Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more

Outstanding experience with NYC Executive Limo. Our driver Sohna was professional, very…read moreknowledgeable, friendly, well dressed and most importantly kept in constant communication with us as our flight was delayed. Highly recommend this first class experience and looking forward to our return to the airport with Sohna.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Used this service for over a year and was happy. Vehicles and some of the drivers weren't the best…read moreor most professional, but were ok. Then on my last trip I didn't receive any confirmation the day before pickup. I reached out to them and it was obvious they didn't remember, so someone was assigned last minute. On my return from the airport I reached out the night before and no reply. Left me and my family stranded at EWR after a redeye flight. Still hasn't called with an explanation or apology. I will be taking my business elsewhere.

I requested a round-trip ride with a two-hour wait time. Jim was the driver. He arrived on time and…read morewas polite and helpful. The trip went very well.

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.

Reliable, fast and the prices are great.I recommend to everyone especially for local rides, and…read moregoing to airports for a drop off or pickup are the best, always on time.

Prompt service and reasonably priced! I have never had a dispute with any driver or dispatcher, as…read moreI tend to end up encountering with other car service companies that will remain unnamed out of the kindness from my heart. If you need service that is efficient and provides honest wait times (so rare nowadays!) ..call Express. They understand customer service and its importance.

Great experience with On Time. This trip I had several last minute changes to my itinerary,…read moreincluding one that required a 4:30am pickup with a late night airline cancellation the night before. All was handled professionally with the phone always answered, no matter the time. I look forward to continuing using this service. Thank you Ashraf.

I've used this car service for airport pickups in the past with no issues. However, most recently,…read moreI had a very unprofessional experience. After being picked up Newark Airport and driven home, a few hours later I received an email from the company saying they were charging my partner and me a $15 fee, when we asked why they said it was because our baggage was "large" and "heavy." There is nothing on their website that states an extra fee may apply, and no definition of what large or heavy mean. We each had one suitcase, normal size for checked baggage. In fact, we used their car service in the past with the same luggage and there were no issues or extra fees. When we had checked in before our flight both suitcases weighed about 40 lbs, well below the weight limit for checked luggage. Due to the lack of customer service and surprise fees based on no legitimate evidence, we won't be using this car service again.