The man working the bus ticket window on Sunday September 24th between 8:45 and 9am needs to be fired....immediately! Extremely unprofessional.
First, the lobby smells like a million cigarettes. Second, he's not aware of all the different bus locations. He proceeds to tell me that there's no bus service on a specific SUNY campus. I had to pull up the website to prove him absolutely wrong.
5 minutes at the windows inquiring about specific bus times and in walks another gentleman.
He doesn't excuse himself from working with me and immediately goes to the next window. The man wants to buy a bus ticket to Attica.
The window attendant comes back to me and asks, "How long is this back and forth going to go on, so I can help him?" I replied back, "I'm going to buy a ticket."
Trailways/Greyhound, whatever company hired him. Train or fire him! If he was knowledgeable in the work he is suppose to be doing, this transaction could've happened in a more timely manner. It's as simple as opening a bus schedule and looking. read more