Stephanie did an amazing job. She was kind, reassuring and educating throughout the service to…read moremaximize comfort throughout the whole thing. The location is clean, comfortable and private.

Love it here! First time and definitely will be back. Kaela was so great and informative. I used to…read moreget sugared (terrible never going back) and I can honestly say this was such a great experience. I'm so pleased with the results! The vibe is also the absolute best and the little boutique inside is amazing! Yay so excited I found this place!!! Kaela you're awesome!! Thank you so much!

I'm not a huge waxer but this place is great! The prices are reasonable the staff is friendly and…read morethe space is really clean. I usually see Molly and she's fantastic! My eyebrows look so good, have a good shape but are still natural looking. It's taken me a long time to find a place that doesn't try to make my eyebrows too thin or over fill them with powder. This last time I also purchased a body scrub they sell which feels and smells so good! Definitely worth checking out!

I truly cannot say enough good things about this location. I have only been several times but each…read moretime was just as pleasant as the last. My eyebrows have never looked so good and my confidence level has improved vastly thanks to Emma! Her room is always so clean and she really takes her time and care to make sure I always leave happy. I also would like to point out that the front desk staff truly has an equal hand at making the experience pleasant. I definitely recommend going here!

Excellent service and care! Love the services and team here. I have been a client here for 5 years…read moreand still love my loyalty facial once a month and always add-on services to keep my skin healthy and looking good!

I have gone to Kelly for all my skin care, through the last 20 years or so. As I've aged my skin…read morecare needs have changed. She has adapted my treatments and products to my aging skin. I love the Environ product line she introduced me to. She now does injectables like Botox . I w as worried about trying it so I just had her do my forehead, eyes and upper lip. It looks great. Considering doing more.

First impression after walking in; I love the variety of products they offer…read more After checking in for my first visit I was really impressed with the intake form they asked me to complete. It asked specific questions about my hair care, styling preferences and hair desires/goals. I've never had a salon ask for that info but it shows they really care and want to make clients happy. The salon was very clean and the atmosphere was relaxing. They had a great selection of teas and coffee and lemon ice water. I feel like Reagan did a very thorough job on my high and low lights and a trim. Best part was the scalp massage!! Overall I was pleased with the experience and my hair turned out great! I thought it was really unique that J Salon has their own line of hair products. The owner works with a chemist to create a variety of hair products at a reasonable price.

To be clear, this salon does perform quality services. I have always been happy with my hair. This…read morereview is based on this most recent experience. I had an appointment booked for 7/19, to take care of my hair before vacation. I got a call today, 6/26 canceling that appointment because the stylist is now unavailable. Which is completely understandable, what am disappointed in, is the lack of effort or flexibility in getting me rescheduled. The salon is the one canceling on me--it would be nice if there was some flexibility or ability to work with me to get a new date booked. To note this is the second last minute cancellation I have had with this salon.

My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

I am always skeptical to try new people out but was forced to since I moved. Brie has been…read morewonderful. She's my go to for facials, lash lifts, and brow wax. Her hydrojelly facial with cryo rollers is the most refreshing thing. Her abilities are endless as she even dermaplaned my eyebrows to help me prepare for laser hair removal on the brows. I'm now a regular and even bought my mom a facial from her. She also raved about her facial. :)

Kristen never fails to disappoint. My skin misses her when I can't get in. Dark spots treatment and…read morebreakouts needed calming. Relaxing in the soft glow of her studio. My skin felt so good afterwards

Kristen knows my skin better than I do! I trust her recommendations and love how my skin looks with…read moreher help. Her treatments are amazing and her knowledge about process and products is not driven by cost. She will always recommend the best procedure and product for your skin type. I always tell people about Kristen when they ask how my skin looks so good. I never wear make up, because I love showing off her work!

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

Nicky does an amazing job and Ryan does a really good pedicure! I really like this shop, good…read morepeople, clean atmosphere and consistent service and quality.

Clean salon, friendly staff, and reasonable prices. They have very comfortable and roomy massage…read morechairs.