Awful Experience - Misleading Pricing & Unprofessional Service…read more Visited Goman Mississauga today to purchase an LG range (LSIL6334XE). Their entrance sign promises price matching, but the experience was the opposite. I showed the salesperson Goman's own website listing the model for $1,999. Instead of acknowledging it, he claimed it was an "old model," tried to push a higher-priced model, and even said my chosen model might not be in stock. Only after I was about to leave did he "check" and confirm a shipment was coming. When he started the order, he quoted $2,100, despite the online price. He then claimed he couldn't find the model on the Goman website--so I had to walk him through their own site. After speaking with the manager, he agreed to match the $1,999 price. When I showed him Home Depot's price of $1,895, he responded arrogantly: "Grab it." Completely unprofessional. I spoke to the manager, who tried to excuse it as a "wrong model" issue, which simply wasn't true. He then said they would match Home Depot--but wanted $199+tax for delivery and removal (which Home Depot includes). In the end, I bought it from Home Depot. Misleading price-match claims, poor transparency, and discourteous service. Very disappointing experience.

We were in the market for all new appliances for our new home. We went to three different specialty…read moreappliance stores and were extremely disappointed with either their indifference when we walked in to when a sales rep is clearly pressuring us to make a purchase right away and the other suggesting a completely different set of appliances that we didn't need. As soon as we walked we were greeted. The store GM attended to us as all were busy. He went through our needs and what we wanted and left the decision to us giving us pros and cons for each of the appliances and brands. No pressure. We told him that we would make a decision and come back. No pressure that the deal is for today BS. He promised us he would send us the specs for the appliances so that we can start passing the specs to the kitchen designer for perfect fits. He did what he promised. Next week we came and closed the deal. The pricing he did for us was very satisfying to us. When we close a deal we want to feel that we can rely on him. It was refreshing to deal where the reps are working to what you need and not how much commission they can earn on a deal. I would recommend to go here for all your major appliance purchases and even the high-end luxury brands such as Sub Zero, Thermador, Fisher Paykel and also the regular brands as they vary just about every brand and budget.

Bohdan from Appliance Wizards did an amazing job. Arrived on time and fixed my dryer. I thought I…read morewould have to buy a new one. He gave me a flat rate to fix it and lived up to his promise. Ha also helped me clean out the vent at no extra charge. Highly recommend him.

From the owner: For over a decade, we have been providing top-notch home appliance repair services. Our experienced…read moretechnicians are dedicated to solving your appliance issues promptly and effectively. We pride ourselves on professionalism and customer satisfaction.

The first words that come to mind when I think of Appliance Bazaar is Excellent customer service…read more I went to this store looking for a washing machine that is not HE as I was not at all happy with my current washer. Sean was amazing he took so much time explaining to us the different brands and even went so far as to bring a washer I was considering to the back of the shop. He hooked it up and let it run a complete cycle so I could see and hear for myself how well it work. Upon delivery of my new washing machine I called Sean to let him know that I did not receive the hot and cold water hose. He explained that they are no longer included but said it was no big deal and he would drop it off for me. To my surprise Sean took time out of his day to go to home depot and purchase the hose free of charge to me and bring it to my house. In this day and age that level of service is unheard of. I am so grateful for everything and highly recomment Appliance Bazaar ok Kennedy to everyone. And I absolutely love my new Huebsch washer. Thanks a million Sean.

From the owner: When I think of Appliance Bazaar, the first words that come to mind are 'excellent customer…read moreservice'. I visited this store in search of an appliance that was more affordable than any other store, and they managed to beat the prices of all the top brands in the market.

One of the Worst Retail Experiences - Misleading Pricing & Rude Service…read more Went to Goman Mississauga to buy an LG range (LSIL6334XE). Their big sign says "We match prices." Reality: they don't. I showed the salesperson Goman's own website listing the model for $1,999. Instead of honoring it, he claimed it was an "old model," pushed a pricier one, and said mine "might not be in stock." Only when I was about to leave did he check--and suddenly there was a shipment coming. When he finally started the order, he quoted $2,100. I showed him the exact Goman web page again. He said he "couldn't find it," and I literally had to guide him through their own website. After talking to the manager, he agreed to match the $1,999. Then I showed him Home Depot's $1,895 price. His response: "Grab it." Incredibly rude and unprofessional. Told the manager. He brushed it off as a "wrong model" mistake--completely false, since the salesperson had already confirmed the correct model. Manager said they'd match Home Depot, but wanted $199 + tax for delivery/removal, which Home Depot includes. I walked out and bought it at Home Depot. Misleading price-match promise, evasive behaviour, and disrespectful service. Definitely not going back.

Bought a Kobe Range Hood 14 years ago after much research both on product and company…read more ONE of the halogen bulbs just burnt out 14 years later. As this hood has no name on it AND I had no paperwork after all these years, I took a chance on calling them. Well, I spoke to Theresa at Goemans. She asked for my phone number and.....bingo. She checked her computer, found my sales invoice and forwarded it to me. With that info, I was able to download a manual and determine both how to change the bulb and what bulb was needed. New bulb has now been installed and all is working as expected. After sale customer service? 10/10 so thank you !

I have bought a close to a dozen appliances from Royal in the last 12 years for rental apartments…read more Always had prompt service, good pricing, good delivery, and they take away defunct appliances for a reasonable fee. They have pretty good in-stock selection, and sometimes a real deal on an item with a scratch or dent. No complaints.

I am not a customer. However, their delivery van blocked my driveway, and were throwing delivery…read moretrash on my property after I had politely asked them to please move - as I was having Bell install new fiber optics in my house, and they had moved temporarily to connect to the main box. The driver responded with a string of invectives, calling me an "incel" telling me I didn't have a job, etc. Very odd considering I mentioned my wife and the technician who were waiting to get into my driveway. I don't appreciate having to clean styrofoam out of my driveway because they can't stay on their customers driveway - nor do I appreciate hostility towards my completely legal right to enjoyment of my property. Incel is a term used by so-called pick up artists who are extremely misogynistic. I had to google it, so the delivery driver's attitude tells me a lot about it. They were also months late getting the delivery to my neighbour who is also dissatisfied with their service. Coach your delivery team - if they cannot respond to a polite request or at least offer a low level apology, they are probably engaging in road rage, insubordination, and other hostile actions. Its a really bad look for your business. And they are also asking for 5 star reviews to try and fight back against the legitimate criticism here.

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

Do not ever use this company. They ordered parts to fix my stove and never delivered them. They…read morecame to fix my stove, but said they didn't have the right tools and would come back-they never did. I left four messages inquiring about returning to fix my stove and delivering the parts. They never called back. Worst customer service.

i requested Ali to look at my washer that wasn't spinning or drainin. He came and diagnosed pretty…read morequickly and gave me an affordable price. He came after a day and fixed it. Amazing experience