The White Plains station is very convenient and offers ample train service to northern Westchester…read moreand the city. There is plenty of parking for commuters in the garage or there is a drop-off driveway where, if you're getting out of a car, it'll take you 1-2 minutes to go up the stairs to the platform (although the drop-off area should be monitored better - we've gotten stuck behind taxis and giant shuttle buses that choose to park in the middle of the drop-off driveway and block traffic instead of pulling to the side). The parking garage also offers hourly parking where you pay via machines or the Park White Plains app. On the inside, the station has a Tim Horton's (2nd floor) and a convenience store (1st floor). There are some benches for seating, but there should be more because these are often full. The station also has public restrooms which, in my experience, have been clean and reliable.

While the place is well lit and generally clean, In the MEN's ROOM, there are only 2 (Two) latrines…read moreand a single toilet for all the DOZENS of commuters exiting the train. When I exited i found that BOTH the Mens & Women's bathrooms were CLOSED! Gated up with no signage or explanation! There used to be a MANNED Information & Ticket booth for years where you could purchase not just your train ticket but your subway ticket as well but now it's gone! There used to also be a single uniformed police officer patrolling on foot at least occasionally, but I've not seen any in AGES! Also, there's only a single set of 4 tiny, uncomfortable seats inside at the Left of the waiting room for the DOZENS of commuters waiting for their train to arrive. WHY?!?! NYS's MTA supposedly spent some $92,000,000 and this is all commuters got for their tax $??!?!?!?!

Two calls to the same office: day shift had zero understanding of anything and told me to call back…read moreon the afternoon shift, which I did. The afternoon shift could NOT have been any less helpful. The grumpy worker refused to give her name and refused to speak over the phone. Very dismissively she said she was busy, stating questions need to be presented in person at the office, and then she hung up. I mean it isn't Sesame Street, its a parking garage office, but Oscar the Grouch DEFINITELY works there...well, perhaps "work" is too strong of a word, but Oscar definitely answers the phone and makes you feel like a jerk before hanging up on you. I've seen this tactic before! An employee puts twice as much effort into avoiding the work than the work would actually require, just to avoid doing the work. Its actually quite a skill, one that can only be honed by decades of civil service. Btw, the question was simply to find out if there was open daily commuter parking (or if it was permit only), and if daily parking was available - what the daily rates were?

Never had a problem here. Ticket machines always seem to be working and when there are people in…read morethe ticket booths they are very nice.

Greyhound has gotten to expensive especially going to Atlantic City. I also hate that now you have…read moreto be on a schedule I liked when you had up to four days to return to nyc from Atlantic City. Choosing a time limits me to what I can do

0 stars. Worst travel experience to date. Traveling white plains to central MA. Bought a ticket and…read morewas told I'd have to transfer to Peter Pan in New Haven. And then transfer again to another Peter Pan in Hartford. Ok fine. First bus was over an hour late with no heads up. There was only a 50 min layover in new haven so I assumed I had missed my transfer. Spent the first half of the ride on the phone with automated 800 numbers. Finally got thru and was being helped when the call failed. Phone died. Got frustrated. Borrowed a charger. Researched next bus from new haven. It would mean a 3 hour layover. Fine. In new haven got off, grabbed bag from driver (under bus). Went inside. Used the restroom. Mentally preparing for the wait. I went into the greyhound office and learned that the bus I had thought I had missed had waited. The man at the counter essentially scolded me for not having waited. How was I to know? No announcement was made as we exited the bus. He would not offer me a refund for the hassle and even acted like he was doing me a favor by not charging me for changing my ticket to the next bus 3 hours later. Aside from the last bus having no wifi (no announcement--I asked the driver part way thru and he just said he didn't know why it wasn't working) and no AC. Will be seeking full refund thru greyhound corporate. Take mega or bolt. I've had good experiences with both. Or better yet fly.

Arrow taxi took me with my wheelchair with no problem. The driver was very nice and helpful. I will…read moredefinitely use them again.

The app is terrible the dispatch is no help! We need another taxi service in the area that is…read morereliable! The app tells you one minute takes your money and never comes. The app doesn't allow you to see how far the taxi is or if it's even coming! Once I called dispatch it went from one minute when I ordered it to 25 minutes and I'm still waiting!

There's a Starbucks in the train station lobby, which is very convenient for grabbing coffee or a…read morenewspaper for the ride in. Just note that there's only one teller window open in the morning. On the first of the month, there's usually a ~10 minute wait to buy a monthly pass (or conduct any other business at the window), so make sure to get there early if you didn't buy your pass in advance.

Worst station in Southern Westchester. Arrogant and vulgar customers. Crowded. Rude. Can't compare…read moreto Bronxville. Grade f.

This is my first time using this service and I have to say it's been great so far…read more Early morning airport drop off and pick up on my return. The App works well. Drivers are very friendly, courteous and on time. I definitely recommend. Look forward to future trips. James

I tried for days to get a ride to Newark from Cold Spring and got no responses from anyone but…read moreAccess Transportation. Excellent communication, ease of reservations on the app. Our driver was early and an excellent driver. The car was so comfortable! They even supplied complimentary cold bottled water. I would use them again in a heartbeat.

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

Rude over the phone picked up other passengers on my route to the train missed the trainread more