I always vouch for bedazzled nails, always. I have recommended them to countless people in Parker and that ends today. Two days ago I got my nails done by Patricia, who I've gone to for over two years. They didn't look anything like the sample nail which is why I chose it and I had asked her to lighten it about mid way through. She said she did, I never saw it get lighter....I told her I would sleep on it and see if I liked it any better. I didn't. We also have family photos this weekend and I have a work meeting next week and the nails I wound up with were just not appropriate (to me) for either and truthfully, I hated them and they were nothing like what I had picked or wanted. Every time I looked at them I was thirsty to pound a tequila sunrise. The ombre was poorly executed, but most importantly - the colors from the sample nail vs. the nail I got were completely different.
I texted the owner (that I've again, known for two years) and said the sample nail vs what I got just looked nothing alike. She asked for photos of what I asked for vs what I got. I didn't have the sample nail photo, but sent her a photo of my nails and she didn't reply.
I came back in this morning to get them redone and to get a pedicure. I had asked Gigi (the owner) for just a discount (I did not even ask for a free service, just a discount!!) and she was actually at the salon and told me that I had picked those nails and all they would do is buff off the purple and keep the pink to correct them. But the pink also wasn't like the sample nail and I hated it! So I said that. Again was met with "you picked this" multiple times. I've never been so shocked. She also said Patricia said she had told me she would redo them 2 days ago when I initially got them done (she never said this, but if she said it 2 days ago, why would it not apply today?). Again, I have been coming here for 2 years. I probably spend over $2k here a year and this is the first time I have ever complained or asked for a discount to have something redone - not even for free, didn't even ask for a refund, etc.
The level of what I felt like was disrespect I was met with was so crazy. I told Gigi that I would just get my nails done today (I was desperate to get these off), but then would never be back, and I meant it. Oh, then Patricia said she was uncomfortable and wouldn't do my pedicure - even though I said 100x it was not her fault the sample colors were way off. Some other guy did my pedicure, which was fine, but I couldn't believe the events that unfolded just from me hating my nails for the first time My mother in law stopped seeing Patricia awhile back because of her bad attitude and so did another neighbor and now, I'm joining that list of loyal customers that won't be back. read more