I'm mainly a swimmer at the "East" location which has two pools each with three lanes. For 3 weeks…read moreone pool has been broken. The "update" for at least 10 days, maybe more, has been that one part is here but waiting for another part. The general locker room reviews are that since Genesis took over (It was known as Saw Mill Club East) the gym has had maintenance issues and the head office in Kansas has rigid ways of doing things and so the local branch of a gym is stuck not being proactive and creative. I know numerous swimmers who are members of this gym only to swim and they just can't get a lap lane reservation when needed, or there's swim team taking the whole pool even on weekdays, there's a lifeguard certification course or a private lesson not entered into the "system" in advance. The lap lane reservation system is online and not online and one cannot make cancellations. In general it is chaotic and primitive by today's standards. In short, I and others who mainly or only swim cannot do our workout, swimming for 3 weeks now and the timeline for the repair is indefinite. The gym did send out a letter online and taped it to the pool entrance asking members to be patient and flexible, but no mention of what is going on with repairs and preventing such a long shutdown again. One suspects the $ bottom line is the primary reason but at a certain point customers do matter. This is a health and fitness business and the service contracted/advertised is not being offered for the customers paying for it and no offers of credits or discounts to compensate for the loss.

DO NOT USE THIS GYM…read more ​They do not care about its disabled members, such as myself. I cannot walk due to MS. There are two pools there: a shallow pool and a deep pool. The chair lift on the shallow pool has been completely broken for years--ever since I joined back in 2022. ​Because of staffing issues with lifeguards, the gym had to close one of the pools. Which pool did they choose to shut down? The deep pool--the only one with a working chair lift! When I brought up to MANAGEMENT that closing the only accessible pool left members with mobility disabilities, such as myself, completely stranded, I was rudely told I could just "come back later" or "make an appointment" (both are against ADA regulations: see below). This was back in February. ​Eventually, they got enough lifeguards and reopened the deep pool... only for the deep pool's chair lift to break down on July 31st. It has been broken ever since. All of my inquiries into fix it have been ignored. ​Both pool chair lifts at this facility are now completely non-functional. As a result, the aquatic facility is entirely inaccessible to members with mobility disabilities who rely on aquatic therapy and exercise for medically necessary physical care, such as myself. ​Telling disabled members to "come back later" or "make an appointment" violates 28 C.F.R. § 36.302(f), which states facilities cannot require patrons with disabilities to make reservations to use accessible equipment when other members enjoy spontaneous access during normal hours. ​Despite months of continuous inquiries, emails, and direct contact with virtually EVERYONE in management, I have been brushed off and ignored. Finally, on August 18th, I was sent a generic "apology" email, and a new chair was ordered. The chair they're finally replacing isn't the one I've been reporting since February. It's the deep pool chair -- the one that broke in July. So the shallow pool chair, the one I've been asking about for seven months, still isn't even on the list. If the original chair was fixed 7 months ago, i could have been swimming this entire time. But instead my health is being affected. ​This sustained failure violates multiple federal and state accessibility statutes: * ​Title III of the Americans with Disabilities Act (42 U.S.C. § 12182): Prohibits discrimination on the basis of disability in public accommodations. * ​2010 ADA Standards for Accessible Design (§ 242.2 & § 1009.2): Mandates accessible, operable, fixed pool lifts for independent operation. * ​28 C.F.R. § 36.211 (Maintenance of Accessible Features): Obligates facilities to maintain accessible equipment in operable condition, explicitly prohibiting prolonged or indefinite outages. * ​New York State Human Rights Law (N.Y. Exec. Law § 296(2)(a)): Guarantees equal access to public accommodations without unlawful discrimination. ​​To Management: Do not even bother responding to this review with counterarguments or excuses--you have handled this wrong at every single turn. And do not post a canned, copy-pasted "please reach out to us" PR response. I have already reached out to EVERYONE for months and was completely ignored. The only acceptable response is fixing the lifts.

Amazing boot camp class. Eager to try the boxing classes. Awesome staff. Great, fun, clean…read moreatmosphere. Thank you for such an awesome experience. Can not wait to go back.

I absolutely love the gym and the instructor, Mark McPherson. However, the front desk girl Nina is…read morevery rude and definitely ruins the overall atmosphere. Fortunately for me, I don't let it bother me. I focus on the workout and the trainers. If you can overlook the rudeness at the front, this gym is great.

Great staff, facility and workouts. Sorry to hear they are closing at the end of the month, but I…read morehad a great time here, and am in pretty darn good shape because of it!

I am obsessed with OTF! It's a fantastic workout which also happens to be fun! Staff and coaches…read moreare friendly, upbeat, supportive and professional. The atmosphere is also friendly and non judgmental. If you want a great bang for your buck, personal training results with out the exorbitant cost and an energetic atmosphere, run, don't walk to your nearest Orange Theory Fitness. Also great training to keep up with your 3 year old grandchildren in the playground.

Dina and her staff are terrific. They have helped me make substantial positive changes to my…read morehealth, functionality and outlook. I recommend the Khader center to anyone considering nutritional counsel, support or advice. When I first went to see Dina, I was lethargic, inflamed and always had an upset stomach. With Dina's guidance, it was straightforward for me to make corrections and get on the path to pain free knees and an overall healthier lifestyle. Dina's expertise is astounding, I found her to be on the cutting edge compared to other nutritionists in the area. Anyone with special medical needs can feel confident under her guidance. The Center's staff are knowledgeable, informed and efficient. The Center stocks quality supplements at very competitive prices (usually less expensive than on line). Dina and her staff offer services in a judgement free zone. An essential component often lacking in the nutrition and wellness fields. The Khader Center's services are worth every penny. Dina helped me let go of some misconceptions about proper diets, so that I eat for enjoyment, vitality while meeting needs for fitness, endurance events and long workdays. Having had food issues all of my life, this last piece is huge.

As a 40-something, I was struggling to keep my weight from fluctuating regardless of eating habits…read moreand exercise. I have been following the blood type diet since November, following a visit at Dina Khader's. The diet has worked tremendously. My weight is not fluctuating, and my belly is flatter than it has been in a long time. I feel great. I was impressed with Dina's office. The office is well staffed, and well stocked with supplements, etc. I have been back to the office multiple times to repurchase items, and have always found many other shoppers in the office as well. On the flip side, the recommended morning shakes are pretty vile. I have yet to find a way to mask the powdery taste. However, I have gone thru two canisters in different flavors because I do believe that the diet itself truly works. Additionally, I do not believe that the office is very helpful in filing insurance claims. These visits are not cheap and the office should understand that the more money I am reimbursed from my insurance carrier, the more likely I will be to return for further visits, testing, services. I would've given a 5 star rating if not for this point alone.

If you want an excellent workout with instructors that really know what they are doing, this is the…read moreplace. The owner, Lorraine, is especially knowledgeable with work outs for those of us with back issues. She brought me from limited ability to being able to walk with confidence and strength. At 66, my core has never been stronger. During this difficult covid time she did virtual work so I could stay in shape. She is flexible with scheduling so I never have to miss a week if something unexpected comes up in my schedule. Her studio is clean and safe , with great equipment. I highly recommend this studio, and especially Lorraine.

Whether you're an athlete or just someone dealing with everyday stiffness, I'd definitely recommend…read moreStretchLab to anyone looking to improve flexibility and feel better in their body. I have been going for over four years and won't give it up. I use Quincy. He is knowledgeable, professional, and really takes the time to understand your body and flexibility goals. Within a few sessions, I noticed a real improvement in my mobility and overall muscle tension. Lastly, Quincy is terrific!

Nice workers, friendly clean place easy walk I felt much…read morebetter afterwards I felt much better after having a stretch

Love it here! This…read moreis definitely my favorite Lifetime I've been to so far. I've visited LTs all over the country too. I had wanted to try out this location for awhile and finally stopped in to workout. This location is amazing and is immaculate. I wish they had a pool or at least a lap lane for me to train in, then I'd be here daily and it would be my main LT. This location is clean, sparkly, not heavily trafficked and very convenient to get to. There is a full cafe with food, beverages and merchandise. There are weight machines, treadmills, bikes, massage chairs, personal trainers, private studios, classes and two hot tubs. There is also a salon. I can't wait to come back here!

They suck how they treat the members... lack of security in the lockers... loud music on the gym…read morefloor from the classes....... equipment not cleaned properly .... TV 's dont work i could continue but rather not

Complete wellness is the only place I will purchase supplements as long as I live in westchester…read more With personal training, Doug who owns the store has honestly helped me achieve a level of fitness I never thought possible. When I buy something in his store I know I am getting the best.

I don't live in the area, but had to be for about a week. I called around to different gyms asking…read moreabout a week-long pass. Lenny (owner, I believe) called me back immediately and offered me a fantastic rate for the week. Although another local gym had offered me a free 7-day trial, something told me to check out this gym first. It's unbelievably clean, almost like a brand new hotel gym where the equipment hardly gets used. Anyway, I was greeted by Jennifer who was friendly, helpful and professional. She gave me a tour and wished me a good workout. They provide free bottled water, fresh towels and even locks for the locker room. The place itself is small, but everything you need is there- cardio machines, free weights, weight machines, floor mats, resistance bands, bosu balls, everything! I'm looking forward to keeping my fitness goals on track while I'm away from home this week. If I lived in this area, there is no question I would be a member here. When I first inquired, Lenny told me he had the cleanest gym in the world. He did not exaggerate. I'd eat off the floors in this place. Also, when someone is as friendly, helpful and accommodating as Lenny was with me, it makes you feel great to support their business. If you live in the area, I highly recommend you join this awesome gym.

What a great Gym! Probably the cleanest gym you'll ever find and all of the equipment is left in…read moretop condition. Nothing is out of use and everything looks like it's brand new since maintenance is clearly a priority. I also love that it's never crowded so I never have to change what exercise I'm planning on doing. Lenny (the owner) is super nice and very knowledgable - he has tons of experience and the equipment he includes in his gym is very purposeful. They have at least 2 sets of every dumbbell, so again, you never have to wait or compromise for the weight you want. I also love that there are mirrors everywhere so you can focus on your form. Finally, I love that he has a BC strength glute bench and a 5 ft bar with hip pads to make hip thrusts so much more comfortable. Lots of cardio if you're into that too!