I had a recent encounter with Tow guys where I needed my car to be towed from residence to the…read moredealership. They were easy to communicate with, punctual and very easy to reach on the phone. We had an incidence where there was some damage to my car during towing and the team was very kind to help pay for repair costs. It is rare that you find a company that is this honest, professional and easy to work with.

Very good and quick communication throughout the towing process. Affordable. Very friendly and he…read moremade it a point to not scratch our driveway! That's going above and beyond!!

I had an excellent experience with I Tow U! From start to finish, they were prompt, reliable, and…read moreprofessional. I needed assistance and they arrived quickly, communicated clearly, and handled everything with care. The driver was friendly, knowledgeable, and made a stressful situation feel much easier. Their rates were fair, the service was efficient, and the quality of work was outstanding. It's rare to find a company that truly values customer service the way they do. I highly recommend I Tow U to anyone in need of towing or roadside help -- they definitely go above and beyond!

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

Father and son towing is amazing. I have a motorcycle and I know it is in good hands…read more Thank you Suhail Alsouqi for your help. Every time I see him I know my bike will be in good hands. Always has his area cleaned properly with a smile. I don't want my bike to break down on me every but if it does, I know Suhail Alsouqi from father and son towing fast will always be there. Thank you

I needed a tow for my car and called Hagerty so they worked with this great company, Father and Son…read moreTowing, to get my car safely transported to the shop about 90 miles away. Their service was fast, the tech knew how to handle my vintage car with car and quickly got it to the destination with text and phone call updates. I'd definitely use them again and recommend them highly.

I was in a really difficult situation where I needed my car towed quickly and Leo's Towing service…read morecame through in a big way. Not only that, but my driver/technician was the nicest, most considerate person. My car was in a difficult spot, non-operational and it was in the dark. He handled it like the absolute pro he is. I had been turned down by another towing service, but Leo's came through for me in clutch moment and delivered my car to its next location without a hitch. I went home and told my family how I was rescued out of a really impossible situation and will be recommending them to everyone I know. I needed it towed more than 7 miles, so the total cost was on the pricier side. The price for the tow was worth every penny.

Fast arrival. Discount friendly. Unlocked my door in less then 10 minutes. Friendly guy.read more

Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly…read moreknowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. UPDATE I used them a month ago and I had to move my other classic to my new location this Sunday a month later. And the new driver Oscar was just as good as the previous driver Robert. He went out of his way to help in anyway that he could to make sure the job was done right and he was very fast efficient and safe with the vehicle. Would highly recommend this business to anyone once again they have great prices, great personnel, and just great service all around.

We had them tow our Motorhome The young man I believe his…read morename was Brian Was the most professional and such a kind young man He was able to keep us at ease under very stressful situation I would highly recommend their services

AFT has always come through when needed! Pricing is fair and their drivers know what they are doing…read moreand it shows!

Very unprofessional staff. They don't even try to answer your questions. They should get trained to…read moreserve the community, or at least to provide efficient service. Not just the female employee but also the male, both very rude and unhelpful. If I could give them 0 starts I would. I wish the city could do better with this place, or at least have staff who would actually help you. A lot of people end up here desperately trying to get their car back with no money on their pockets, the least they could do is answer a simple question so we could proceed and solve the problem. They should really change the public agency, this has been going for years now.

My daughter's car was hit and towed to this location on a Saturday @5:40pm. They're closed on…read moreSundays, and Monday was Memorial Day, with pickups by appointment only. I learned there's an extra fee for holiday pickup, but waiting until Tuesday would cost the same due to an additional day's storage. The total to retrieve the car was $546--steep, but we had no choice. Thankfully, we called ahead and discovered the car was at their Anaheim location not Santa Ana were they told us. Upon arrival, they only allowed my daughter inside after verifying her driver's license. She couldn't find her current registration in the glovebox, and they refused to release the car despite us providing proof of insurance and past payment statements. We were stuck for 40 minutes with the AAA tow truck waiting. Fortunately, my wife found a copy of the car title, texted it to me, and they accepted it. After payment, they towed the car to the entrance for AAA to take it home. The process felt overly strict and expensive.

Absolutely terrible. I called their line in an effort to understand the process, and first OFF,…read moreapparently they have multiple representatives for their multiple locations- fine. Understandable. However, when getting to the physical location to actually pick up my vehicle, there was only one gentleman there who argued with us saying it was cash only. I called the representatives multiple times for clarity WHEN I WAS THERE, but it was difficult dealing with this because every time I called it was someone new. The worst part is I asked for the representative to give me their name and they refused. They also told me a different price over the phone vs in person. Terrible service for an already difficult situation

I would give zero stars if I could. This company towed my vehicle from my doctor's office parking…read morelot under completely inhumane circumstances. I had a valid handicap placard clearly displayed. During my appointment, I experienced a medical emergency -- a collapsed airway and respiratory failure -- and was transported to the ER. My car was left in the lot because I literally had no choice. Instead of showing any basic compassion or common sense, this company towed my car anyway. My husband couldn't immediately retrieve the vehicle because he was home caring for our one-year-old child while I was in the hospital for over a month. By the time he was able to locate the car, we were charged nearly $1,000 to get it back. For a situation that was completely out of our control and medically documented. I provided proof from my doctor confirming I was transferred to the ER during that exact time. It didn't matter. They refused to work with us or take any accountability. I filed a complaint with the Better Business Bureau -- ignored. I attempted to pursue this in small claims court, but the owner has made themselves nearly impossible to serve. Even when I paid to have paperwork delivered, they signed for it in a way that was intentionally illegible, preventing the case from moving forward. I was ultimately forced to drop the claim due to my ongoing health issues and the stress of dealing with this company. This isn't just bad business -- it's predatory and unethical. Towing a medically compromised patient's vehicle from a doctor's office and then profiting off the situation shows a complete lack of humanity. If you have any choice at all, avoid this company.

From the initial conversation on the phone to schedule service, to the friendly tow truck driver,…read moreit was amazing service all around! Friendly, efficient and great communication.