When I walked in I was immediately met by Mr. John Parker…read more I informed him I was looking for certain mattresses for my new home purchase and he led me to the area where they were displayed explaining each style comfort zone recommendations asking if I was a side sleeper ( which I am) and selected a few to choose from. After choosing the right one we moved into appliances explaining each one showing me how an induction stove works and explained the different selection of refrigerators also. John knows his stuff he doesn't push like a salesman showing the highest priced first . He shows compassion in his being there and working for such a reputable company that has carried the family name for years to come. Set up for delivery and explained the process thoroughly so that everything worked out for both our schedules. I will be back for my appliances at a later date. Thanks again John Colin J Crooke

Over the years I have twice furnished an entire house with appliances from Barber & Haskill and was…read morequite satisfied. My most recent purchase of a washer-dryer combo left me far from happy. I was sold of the claimed virtues of these appliances but found that they were the worst that I'd ever owned. I would have written sooner but did not know of this site. The washer quite often twists up the laundry and the dryer makes it even worse even if untangled before drying. This Whirlpool dryer requires babysitting especially when doing bedsheets as it usually forms a lump which requires a number of stops to untangle for each drying cycle. In addition, the filtering mechanisms - 2 different sets of filters, need to be cleaned after a few uses. The secondary filter failed and Whirlpool knew there was a problem with these filters so they designed a new one. I had to pay over $100 for their new and improved filter - What a laugh! Just as bad and hard to clean. I felt that I was given poor information when purchasing, and no help when I returned to the store with issues.

Mike personally delivered the three mattresses that we bought…read more He had to go through a half block construction zone. It was a pleasure dealing with him and we are very happy. I can highly recommend. Thanks Mike. Don Scanlan

Absolutely love this place. We have gotten all our mattresses from here for both our trailer (…read morecustom made ones ) and for our home. They are always so helpful when deciding on the best fit and super friendly and very quick in getting what we need. Highly recommend going here. We will never go anywhere else.

I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more

I'm soo pleased with the customer service here. They have wonderful customer service. They are…read moreprompt when they say they are coming with your delivery. Love this place. Such such friendly staff. The delivery guys are soo nice . I would recommend this place to all my friends.

It would be difficult to describe our purchase of a Temperpedic from Mattresses of Muskoka as…read moreanything less than a complete disaster. Without getting into nitty gritty details they: * Gave us a different mattress than the mattress we purchased * Placed that mattress in the mattress cover of the mattress we *did* purchase (see what they did there? Fraud, anyone?) * Set up our mattress upside down (so the memory foam was on the bottom - I didn't notice for months, until a back ache made me unzip the mattress cover (and detect the fraud)) * After a year of pestering them and threatening legal action, they finally replaced the incorrect mattress...with another mattress that was different than the one we originally purchased. * Set up the mattress on a non-approved base, which just broke last month. The legs literally folded over and the mattress sunk in the middle. Yes, we paid for an official Temperpedic base. (So, if you're counting, that's a second fraud). I had an even more scathing review posted on Google for the year I pestered them, but I agreed to take it down if they replaced our mattress. But now there's the issue with the frame as well. So, MoM, if you're listening (and I'm sure you are): I will (once again) take this review down if/when I receive a refund for the Tempur base that we purchased. I'd also like a refund for the difference between what you charged us, and what the replacement mattress you gave us cost. If this review is still up, the reader can know that Mattresses of Muskoka continues to stand behind their frauds, and has not yet refunded us as requested. You probably don't want to be next, right?

These guys only have the best selection at the best prices. They really help you navigate all the…read moredifferent features that mattresses have these days and tell you what you need and what you don't so you don't end up spending a fortune. Finding a good mattress guy is like finding a good mechanic and going to Sleep Country is like going to Mr. Lube - you're going to get screwed. I only trust Mattresses of Muskoka.

Looked at new King size mattresses the other day. Was given a price and told how much delivery was…read moreto my house as well as how much it was to haul away the old mattress and box spring. Ended up ordering through the website as it was $150 cheaper and saved us driving back to Huntsville to place the order even though Huntsville was still doing the delivery. Was told today that they won't be removing the old mattress as they don't do that on out of town deliveries even though they had no problem giving a price to remove the old one the other day when we were looking in the store. I will not spend a another dime at the Brick in Huntsville if that's how they do business. Clearly you can't trust anything that they say. Not impressed!

I echo the other multiple one-star reviews on this site. Do not shop here. Extremely rude customer…read moreservice. We purchased a fridge less than two years ago from the Brick and it totally broke down recently. A repair company said that it could not be fixed and that it was a lemon. The Brick was very unhelpful when I called them and spoke abruptly and rudely to me. They repeatedly said that they didn't manufacture the fridge and only sold it so they have no responsibility. They would not apologize and said the issue has nothing to do with them because they did not manufacture it. Do not trust the products sold from their store and the staff is very unpleasant.

ABSOLUTELY THE WORST store to deal with. beds don't work properly and they installed it incorrectly…read moreand the lied about the return policy and won't give us our money back. $8,000 dollars down the drain. DO NOT BUY FROM THEM!!!

$70 for a twin sized mattress! Granted that I was buying for a kid, who is light and has no back…read moreproblem, so I focus on getting something to tie him over to end of high school, upon which he would get a new mattress to head off to university. For $70, the quality and firmness is very good. The mattress is even flip-able, a feature that is not common nowadays, and can extend the useful life of the mattress. The second reason for the 5 stars rating is the selection. There are 3 models of twin mattress in the showroom. All of them are within my budget of $200. The nicest one costs $200, and it looks like something that would cost more somewhere else. I went to another mattress stores before I came to Springmade. There was only one mattress on sale under $200. One note to people interested in buying a mattress at Springmade: all the prices are HST inclusive, and you can pay by major credit cards. Joe is the owner. If you want to, you can negotiate the price with him directly. I didn't bother to negotiate cause $70 was cheap enough. Thank you, Yelp, for leading me to Springmade.