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Mark Been, MD

5.0 (1 review)
Open • 8:00 am - 4:00 pm

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6 years ago

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Illinois Oral & Maxillofacial Surgery - Illinois Oral & Maxillofacial Surgery Logo

Illinois Oral & Maxillofacial Surgery

(2 reviews)

Dr. Haddle and his entire team at Illinois Oral & Maxillofacial Surgery in Geneva made what could…read morehave been a very stressful and overwhelming experience feel calm, seamless, and genuinely cared for. From the moment I walked in, Micah and the rest of the staff created an environment that felt organized, attentive, and reassuring. Every step of the process was handled with intention and clarity, which made a significant difference during what was, for me, a scary situation. Dr. Haddle brings a level of precision, confidence, and quiet expertise that immediately puts you at ease. You can feel that you are in capable hands, and that trust is everything when it comes to dental surgery. He took the time to ensure I felt informed and comfortable, without ever making the experience feel rushed or transactional. What stood out most was how smoothly everything flowed, from coordination to communication to the procedure itself. The team works in sync, and it shows. I'm incredibly grateful for the level of care I received and would highly recommend Dr. Haddle, Micah, and the entire staff at Illinois Oral & Maxillofacial Surgery to anyone looking for a surgical team that leads with both skill and genuine compassion.

Dr. Haddle and his team are amazing! We took our son there for his wisdom teeth removal. They are…read morecaring, kind, and professional. We are so happy we listened to a friend who recommended him. Dr. Haddle communicated his plan leaving us with no questions. He is thorough and easy to understand. Doc and his team showed us compassion and kindness from scheduling an appointment, all the way through to treatment being completed. I would HIGHLY recommend Dr. Haddle and his team to anyone - you will not be disappointed. Thank you for being so kind and caring!

Geneva Family Practice - The lobby at 8AM this morning, they offered him their first available appointment on Friday when he had time.

Geneva Family Practice

(8 reviews)

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Great small practice. You feel like family and they are professional. Honest and take their time…read morewith you.

Mark Been, MD - cosmeticsurgeons - Updated May 2026

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