Confused by some of the negative reviews here. I've worked with competitors and Bedrock is by far superior. That aside, I've had multiple projects done here and only have high praise. read more

I'd like to write a cautionary review about Bedrock Granite. At first, I had an excellent collaboration with salesperson Dawn, the fabricators, and management during an extensive renovation which covered my kitchen island, backsplash, counters, as well as my buffet, wine room, butler's pantry, and coffee bar. However, despite the Island surface concluding late last year, a significant error remains unresolved with an obvious defect upfront in the live chiseled edge. The "solutions" offered are simply not feasible for us with removing the entire surface and cutting back the edge a few inches and starting over. This will cost us a great inconvenience and thousands of dollars in plumbing and contracting costs. Also having no confidence it will be done right the second time. We gave grace initially, even overlooking an unsightly edge defect with the hope of a fair concession. Yet, after exhausting a long, drawn-out back-and-forth, we had to walk away. It's unfortunate to write this, but when a business is fully paid upfront, they must still deliver on customer satisfaction. Future buyers, take heed and ensure they get it right from the start. read more

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I have called and I have called and I have called and I have called...I've spoken to one of the Joes, Dawn and another woman (I can't recall her name who answered the phone) about someone coming to fix the backsplash on my vanity countertop. They installed the top then just laid down two strips for the backsplash I'm assuming but not only were they not mounted, they're too long and don't fit!! It's ridiculous!! Just two unmeasured (& unmatching) slabs left there like junk! Also If I've told them once, I've told them a thousand times that I'm no longer working with the contractor who initially set them up for my quartz installation (also in kitchen) but they never mark it down and continually call him and message him then he, in turn, has to call me! One of their contractors, Bart, came in and saw some other work I was desperately in need of and promised me what an amazing job he could do for me and that was basically the last i heard from him even though I texted him asking when he could start. That was a month ago! This place is a joke! read more

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I have nothing but great things to say about Bedrock Granite. Joe and his team were really great to work with. We went there to pick out a slab of quartz for our kitchen island (they had a great selection to choose from). They asked all the right questions and wanted to ensure that the slab would fit correctly. They were thoughtful and very attentive to our needs and we are so happy with the decision we made. Had we went with one of the big giants we would not have received this attention and I am sure the experience would have been quite different. Also, their pricing was very reasonable and they worked with us on what made sense for our kitchen. I would definitely use them again without question. read more

Bedrock Granite - a kitchen island with chairs and a vase of tulips - General Contractors Near Me - Shrewsbury, New Jersey

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After several attempts at leaving phone messages, emails, and even stopping into their showroom to hire them after an in-home estimate, we finally gave up on this company. Completely unresponsive. Terrible customer service. read more

I chose Bedrock Granite to replace my kitchen counter. They did an amazing job from the template to the installation. They made the whole process extremely easy. I would definitely recommend and use Bedrock again in the future. read more

Before calling Bedrock Granite we had contacted a contractor and his associated store, which is in the same town as Bedrock Granite, for both counter-tops and kitchen tiling and backsplash. We had a very poor experience with that store and contractor. (Was tempted to leave bad review but do not like to hurt local small businesses.) In fact when we simply asked the contractor for separate estimates for each the countertops and tiling as two separate projects he never even had the courtesy to respond. This was after we expended the time selecting a slab from their stone supplier; about a 50 minute trip each way. I assumed he/they realized the obvious, that we were now able and intending to compare each project to other places. Anyhow we soon thereafter contacted Bedrock Granite and received in contrast excellent service. Everything was explained clearly. We received a written estimate very quickly. Work, materials and end result excellent. Very nice people and patiently answered all my questions throughout the process. Their stone supplier PMI was also excellent and local (in same county about 15 minute drive). So for truly royal service recommend Bedrock Granite. As for the next project, the kitchen flooring and backsplash, we will explore the store for tiling recommend by Bedrock Granite as well. Thanks Bedrock Granite. P.S. not sure why am listed as in San Fran. I live local about 10 min. from above store. read more

Horrific customer service. Hard to get a hold of. Need to chase down for answers. Unresponsive. Showed up at my house for an appointment, very rude and left, and no follow up from the company. DO NOT RECOMMEND. read more

My husband and I recently had granite counter tops made and installed by Bedrock Granite. We were not exactly sure about what we wanted , but Dawn guided us through the process offering us valuable insights. Everyone involved with the project was very professional, and we couldn't be more pleased with the outcome! read more

An exceptional, well above-average customer experience. Joey assisted with our purchase and demonstrated a high level of knowledge, insight and professionalism. Joey was focused on providing a great outcome and did it in a very courteous manner. The entire staff is professional and courteous. We shopped 3 other competitors and quickly decided they were not in the same league as Bedrock. read more

Do your homework if you use Bedrock Granite. I used Home Depot years ago for a Silestone install and did not have any problems. Do your HW. The team arrived on install day and said the edge of the counter was not right. They left with the stone and said they would try to see if they could find/fix/address situation. I waited over a month for the stone so was unsure how they would find/fix stone. After an hour I called the store. I didn't receive a response and the install team came back without any communication with a stone. Several times I told them I would rather wait then get a rush install since they mentioned they had a big job after mine. I was assured they would do the job right. My contractor reminded them to protect my brand new wood floors. After the install was done we noticed two 3" gouges in my floor. There were also several inclusions in the stone, one was red. I called the store and the following morning I still had not heard back. I called again and was told that someone would call me in two days to discuss. Next I stopped payment on the check and promptly received a call saying they would send someone to my house that day. I was disappointed they were not addressing the damage they made to my floor or my issues with the inclusion until I stopped payment. Throughout the process of addressing my issues the team was not communicative. Dawn and the forman were helpful but I was overall very disappointed in their lack of service for an expensive counter. Also, i was given several different opinions about the multiple inclusions which they ended up fixing. Know the product and what to expect if you use this company. read more

I would highly recommend Bedrock Granite. Being a perfectionist, I had my kitchen done in Granite/Quartz. The staff who I dealt with (Allison, Lisa) and especially Shannon who took the time out to help me decide on my granite. They are very professional and really know what they are talking about. The gentleman who templates, and the great installers did such a wonderful job. Bottom line, if you are in the market for granite/quartz Bedrock is the place to go!!! read more

Review of Bedrock Granite These guys were the best in the area by far and we visited and got quotes from 5 others. We had a very large area of quartz countertops that included a breakfast bar. They had a fair price and their people were great to work with from Joe in sales to Kat in the back room design template area as well as the installers who did an outstanding job concealing the seams. We were very happy with the way Kat merged three pieces of stone together while still maintaining the flow of the veins across the countertops through the breakfast bar. We had a miscommunication with the guy who came out to do the template about how the countertop would merge with the doorway. When I told the installer that is not how it was supposed to look he said right away they would make it right. Even though I had paid them in full, they fabricated a piece of quartz at their location and had their installer put it into my countertop at the doorway two days later and no seam is visible and it looks perfect. Allison did a great job of managing the process collaborating with her employees behind the scenes to ensure we were happy with the final installation. They have a great team and they do very high quality countertop installations. But most importantly, they stand behind their work and make things right if there is a problem. read more

If you need a counter top fabricated, go directly to Bedrock Granite in Shrewsbury. They recently did a counter top that exceeded my expectations. It started in the showroom with Alex. She was exceptional. She knew the product, the inventory and delivered on every single detail from template to installation. I couldn't ask for anything more. I'd go back to there in a heartbeat! read more

My daughter's neighbor recommended Bedrock Granite, which was a fantastic referral. From the gentleman who templates the kitchen, the office staff and the installers, they were very service-oriented and professional. The pricing was very fair and the granite installation was picture perfect. I could not be more pleased! It made this newly purchased townhouse kitchen look like a model. It's such a pleasure when a company makes an appointment, calls a day prior to confirm and shows up within the agreed upon timeframe. Bedrock has highly skilled craftsmen and I would highly recommend them if you are in the market! read more

I only write reviews when I have received excellent product and service or awful product and service. I received excellent product and service from Bedrock Granite. Shannon, in particular, tracked my project, watched, waited, then contacted me with PERFECT remnant matches for my new home. Shannon shared helpful hints for shopping large pieces in wholesale warehouses. I love my 3 different granite, remnant pieces. Installation, "seamless". read more

Absolutely horrible service and even worse contractors. Excuses are habits of ignoring their responsibility. They are King of excuses and never once did the owner return my call. Still no call. read more

We built our entire house using Bedrock in all baths, Kitchen and Nook area's. Everything went well until they made an error in one small bathroom. Instead of addressing it or fixing it, they just played ostrich. They never returned a call after the fact. To be honest it was a simple fix that if they just called while the worker was there they could have corrected on the spot. Instead the worker decided on his own how to fix and caused more issues. They never even consulted the GC. read more