I had an amazing experience from day one. Raul and John were extremely helpful and guided me through the whole process. I would definitely recommend Bedrosians to anyone that is interested in buying beautiful material. read more

Bedrosians Tile & Stone - Kitchen & Bath Near Me - Deerfield Beach, Florida

I had a great experience here. The staff was very helpful and they have a separate room with slabs that are discounted. You can find a great deal in that room. I had been looking for a plain white countertop without any veins and I found it here for $300! That was the price of the entire slab. I couldn't believe it. They even held the slab for a few weeks while I found an installer and didn't charge me for storage. They delivered the slab without any issues to the installer who then cut it and brought it to my house to install. I highly recommend this place. They have a great variety for all budgets and they are very helpful. Also they have plenty of parking and clean restrooms. read more

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Fillor, my sales representative helped me navigate through the product choices and what would work best for me. His kindness and knowledge helped me make the best choice possible. I am very grateful for his assistance. I live in one of many condominium buildings that is good by through major concrete restoration. This is an overwhelming endeavour costing homeowners over $100,000 in assessments and interior damage to residents. Having expert advice I can trust has made this process so much easier. Thank you, NH read more

They have quality floors and floor sales very nice and helpful. The only thing I recommend is made sure you order and confirm when items will be delivered because sometimes there can be delays in delivery. read more

I met with Filor. He welcomed me in soon after I entered the Pompano location and his help was invaluable. He asked me questions about my project and I could tell he was earnestly trying to find me the perfect products for my needs and design asthetic. I went to the Bedrosians after visiting a multitude of flooring, tile and stone retailers, but, next time, Bedrosians will be my first stop. read more

Where do i begin. Showroom out dated horrible lighting. Cracks on the tiles in the showroom. Very little quartz color options but yet such a big slab yard so disappointing. No quartzite either another disappointment. The value center was so dusty and hot I had kept sneezing I'm not sure why it was so hot when they had two huge fans there, I hope they don't leave their employees in the warehouse like that in this Florida heat. Store manger came to help but he smelled like he just smoke 3 packs of Newports I had to ask him to send someone else because I had my child with me. Just horrible overall experience. Def won't be back honestly F&D had better pricing and selections read more

This is an excellent chain with quality products at competitive prices. However, if your GC has an account there, or plans to lay the order off on a sub, be absolutely sure whoever you're working with understands this may happen. At which point you may not get any service! If you're paying the bills but a GC or sub will order to get a better price or better delivery terms, make sure you know who to talk to. Which may dependent on which sub the GC has yet to choose. When the sales person we dealt with did not get the order, we were treated like s___t. After the initial $40k order placed by a sub selected after we identified what we wanted, rather than deal with Bedrosians, we took the remaining $30k for slabs elsewhere. This is the dilemma the building suppliers have yet to figure out how to deal with. If you build a showroom, you're inviting the public shopper. At which point the Bedrosians of the world need to stop with this different prices & terms for different classes of customers. They will tell you everyone pays the same price. That is not the case. We have 2 examples where we were quoted different (higher & lower) prices than the trade pays. Also, if you're doing a condo be aware Bedrosian is curb side service only. That does not appear to be negotiable. So your GC needs to have a heavy duty forklift and a crew waiting there for a truck that may never show up on the scheduled day. Fortunately, our GC said no-way, stopped us from placing the order and laid it off on a well equipped sub that had a Bedrosian account and the suitable contacts. After that experience, we decided to shop where we shopped for slab pre-showrooms, 20 years ago. The yards. What we found was excellent product, more choice and ok prices. But its not a nice clean showroom you'll be trudging around in. read more

I went to buy some tiles for a shower I was redoing, and I understood the fact that the tiles were not refundable, but the standard construction materials. The salesman insisted that I buy we're not returnable either, and after I paid an exorbitant price for them, my contractor refused to use them. I asked them to refund the purchase for the unopened and unused and sadept stored unused materials. They refused. I will never shop at the store again. I recommend you not shop there either. Other stores have much better customer service. any company that won't take back its own product from a paying customer is worthless in my book. read more

Bedrosians Tile & Stone - a pile of newspaper on the bed of a truck - Kitchen & Bath Near Me - Deerfield Beach, Florida

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July 4, 2019 Bedrosians Tile & Stone 1901 W. Sample Road Deerfield Beach, FL 33064 I wanted to bring to your attention the excellent service I received from Mia on my recent visit this past Wednesday, July 3rd to your Deerfield Beach, FL showroom. As soon as I walked in she politely greeted me. She was extremely knowledgeable about all your products and answered so many questions that I had during my several hours spent working with her. It was her top priority that I found and chose the right products for my home bathroom renovation project for my home over in Naples, FL. Mia was by far an extreme professional who made my first visit to Bedrosians a pleasant one. I just wanted to let you know you have an excellent employee who cares a lot about it's customers and I would not want that to go unnoticed. Kudos for having a great employee! Thank you again, as I truly enjoyed my shopping experience there at Bedrosians. read more

Rita helped me purchase the perfect marble at great discounts. She took so much time walking around with me, placing my order, and ensuring timely delivery. I can count on Rita to help with all of my home renovation projects. Many Thanks to Rita!! read more

Great source for tile and stone. The sales people are very knowledgeable and helpful. There selections are current and a lot are in stock.

We just came to Bedrosians for the first time from a recommendation of another flooring company and I loved it! Fillor helped us out and in like an hour we picked out floors, counter top, and back splash! Great selection, great prices, great customer service. Really nice guy with tons of expertise! read more

Bedrosians Tile & Stone - Our future kitchen - Kitchen & Bath Near Me - Deerfield Beach, Florida

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I went to Bedrosians Tile tile yesterday and met with Rita there. She was so incredibly patient and helpful. She went all around the store trying to help me and made sure that I had samples of everything that I wanted. I would highly recommend Bedrosians Tile and also Rita. You won't be disappointed. (They also were all wearing masks which was also a good thing). read more

Great new showroom and nice displays. They carry Laticrete products and if its not in stock, its only a few days to get it. Ed and everyone else is friendly and helpful. read more

Prices are higher at this Location than they are in San Jose, CA!!! Pricing is high. Will not honor professional discount offered in other locations but "will work with you". Supposedly will grant a discount but they will not divulge what that "discount" will be. We're not interested in playing games; Instead we prefer to take our business elsewhere. Updating my review based on Louis, Warehouse Manager. He has gone out of his way to make up for our initial experience. Super patient, easy to work with, pressure-free, professional and very kind. Thank you Louis! read more

Beautiful layout,huge selection of granite and tile. The showroom is awesome, and so is the staff. Janet Mousa was my sales consultant; she is very knowledgeable, caring and great at what she does! Chris in the back spent time, showing and moving six different slabs of granite so that I could select the one I wanted. It is worth the ride, I drove 45 minutes to get there...worth every minute on the highway! NO OTHER GRANITE/MARBLE COMPANY can compare to them! read more

They offer a beautiful selections of different stones, marbles and tiles. The staff are very helpful and friendly. Carlos was our sales person who gave us a great insight about what to do and what would work for our taste. read more

A+++. So relieved to have had the pleasure of working a project with Bedrosian's. As if moving in isn't stressful enough, i was very leary on who to trust to do the job well and timely in tiling all the bedrooms, with wood plank looking tile, in our new to us home. Lilly, our floor associate was so helpful, friendly and kept us up to date with delivery of materials. Abe Heguaburo, our installer recommended, what a gem. Truly a pleasure to work with him. Very personal, enjoys what he does, informative and his team of installers are very skilled at what they do. Excellent communication and follow through. The installers worked long days to get the job done timely and we couldn't be more thrilled that our vision came out better than envisioned. We have had so many compliments from furniture delivery men to family and friends. Highly recommend Bedrosians and Abe. We will be back for future projects. Thank you, grateful! read more

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5 Star customer service. Karl went above and beyond and exemplifies what customer service should be!! Beautiful showroom with great prices!

We purchased over $8k of tile from Bedrosians. They said they had the tile in stock and it would be delivered in five to ten days. Then they said 15 days, then a month, then two months. In the end, we asked for a refund. Then someone got into a car accident and told me he'd follow up and never did. We are out several hundred dollars after this transaction got messy. We are very disappointed. We eventually found a company in Florida that carries the exact same style of tiles at one third of the price -- ouch. It was a win for us. We got our tile for $5k. I guess that it was meant to be. I am happy with the outcome, but they could have been better at following up. This was way before Covid stay at home. I hope this review helps someone else wisen up. I am leaving a very good review for the other tile company. They ship to Seattle and are awesome to work with. Check out my other review for their info!!! read more

Louis is the most incredible ! He helped create a beautiful look for our new kitchen. Ask for him and you wont be disappointed!

Tracy U. is accurate. Bedrosian offers Inferior products, over priced and horrid customer service! They delivered broken pallets of marble that they did not stand behind. Every type of marble was thin and needed reinforcement. We threw away thousands of dollars of product that was unusable. Beware, price shop and quality- shop ANYWHERE! They are criminal! read more

Bedrosians Deerfield summary, nice showroom, sub-par customer service, and mediocre products, no returns or exchanges even on non custom stuff like grout or thinset. When you walk into the showroom, you are in awe and the showroom is beautiful. I like 2 tiles, the Heathland Cherry and the Heathland Banyan http://www.bedrosians.com/en/product/detail/heathland-collection-tile/?itemNo=TCRWH1560N and when I requested samples, they charged me for the samples which was refundable within 10 days. Some other tile places do not charge you for samples. Also, I was told that some sales people will give you samples at no charge. I checked with the sales folks and they had the Heathland Cherry in stock at the Deerfield store. I came next week and placed the order for the tile and my preferred shade of grout and I was told that they had the required quantity in stock and I could pick it any time. My tile installer went 2 days later to pick up the material and that is when things started going down south. I was informed over the phone by my tile installer that the tiles were not available and that the tiles are coming from Jacksonville and will be available either later that day or the next day. Also, they did not have the grout and that I need to pick a different shade of grout color. I go again to the store in the evening to since now I have to choose another grout color and I ended up getting a different shade than I wanted based on their sales persons recommendation. My tiles had still not come. I was not getting any clear answers as to why my tiles were not there even though they were in stock and why they needed to be ordered from elsewhere. Finally after an hour and getting agitated, Jim (I guess a manager) was able to placate me by saying that they had the tiles in stock but they were all different shades and not from same batch. Luckily the tiles arrived the next day and we started installing them. The look of the Heathland Cherry tile is good but the quality is lacking. For 520 sqft I bought 575 sqft and we found a few tiles chipped which is acceptable but we found large inconsistencies in the width and height of these tiles making installation very very difficult. In the end I needed around 600 sqft. This brings me to the last most frustrating part of customer service. I needed 2 more boxes of the tiles and I knew it would have to be ordered because they may not carry the shade that I had ordered earlier. I reach the store at 4pm and the sales guy starts preparing the order. He can see in the computer system that they have inventory but he does not know the shade. He calls into the warehouse to get the shade and it takes ware house more than 30 minutes to tell us that they dont have the shade I am looking for. By this time its 4.45 on a Thursday and I see the warehouse people closing the warehouse at 4.45 even though their website says that on Tuesdays and Thursdays the warehouse closes at 7. I take the matter up with the folks in charge there and they conveniently say that the website is wrong and it needs to be fixed. In order to keep on working, I request the sales person to get me the a sample of the shade they have in stock to see it work for me. This takes another half hour because the warehouse people are packed up and leaving. Finally someone from warehouse gets a sample of a completely different tile. I was really frustrated and I requested the sales guy to go check and get me at-least the right sample. He then goes in and after looking around finds me the boxes of tiles I need with the right shade. Just wasted a lot of tile. Also, the grout they sold turned out to much lighter than the picture on the grout box after it set. I had to run to Home Depot to get another grout. Bedrosian don't even take returns on unused products so you cannot even order more just in case. Overall my experience dealing with Bedrosian Deerfield Beach, FL was a stressful one. YMMV. BTW their website still has the incorrect timings for the slabyard 10 days after they were notified. I think they knew it earlier but are not courteous enough to fix it for their potential customers. Hope this helps others in making their decision. Anyabhai read more

Terrible customer service. Called several times and no one could help me except one person. The person that called me back was so rude and put out to be completing my purchase... sorry I bothered you. read more

janet mousa helped me find the most beautiful granite slabs and flooring for my new home! she was as helpful and delightful as can be. we established a rapport right off the bat and has reached out to me since to see how it all came together. i've even invited her to see the finished product. i brought a friend to her today and once again, she was as sweet and helpful as she could be. kudos to janet!!! read more