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    Been Facial Plastics

    3.3 (9 reviews)
    Closed • Closed

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    Concierge Aesthetics and Plastic Surgery - Before and after a hydro facial

    Concierge Aesthetics and Plastic Surgery

    3.9(7 reviews)
    2.1 mi
    •$$$$

    Huge thank you to Dr. Martin and her team at Concierge! I'm loving my results and have had an…read moreamazing experience! The staff is all phenomenal, and I appreciate how patient and professional Dr. Martin has been. I was looking for a board certified plastic surgeon I could trust and who did amazing work and she fit the bill! If you are in the suburbs of Chicago and looking for any type of plastic surgery... I highly recommend Concierge! I also did my first hydro facial with Bridget last week and was amazed at the results! Next up is Botox with Patrick!

    Please stay away from this place. I was left with a permanent scar that covers the majority of my…read morechin. I want to make sure this gets posted so others don't have the unfortunate experience that I had with Concierge Aesthetics in Geneva, IL. I saw Lynn for "Coolsculpting" in my chin area. This was to be done throughout 2 treatments. Treatment 1 was relatively uneventful and performed by Lynn. The device fell off a few times most likely due to inadequate adhesion to the surface of my skin. There were also a few thermal events that can occur when the machine detects a temperature change on the skin. Lynn said to come back in a few days to retreat to this area. Little did I know that cool-sculpting should only be performed on the same area no more than once every 30 days, not 2 times in 5 days. Treatment 2 was the same except this time there was tremendous pain and pressure during the treatment and after. Lynn assured me as did the office manager that this pain was subside later on and go away. The pain did stop, but the damage was done. I was left with a permanent scar across the lower jawline that was in the shape of the device! When I showed the staff including the MD and the COO Laura they were dismissive, rude, and condescending. They tried to diminish the pain I was in and make me look foolish. I tried reaching out to management including the Chief Operating Officer, Laura but my emails and calls were ignored. I was refunded but want to warn everybody about my experience, It has been more than 6 months and the scar keeps getting darker with time. Please don't make the same mistake I did. I was severely injured and I want to prevent this from happening to someone else. Don't ever get cool-sculpting, and don't ever go to Concierge!

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    Concierge Aesthetics and Plastic Surgery - Cool-sculpting Screen

    Cool-sculpting Screen

    Concierge Aesthetics and Plastic Surgery - Before and after plastic surgery to have loose skin removed

    Before and after plastic surgery to have loose skin removed

    Concierge Aesthetics and Plastic Surgery - Six weeks post op plastic surgery

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    Six weeks post op plastic surgery

    Sharon L Horton, MD - Advanced Dermatology and Mohs Surgery - Lobby

    Sharon L Horton, MD - Advanced Dermatology and Mohs Surgery

    3.3(27 reviews)
    3.7 mi

    I cannot say enough good things about this dermatology office and the kindness they showed me while…read moreI was trying to find help for my mom. My mom needs Mohs surgery and unfortunately does not have insurance, so I had been calling around to different offices trying to find somewhere that could help us. Although this office was not able to perform the procedure for her situation, they went above and beyond by providing me with helpful resources. In a situation that was stressful and overwhelming, it meant so much to have someone take the time to actually listen and point me in the right direction. They could have simply told me they couldn't help, but instead they genuinely tried to help us find a solution. That level of compassion and willingness to help says a lot about an office and the people who work there. I am extremely grateful for their kindness and would absolutely recommend them to anyone looking for a dermatology office where patients and families are treated with care and compassion.

    So I came in with some ingrown hairs on my face. First visit they prescribed some cream that…read moredidn't work. Paid $250 out of pocket at reception. Came back 2 weeks later and they gave me an steroid injection that barely did anything. Paid $130 out of pocket at reception. Total time spent with the intern was maybe 10 minutes and I still have my issues but I wasn't going to waste my time and money going back. Imagine my surprise when I got a bill for another $175 in the mail today. There was zero mention of this when I checked out and paid. I'm not giving these people another dime. I deeply regent not finding a better dermatologist.

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    Sharon L Horton, MD - Advanced Dermatology and Mohs Surgery
    Sharon L Horton, MD - Advanced Dermatology and Mohs Surgery
    Sharon L Horton, MD - Advanced Dermatology and Mohs Surgery

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    Been Facial Plastics - plasticsurgeons - Updated October 2026

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