I recently switched to Alpha Dental because I was not happy with my current dentist and my husband…read morehas been coming here for years. I have nothing but good things to say! From the moment you check in, the staff are extremely friendly, kind and personable while being professional. The hygienist I saw was Natasha and not only was she super sweet and kind, she was full of helpful suggestions such as how to floss properly (she demonstrated it while I held a mirror so I could see). The dentist I saw is Dr. Shivji (junior). You can tell that he is confident in what he does and has great knowledge. Not only is her super personable but he is honest- he will not recommend getting things done that you don't really need just to make more money for the business (as I have experienced at other dental offices in the past). I get anxious about feeling anything when getting fillings and he was very gentle and reassuring, always checking to make sure I was doing ok. I trust him to give me good dental advice. Again, I cannot say enough good things about everyone working at Alpha Dental and my only regret is not being a patient here sooner.

Great service, worked with me to help me on teeth. Very kind great staff great conversation would…read moredefinitely recommend and would come here again

So. I was sorta upset. That my "2" hour back to back appointment for cleaning and X-ray (changed…read moredentist) was going to take "2" visits due to the fact they found it needed more cleaning than could be done in 1 hour. Now the previous dentist I had. They did text to communicate when I first signed up just before covid, but, either that employee did it on her own phone. or they stopped using the service they used to use to text me. either way. they would call me for appointments. and miss me as I was at work couldn't take the call. and when I called back it would go to voicemail. and they don't seem to email. so I got a missed call during work. and by the time I remembered about it and called back they were closed. couldn't recall if I had an appointment that weekend or not but I knew I had one in Aug...... decided I needed to find a dentist that texted emailed and actually answered their phones. so. why did I give them 5 stars when they told me it was 1 visit and now I have to come back for another hour of cleaning? the hygienist.... wouldn't budge. she told me it needed more than 1 hour cleaning. and she wasn't willing to sacrifice my teeth to accommodate my demands. she got receptionist in to talk sense in to me. and when that didn't do the trick they then got the dentist in. to talk to me. and finally I just agreed. NOT because they bully me, but because they cared enough to say NO, no we are not squishing 2 hours of much needed dental cleaning into a 1 hour slot. I am happy they cared enough to stand their ground. I really liked her cleaning pace. I didn't feel apprehensive because I could mentally follow along with where she was cleaning. she rocks! dentist was awesome too. came in. made sure I knew what the game plan is. when I come back again. and what we doing to make sure I stay on top of areas. Koodos to the guy who did my X-rays. it's not easy squishing those wings in there at just the right spot. he took his time. and it went well. I felt good I didn't feel nervous. And the receptionist team were amazing I left them figuring out billing for my two insurance there was something iffy about who to bill how much or something. Hahaha. Don't forget to bill me guys I haven't paid lol Thanks guys. See you saturday for my other cleaning session.

Aa a client for several years, it has been abundantly obvious that the reception area has…read moredeteriorated big time and the level of service has fallen off to a point that I couldn't understand some of them and they would promise return calls but never would. I was over charged and it took me weeks and at least ten phone calls to get the refund. as a result I moved on and I suggested that you look elsewhere.

We've been looking for a new dental clinic since our go-to hygienist retired. Not completely…read moresatisfied with other dentists' results in the interim, we scheduled an appointment at River District Dentistry after reading about the clinic online. One of the big draws for us was that they use the latest technology for their dental work, which was detailed on their website. I'm happy to say our search is over as we were very impressed with the new patient overview and initial teeth cleaning. The entire staff was welcoming and made us feel right at home. Jesse and Amanda are two of the friendliest receptionists I've ever met! Niki was super nice and very patient as she guided us through the introductory process (consisting of panoramic + standard angle X-rays, full dental photos, questionnaire & dental review with the doctor). Victor and Shannon, our hygienists that day, were extremely thorough during the cleaning process and never made us feel rushed. There are two doctors at this clinic; we met with Dr. Biddle during our first visit. I immediately appreciated Dr. Biddle's method of presentation as he was going through the review of the new patient questionnaire and dental images. He took the time to really listen to my concerns and never seemed pushy with any procedure he mentioned. After presenting all the facts, he gave his opinion in a non-forceful manner, then truly left it up to me to decide if I wanted any procedure. I say "truly" because even though any dentist will need to abide by the patient's choices in the end, their method of "recommendation" can vary greatly. My regular dentists at the previous clinic were extremely pushy about getting all sorts of dental procedures done. This urgency made it seem like my teeth were about to fall apart, which was odd because overall I felt they were relatively healthy with some minor issues. I didn't appreciate this insistency of dental procedures at the previous clinic as it made their recommendations appear to be money grabs from insurance (I'm not sure if this was the real reason, but it sure came across like that). Dr. Biddle was nothing like this at all and gave us really good vibes right from the beginning. As suspected, the overall health of my teeth was confirmed; I just needed to keep an eye out for a few problem areas. The clinic itself was warm and welcoming. Even though they've been in business three years already, the place looked brand new and sparkling clean... a great reassurance when allowing someone to probe your teeth and gums with publicly-shared instruments! We will definitely be long-term patients here and are extremely thankful to the staff for providing such a great experience at, who would have thought, the dentist!

I absolutely love my previous dentist office in kitsilano but recently moving to the River…read moredistrict, driving 45 each way plus an hour appt to kits and basically taking a half day off work was not working so I had to find someone locally. Brand new dentist in the River District area. With a new office comes fancy new equipment and tech and young staff. Really great reception team. Always friendly and welcoming. The medical staff are also very friendly but they're all very young and with that comes lack of experience. It's not a bad thing but they haven't caught anything my old dentist would have caught (or scolded me) on. They are very efficient so I'll continue to come here. Have already referred a few neighbours there and we are all happy with the service. Thanks everyone!

My father used to be a dentist. Dr. Tara & Team are authentically caring dental Rockstar's. You can…read morefeel the warm welcome and great team work the moment you walk in. My wife is going through replacing 3 molars and building up her jaw bone mass. She's all thumbs up. I have a cracked wisdom tooth. Not painful . . . . yet! So after humming and hah-ing I'm going to make the wise move to call Tara's team.

I found the dentist, Tara Kim, extremely condescending. She chastised me for not having my teeth…read morecleaned not once, not twice but THREE times even though I tried to explain to her that I hadn't visited a dentist in a while due to the pandemic, and I was in contact with immunocompromised family members so had to be careful. I get that she's just doing her job, but some people have different circumstances. The first time she said it, ok, but after the third time, it was EXTREMELY annoyingly. She showed no empathy/compassion and probably just thought I was making excuses. Needless to say, I was not impressed with her attitude and lack of respect. My previous dentist was knowledgeable and encouraged me to keep my teeth healthy, but had a way of being really nice about it and never made me feel terrible. Even when I showed hesitation in getting my wisdom tooth extracted (I was clearly nervous) and asked her what my options were, she very plainly said, "you can do nothing or get it removed!". Like I know that Sherlock; I was looking for more information and reasoning. One of the worst dentists I've encountered and lacks experience in patient care and bedside manner. Do not recommend - seek an alternative dentist. I will say though that the receptionists were very kind, courteous and attentive. They answered my questions politely and respectfully.

Doctor and dental assistant was courteous and pleasant…read more Receptionist is not friendly. We came in and didn't greet us. Not pleasant and inviting. Prior to coming in, I have ask if they provide seniors discount (most dentist have 10% seniors discount) but we never got an answer + never communicated if fee was after discount or not We were given a referral note to denturist, we went to unit 240 instead of denturist unit 270.

Incredible dentistry practice. You know you are in good hands when the receptionist has been there…read morefor 30ish years and the hygienist​ has been there for 11 years. They were very helpful regarding insurance and looking into my coverage​ and what would be ​ covered before I ever came.

I highly recommend Dr. Ally Kassam and Inspire Dental Group. I have known Dr. Kassam for 15 years…read more He is calm, patient , diligent and committed to providing excellent care. Dr. Kassam regularly attends conferences and conventions to keep on top of the latest dental advances. My children have built a special connection with him and his staff. The children look forward to dental visits. Appointments are never rushed. Staff always take their time connecting with them and explaining procedures in simple terms. Dr. Kassam and the hygienist regularly call the day after appointments to touch base. Inspire Dental Group provide a great service from the moment you book the moment. My family and I have been blessed to have found such an amazing dentist. You must give him a try! Tazim

I had a Crown completed a few years ago and it was defective and caused the gum tissue to pull away…read morefrom other nearby teeth,which causes risk if cavaties.I complained to Dentist Kasman and he called my dentist and stonewalled the serious issue.Goid job ignoring previous patients lousy customer service all about the money not patient care

My family has received multiple dental services from here for years. All the staff are wonderful…read morewith little children and adults alike. More recently, one of my children and I received a newer treatment offering called a T-scan. For my son, he no longer deals with extreme tooth sensitivity. Such a game changer for him! And for me, I can actually feel the difference in the bite contact with all my teeth now. Turns out for most of my life when I bit down on food it was primarily my very back teeth that made all the contact. Now contact is evenly spread throughout all my teeth which has made eating a much more efficient and enjoyable process. We had no idea a simple adjustment to our bites would make such a difference to our every day experiences with food. We highly recommend Oral Health Solutions for all your dental and oral needs - especially the needs you're not even aware can be fixed!

I have been going to this dental office now for over 20 years. Dr. Hill is normally my go to…read moreguy. But recently I've been seeing Dr. Garrett and Dr. Wang . They are both absolutely wonderful. I would highly recommend this dental office to everyone. Especially those that have that dreaded fear of dentists. Please keep that in mind if your looking for a gentle effective dentist. These guys are the best. Also the entire office staff are all wondeful people. Don't continue to be in pain go see these people. You won t be disappointed.

You have to love a Dentist office that will set up your next appointment when you are finished your…read morecleaning and then call you a week before that future appointment to remind you that the date has arrived. They even go as far as to offer to call you again even closer to the date if you would like! This place is just full of wonderful, happy, friendly staff! There is no other dentist office I have ever dealt with like this. It almost makes it a great experience going to the dentist.

The best dentist I've ever had, and that's saying something as a 50-year-old! Upon meeting Dr…read more Bobanovic, it is immediately apparent that she is completely invested in your health and comfort. Also, I want to commend all her staff; the hygienists, assistants and front office workers. Their friendliness, proficiency, and professionalism create a very welcoming and safe environment.