Bad product, pushy staff, poor warranty, cheaply made furniture . In talking to staff, nothing is…read moresurplus, they buy from several suppliers, all entry level products that won't last long. Save up and buy quality at other retailers . Staff work on commission so they will tell you what you want to hear to make commission and stay clear of any extended warranty. Way too many rules to ever allow you to be compensated properly. Run far, run fast away from every location.

I would recommend going somewhere else to get any furniture you may need. My dad got a sectional…read morecouch from here last year and paid for the extra 5 year warranty and getting screwed. We have been calling because the one end is leaning backwards and the foot rest is dented in and them or the warranty place (servco) are not doing anything about it or rectifying the problem. paid over 3500.00 for everything and are getting screwed over. Absolutely disgusting how they just ignore their customers and the problems they have with their furniture! And shame on servco as well!

We visited this liquidation store on November 23rd & loved it! It was a complete surprize. It is…read moreclean & well-stocked. Prices are good & many good brands. Staff were pleasant too. Lots of good brand clothes, shoes & linens. We will be back soon.

DO NOT BUY HERE !!! THIS PLACE IS A COMPLETE SCAM !!!! This is a scam, I ordered on line and…read morereceived a broken unit, which was not in a shipping box, very old, with visible usage signs, bumped, cracked, with visible broken components. The unit was clearly in unusable condition, that was not at all the unit that was shown on the picture. I sent pictures of the unit to show that it was broken. I was asked to send the unit back to get the refund. Once unit was sent back, I received an email detailing a completely different unit, and refusing to refund the broken unit. This place is SCAM, do not order from this place !!! unless you want to loose your money. Not only do they send you junk, they have you pay for the return of the broken unit and then refuse to refund you !!!

Awful disgusting delivery service. My parents live in a condo, so elevators and timing is am issue…read more Delivery guy showed up earlier then planned then left without delivery of their new mattress. Do not buy from this company. My parents are in their 80s and delivery is already stressful. And my parents are organized and planners. DISGUSTING....

My experience buying a bed was horrible. I'd rented a dumpster to put the old bed into before the…read morenew one arrived, but then the salesperson asked me if I wanted the delivery guys to take the the old bed. So, I thought they could more easily remove it rather than my 85 year old father and I. Then when the new bed was delivered, they refused to take the old bed. They said our city would pick it up. When I phoned the city, they said they don't pick up beds. So now, we were stuck with having to rent another dumpster for another $113.00 to get rid of the old bed. Thus was a queen size bed. I can't lift it on top of my car in order to take it to the dump for a minimal cost. It's too big. When I complained to the salesman, I was told to talk to customer service, who, of course refused to do anything for me. So, why did they ask to take the old bed in the first place, if they refused to keep their word and take it? I shake my head. This has unnecessarily cost me extra money and a lot of aggravation. It's surreal that this is a successful bed store company. I am disappointed in their unprofessionalism to say the least. Customer service does not exist here, for my father and I and has cost us extra money as a direct result of their negligence and carelessness. Buyer beware, if you encounter any issues with this company, don't expect any satisfaction. They don't care and don't listen.

One of the most positive buying experiences I have had in YEARS! After dealing with large box…read morestores this is a mom and pop business the kind of which I haven't seen in decades. Chris and his wife not only passionate about their products they really care about their customers. Chris went way out of his way to help me to find the right mattress for me and after a very negative experience dealing with another latex store in Toronto I went all the way to Barrie to buy my mattress from this store and I am so glad I did. Tallalay latex is so much better than Dunlop (have owned a Dunlop mattress for 4 years and it has been hell). Chris was great at educating me on the difference between the two, and Unique Sleep is the only store I've come across in Ontario that is dedicated only to Tallalay. I can't speak highly enough about the integrity of this store and of it's owners and this is coming from a die hard comparative shopper who has looked at, visited, and talked to (cumulatively) over 50 latex stores in the USA and Canada over a two year period in which I was researching latex mattresses. If you want a latex bed this is where to go. All the way!!!

From the owner: Due to a fire our showroom will be closed until further notice. Please visit our website for…read moreservices currently available. We believe off-the-rack mattresses rarely work. They are not made for you. Our Unite tailored mattress, made to fit you and your person, is always right. We help couples and individuals of every imaginable shape and size get the sleep everyone else only dreams of. Our tailored mattresses are constructed using individual latex layers and zones that can be adjusted anytime throughout the life of your mattress. To allow for the unique firmness needs of each sleeper we use tailored zones to meet the specific needs of hip, shoulder and lumbar regions. Our tailored Talalay latex mattresses are custom made with 100% natural latex, organic cotton and wool.