I appreciate integrity and I got it here. I had my machine in for service and the feed dogs were…read morenot great. It's an expensive fix, but much cheaper than buying a new machine. It is only worth fixing on my machine if the rest of the machine is in decent shape. Victor checked it out and found it is worth fixing. But before going to that expense he did all he could to give them a bit more life. I'm sure I will have them replaced relatively soon. He could have encouraged me to buy a new machine instead, which would have benefited the store and cost me much more. He didn't do that. I so appreciate his honesty.

In December 2024 I purchased a very expensive Embroidery and Sewing Machine (about $8,000.00) from…read morethis store. At the time of purchase I was given excellent service. I later returned to the store to purchase fabric and other items. July 29, 2025 I purchased some items including a ruler that cost $42.50 + tax. When I got home I realized I already had the ruler and about 1 week later tried to return it in it's UNOPENED package (I live in the hills so it is about a 30 minute drive to the store so I didn't immediately try to return the item). I was told they do not give cash refunds, only store credit because, quote "some people abused the return policy". This is a violation of Washington State Law but they don't care. I took the following information from Washington's Consumer Protection Agency's site: 1. Disclose the return policy: Retailers must clearly communicate their return policy to customers before they make a purchase. This can be done through signs in the store, information on the receipt, or on the retailer's website. 2. How many days does a customer have to return a product under Washington's consumer protection regulations? Under Washington's consumer protection regulations, a customer has seven business days to return a product for any reason. 9. Minimum Return Policy Disclosures - Retailers must clearly display their store's minimum return policy -- whether it is no refund at all or store credit only -- on all signs and receipts. I have decided to keep the ruler and never do business with them again. Nowhere is it posted in their store about the return policy, it is attached to the receipt which you get AFTER you have paid for the product making it non-returnable. Of course, I doubt that they care if I come back because they already got the big money from me.

Upscale thrift shopping- love it! Smells amazing in there, not like other thrift shops.... Only…read morething negative i can say is the only one trip with 5 things allowed in the fitting rooms. This feels like a punishment to the customer. If one or two people need limiting then limit them, not EVERYONE! Or make it a "suggested limit" so the customer can be made aware of your concern but not mandatory! Really! Most of us would make an effort to try on only our serious choices..... come on! But i will be back often because of the great deals and very nice display.

Lovely (higher end) secondhand shop. I came in looking for a small lamp for my kitchen. I did not…read morefind one, but I was impressed by their displays. The staff is super friendly and helpful, we were greeted with a happy "hello," as soon as we walked in. Shopping second-hand is recycling at its finest. I positively refuse to go to Goodwill, so I'm really pleased to have this option.

Grocery Outlet Rainier is open! It's seriously a great store with amazing deals!…read more The manager is really a great community oriented person. He believes in buying local and giving back to the community. The manager stated the products will be numerous and he's happy to stock what people want. If your doing your daily shopping or passing through there's no doubt you'll find what you need.

My last update was in March. Have things improved? No. Still empty shelves, price tags missing. The…read moreparking lot and outside of the building are dirty. The side of the store where you return bottles is a disaster and an eyesore. Sadly, no improvement to the shopping experience. The cashiers are pleasant enough. At this point, it's a hard pass. I was really hoping for more changes.

Horrible store and attitude. No help offered. Overpriced. You would think they would be glad to get…read moresome customers in during the current pandemic. They were not. I was masked, doing the social distancing thing as were the unfriendly employees. I was in need of some items, but could not find them. I heard them ask other customers if they needed help. I guess since I am not a local, my money is no good here. As I left, no one said a word about me not finding what I was looking for. Nope not a word. No words coming in, while I was shopping and as I left. Wow, that's really bad customer service.

The staff were friendly enough and I was surprised at the selection they had. We needed specific…read morehoses for our sailboat as we were at the public docks and they had what we needed! You might pay a few bucks more but the convenience and nice selection make it worth it. I'd recommend.

I went in today to purchase a new tractor, but it seems "Family-Business" Pape closed down the…read moreLongview store and fired all of the employees without any notice. OUCH. Good thing Clark County Lawn and Tractor just down the road in Vancouver was there to help me. Honestly very pleased with how this turned out. I just got way better service than I have EVER received from Pape in the past. Good riddance Pape. Clark County Lawn and Tractor is my new go-to stop.

I love this John Deere dealer. We just bought a new JD mower from them and the service was…read moreexceptinal. I have been in several times before buying parts for my old JD, and kept eying the new x370. 4k upfront was out of reach for me, but Danielle hooked us up with John Deere financing and we took it home today! Any John Deere or stihl needs go here!

Went into get a new battery as we do every year for a new car. The gentleman at the counter was the…read moremost helpful we have ever had at any location. I highly recommend this location for all the car needs!!!

RJ did an amazing job. Left us alone for the most part, answered questions when we had them, and…read moregot us a great deal. They had a decent selection of mattresses to choose from. Will definitely be recommending RJ and his team to others.

As good of customer service as you can get. They ask great questions and when you get your bed home…read moreyou know it is the right one. Thank you

Clean, well lit store…read more The employees are always kind and helpful. They have a great selection of body washes, lotions and sprays for women and a decent selection of men's products as well. I appreciate the variety of wallflowers and scents, plus B&BW candles! I have yet to try their laundry products but plan to.

This is an excellent addition to Longview/Kelso shopping options. There is a good selection…read moreconsidering it is a smaller store and the employees have always been helpful in my experience.