers. She did the exact same things Brandi would do, such as surprise visits with no purpose, and nothing changed. The straw that broke the camel's back was when our children caught a virus that was passed on by our very own case manager, Michelle, who came into our home, unannounced and visibly sick, for several days, until she spread it to our children, and we were forced to cancel a few days. It was evident that we were no longer of value to them after we reduced our hours. STAY FAR AWAY! read more