When reviewing NJ transit, I would say as a whole they have very good customer service. All the train conductors are knowledgeable about the routes, and the clerks at Penn Station are also very friendly and eager to help. I don't think there is any train station in any town that goes above and beyond, or is very bad. So the five stars is mainly for the transit system, and not so much the physical Park Ridge Station.
There are ticket machines to the left side of the green building. The inside of the green building has seating area and there are benches outside. If you are concerned about not having enough time to purchase a ticket, or if you don't want to waste ticket paper, you can purchase tickets on the NJ Transit app. read more