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    Bed Bath & Beyond

    3.4 (7 reviews)
    PriceyHome & Garden

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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    3.7
    (6 reviews)
    0.6 mi

    This was one of the worst customer service experiences I've had…read more My husband and I came into the store for a large paint project involving three bathrooms. We had already been speaking with an associate for about five minutes, and I had already chosen my paint colors--Lace White and Caviar Black. We were well into placing our order when another customer walked in and stood behind us. Instead of finishing helping us, the associate immediately turned her attention to him and asked, "What can I help you with?" She spent the next 15-20 minutes discussing his project, asking about paint colors and finishes, mixing his paint, and even carrying on a conversation about his patio--all while my husband and I stood there waiting as if we didn't exist. Finally, I had to interrupt and ask, "Aren't we first in line?" Instead of a genuine apology, all I got was an awkward "Oh..." There was no acknowledgment of how long we had been waiting or that we had been completely overlooked. It honestly left me wondering why we were treated this way. Was it because we're a gay couple? I truly hope not, but I can't understand why we were ignored while another customer who arrived after us received the associate's full attention. Our project was substantial--we were purchasing paint for three bathrooms--and I had already selected the colors and was ready to complete my order. No customer should ever be made to feel invisible or treated as though they don't matter. This experience was unprofessional, disrespectful, and unacceptable. I hope management reviews what happened and ensures that every customer is treated fairly and with the same level of respect.

    Nice people, complimentary coffee, clean, and efficient. I love going into this store.read more

    The Home Depot

    The Home Depot

    2.0
    (42 reviews)
    0.5 mi
    $$

    Home Depot scores high when it comes to selection, variety for your home, and competitive prices…read more However, the overall experience here is kinda... meh. Not much has evolved at this store over the last 20+ years. When you walk in, they still have a single counter dedicated to customer service, returns, and order pickups. Yeah... imagine the line and how slowly it moves. They do have lockers for picking up smaller online orders, although I've never used them. Curbside pickup is available too if you'd rather not go inside. One of Home Depot's biggest strengths is the garden center. Compared to many local nurseries, the prices are almost always better. You can even order trees online with free shipping. I've done that several times, and what arrives has always been healthy and usually large enough to meet expectations. Outside, you'll find a large selection of trees and shrubs, and there's a huge parking lot, so getting in and out is easy. Staff members are usually helpful when you need them. If I had to point to one thing this store should improve, it's that all-in-one customer service counter. Ugh. Separate returns from pickups already!

    Excellent experience today! An associate was able to help me locate a honeywell zone valve and…read morecustomer service (Ken!!!) was able to help me do a quick price match and I was on my way. Installed the zone valve and all is good! Thank you HD of nanuet!!

    Photos
    The Home Depot
    Seasonal flowers, plants
    Seasonal flowers, plants
    Traditional returns, customer service, order pickup all in one

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    Traditional returns, customer service, order pickup all in one
    Rockland Mattress

    Rockland Mattress

    4.8
    (19 reviews)
    1.4 mi

    I was in the market for a twin sized mattress only (not box spring) for my 5 year old. I didn't…read morewant to be spending a lot of money on pillow top, gel, memory foam or whatever. Just wanted a simple mattress for under $200. I first went to a chain store near where I live. Big mistake. I was shown all kinds of mattresses (none of which I wanted) around $600 or $700 when I clearly said my max was $200 that I was willing to spend. The salesman tried to sell me a basic twin size, coil mattress claiming it was "on sale" for $300+ dollars, but then he sat me down and said that he'd give me a deal by selling it for $280. I couldn't get out of there fast enough. Each time I tried to leave, the price magically reduced until his "final" offer reached $180 but I had to buy the mattress right there and then, or leave a deposit to pick it up later. *insert eye roll* Yup...buh-bye. He tried every tired salesman-y trick in the book, and I was there for like half and hour. Just based on that experience, I was hesitant to try again, but I'd heard so many good things about Rockland Mattress (a local company!) that I schlepped down to Nanuet to see if they had what I needed. I entered the door and was greeted and then left alone to browse (heaven!!). When I was ready, I approached Dan, and asked him what twin-sized mattresses he had. He didn't try to upsell me or come up with fake prices. He showed me what he had available that met what I was looking for, and told me the price (which was far lower than $180 and for a way better mattress). Boom....done. No haggling needed. I bought the mattress right then and there, and Dan even loaded it into my minivan for me. I think the whole transaction lasted less than 10 minutes. If you're in the market for a mattress, do NOT waste time going anywhere else. Just make a beeline to Rockland Mattress. There's a reason they've been in the business for over 30 years. You can really see that they value their customers as clients instead of commissions. I'll definitely be heading back there next time I'm in the market for a mattress!

    This is my 4th mattress from Rockland. The service is impeccable and they know exactly which…read moremattress is right for you! The delivery service was excellent!! Will always buy from them!! Thank you for such a great experience again!!

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    My new Mattress and bedding
    My new Mattress and bedding
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    Bed Bath & Beyond - homeandgarden - Updated August 2026

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