I used Bedwell moving with their storage service. Never again, they do not take care of your furnitures. They dragged my white furnitures leaving scuffed marks. My Black steel furnitures are scratched up, hoping got won't rust. $600 ergonomic chair is broken with little compensation for $25. I have a brand new home and walls were scratched. They DROP your boxes they don't put down your boxes with care. The hours they clock is undeniable. When they loaded the truck first time, one guy was playing Tetris trying to perfect fit the truck (yet my items are still broken). When another crew unloaded the truck, one of the movers was older and he moved one box at a time (my boxes are very light) unlike the guy moving 2 boxes a time. The older mover kept taking breaks, leaving one mover doing all the work. They claim their hours however they want to be. I was really not impressed as I have hire many other movers before and this is my worst experience. read more

Not recommended. Items stolen and damaged while stored in their warehouse. Items damaged during transport, management not responsive, North American Van Lines would not help, will never use either again. read more

Bedwell booked my move from Toronto to Brooklyn. In a nutshell 3 of the 4 movers did not show up & I was forced to move over 200 boxes on my own. They also damaged a table and flat file. They blame everyone else for the breach of contract. I will be taking legal action against them if I am not compensated justly. read more

WARNING !!! As stated in other reviews they quoted one price and charged more then double and held stuff hostage until paid in full . $1600 went to $4100 before they even started to unload . We found out after how illegal that was and we are in process of an upcoming lawsuit. Many items broken Lied through their teeth to visa to justify their claim . But the worst of all is that they didn't even finish the move . We were told at 4pm they weren't coming back for the last load because the crew worked enough hours and left us to find trucks and people to finished the move . While the new owners sat waiting to move in . After posting on social media my experience I've had other contact me and tell me their own horrible experience with Bedwell. How are these companys allowed to continue to rip people off without consequences? read more

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DO NOT USE!! BUYER BEWARE!! I've moved multiple times corporately with different national carriers and always had a positive experience. This move was from Ontario to BC. Significant and expensive. These people are a DISASTER. After a long battle and being escalated up the North American Van Lines ladder, I was finally reimbursed for at least the completely negligent and incompetent packing. Still not nearly enough. Not remotely close to the damage to my furniture. The day they came to pack and load my 2400 sq. ft. home (yes in one day!) my husband was hospitalized with a serious emergency heart issue. I had to rush to a hospital 3 hours away and leave the 'professionals', trusting that Bedwell hired and supervised the professionals I was paying for. Their so called 'professional packers' literally turned drawers upside down into boxes. Boxes weren't labelled, or they were mislabelled and many valuable pieces broken. Dirty flower pots from the garden packed with my ensuite towels! A chandelier literally thrown unwrapped in the bottom of a wardrobe box with boots and coats. Drawer pulls from every dresser packed in separate boxes! As in one in each box.....did they ever think to put them in the drawers??? When my things arrived, legs were literally broken off of tables and much glassware and crystal broken. Much more than this. Too much to write about actually. A couple of their 'professional packers' were not only rude, but one babbled incessantly about his real job as a roadie for a reggae band. One of the owners of the company was onsite the whole time unbeknown to me! He did not identify himself. He even accepted a $50 tip as I tipped all of the men before I went to the hospital to be with my husband. Shame on them and shame on North American Van Lines for inflicting them on unsuspecting consumers under their banner. Seriously. DO NOT employ this company and share this with your friends. read more

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We had a very bad experience with Bedwell this summer and would not recommend them for many reasons: their security is lax, their consideration of your belongings poor, and their ownership of any issues practically non existent. We stored furniture with them, some of which was stolen, without them knowing. We only discovered this when the police called to let us know about stolen items they had in their possession. To give them credit one of the missing stolen items Bedwell paid to replace, and they gave a discount, but there were other items they claimed were not stolen yet never arrived here despite "being checked out of the warehouse" and they will not/cannot explain where they are. We constantly had to call and email and follow up with no response, there was no ownership or responsibility. And when we escalated to North American, they said they couldn't help as " This was an Intra-Canadian relocation and the agents act under their own authority". Asides from those issues, items were broken or damaged during the move like a $300 vase which their insurance paid only $20 for (insurance is paid out by weight of item not value) as well as nicks and dents, including on our piano and our walls. Long story short, we will not be using Bedwell nor North American ever again. We thought we would be safe with a big company like North American, but sadly this was not the case. read more

Worst ever moving company! They picked the wrong truck size and had to get a 2 one. Then they "lost" a lot of our items. We got somewhat compensated for the items we did not get but months after the move, we are still discovering items missing. They "found" some of our stuff a few weeks later after we insisted and took a month to deliver! DON'T USE THIS COMPANY! read more

Similar to others, damaged items, changes in dates and loss of items. A large leather La-Z-Boy couch (current value close to $8000) was "lost" as well as two front legs to a La-Z-Boy recliner. They said they would find replacements and did very little to help in that regard. We did hours of research to find what we needed but the couch was still no where near what they had "lost". The legs to the chair cost several hundred dollars and still don't exactly match our other furniture. The whole living room suite has been destroyed due to the negligence of Bedwell Moving. After giving them $17,000 for two moves and storage they have provided a small reimbursement that comes nowhere near the value of goods lost. I know someone else is enjoying our amazing couch. A few boxes of non essential items are also missing. The piano has several scratches and paint scuff marks that were not there when moved out and I had to fix a treadmill that they took apart and could not get back together properly (after I told them not to take it apart during the original move). Not a good experience in the final analysis. read more

Do Not Hire We hired Bedwell to move us from Ontario to Alberta. Things seemed to be going well until most of our belongings arrived at our storage unit in Alberta as we were having a house built. The driver told us that he could not fit all of our belongings into his trailer. Sadly, Bedwell did not tell me this despite numerous emails/call during the time. When our belongings arrived a custom made head board had a leg completely missing. It is beyond repair. We also noticed when we moved our belongings from the storage to our home a few months later, our dining room chair handle was broken. We didn't originally see the damage as whoever broke it used clear tape to conceal the damage. Finally, my ladder is missing. As we had 2 deliveries, I was told my ladder would be delivered in the spring. When I asked Bedwell about the where my ladder is, I was told it left their facility. When I asked for confirmation, I have yet to receive a reply despite calling and emailing them. A true sign of a good business is how they deal with an issue. Sadly, Bedwell has shown their true colours. They were very quick to take payment, yet now they will not assist me. Be very careful if you retain their services. Read more at: https://www.mymovingreviews.com/movers/bedwell-van-lines-3173 read more

Ever heard of those movers who quote you one price and then get your furniture on their truck and hold your life possessions hostage while they hose you out of the rest of your money? This was my experience with these guys. Check out there BBB rating, it will reinforce the experience I had. Don't deal with these people you will regret it. read more

Do Not use! Terrible experience! I moved out of my home and had to put my belongings into storage until my new home was ready. The move out of my house was fine but getting it back was a nightmare. I booked my second delivery in January for an August delivery date. Two weeks prior to my delivery date they called to tell me my date was no longer available. I had to fight to keep my date that I had booked months before. 3 days prior to my delivery they notified me that they would be at my house to unload at 7 am. They arrived at 4:30 pm. I have items that went missing and were never returned. I had furniture broken and no compensation. They inflated the number of hours it took to load the truck upon delivery to my new house saying it took 7.5 hours to load when they were able to unload in 3 hours. I didn't want to pay the outrageous costs but they refused to deliver my belongings unless I did. I tried many times to reach a manager to discuss my concerns and no one was ever available and no manager ever returned my calls. My advice is GO SOMEWHERE ELSE and get EVERYTHING in writing. read more

BUYER BEWARE - DO NOT USE! They charge hourly per mover, but they will inflate the number of hours it took and they have your stuff, you have to pay before they will take it off the truck and they will send you less movers than in their estimate. They even tried to charge my card without my authorization but I had changed my card in the day before. Hire a professional mover with contracts etc. read more

Not a good experience...quoted less & paid more?...Also, items missing, damaged & when I called to inquire no response. I guess they where not happy with my questioning why my quoted price was so different from the original quote? They had my VISA #, nothing I could do at this point. In their FAQ...they say get written quotes, I only got a verbal. I won't be referring these movers to anyone I know. They charge more than quoted, damage your possessions & lose items as well. Plus after customer service SUCKS! read more

We just completed two moves, one local and one out town, with Bedwell Movers (Allied Van Lines) and came away very unhappy customers. First off, the crews doing the work were perfectly fine. Our troubles arose when we had to deal with the office person. We understand that stuff breaks during moves but we had all sorts of issues with the billing and damage to our property that were not adequately addressed. We paid for watching the lead driver train one of the young guys on how to back the truck into our driveway. When refunds for overcharging were agreed upon we had to keep calling the office to ask for them to be deposited. A one time payment of $60 was judged to be an adequate reimbursement to cover destruction of a bookcase our son built or scratches to a century old blanket box that will cost several hundred dollars to refinish. Furthermore, a small move across town of a small amount of property was billed for the same amount as a much more extensive move to an out of town location. There may of course be reasonable explanations to all of this but no-one from the office would actually talk to us. We've been left with the strong sense it may be office standard operating procedure to stall so that customers will just give up. I have to admit that Bedwell office staff provided some of the worst customer service we've experienced in a long time. And to be clear, it isn't just about money. It's about having been treated with a lack of courtesy and respect when it could have been very easy to do so much better. I'd recommend staying clear of this outfit. read more