The team here has always been responsive and helpful. They quickly resolve issues. They have always…read morebeen respectful.

I had a tour today for an apartment and was really happy leaving the property, manager showed us…read morethe place and was a great man all around, he told us to call the office to speak with the women there because she handles all applications. I called for an update and I believe the woman name was Lisa. Lisa answered and was probably the most unprofesional and rude person I've ever spoke with. if you want to rent your home don't work with Joe kapp real estate they'll definitely make sure you don't get it rented from how rude there office is. anyways property manager was a great person, the office seems to not want to talk to clients even thought it's there JOB.

We have been so lucky to work regularly with the fabulous Monique. She's gone above and beyond each…read moreand every time we've needed her. The value of service requested and the speed of response have been excellent. They are a great company and we fully recommend them for either landlords or tenants looking for excellence. Thank you!

We have had a very negative experience with this management company and would not recommend them…read more Throughout our tenancy, we experienced ongoing maintenance issues that were never properly resolved--most notably the dishwasher, which never worked correctly despite repeated repair requests. The issue was acknowledged but consistently ignored or addressed with temporary, ineffective fixes. The most troubling issue has been the billing and invoicing upon our departure. Unfortunately, my father is very ill, and we needed to move out of the residence as soon as possible to be with him. After 10 years as residents--with repeated requests for carpet updates, virtually no repairs completed, and zero tenant issues--we believed the outcome would be more amicable. Charges, as shown in the attached documentation, appeared to change after the fact, and attempts to obtain itemized breakdowns were met with vague responses or no response at all. This felt highly unprofessional and, frankly, raised serious concerns about the accuracy and legitimacy of their billing practices. At move-out, we were charged $1,200 for "cleaning," which is completely unreasonable. After 10 years, yes, some light bulbs burned out; however, we replaced them. The unit was left in excellent condition and was professionally cleaned. The attached preliminary statement provides no detail or itemized explanation to justify these amounts. Requests for specifics were never received. Overall, this company demonstrates a lack of transparency, poor communication, and disregard for tenant concerns. Between unresolved maintenance problems and unexplained financial charges, dealing with them has been frustrating and stressful. I strongly advise others to proceed with caution and document everything if you choose to rent through them.

CID Management Solutions exceeded my expectations. Their staff was courteous, knowledgeable, and…read moreattentive to my needs. Any concerns I had were handled quickly and efficiently, and I appreciated the level of customer service they provided. Overall, a very positive experience.

My dealings with Ruth Campbell go back years as a board member, and those are pleasant memories…read more More recently, as condo owners, CID came back into our lives, and Crystal Nova has been wonderful to deal with; she is always pleasant and quick to respond to our questions and concerns. Thank you, Crystal!

I have generally rented directly with the owner/landlord, and my last apartment was with a big…read moremanagement company, that I've not had a good experience with. However, Darlene changed all that! She has been absolutely a joy to work with. She has been responsive, and so nice to just talk to. They've taken care to make sure that the apartment was ready when I needed it. She's trusted me to go in and view the apartment on my own. It's a beautiful quiet place, and I'm looking forward to living here for a while and working with Darlene.

i was a tenant with sandpiper and I had a n awesome experience. I stayed there until I relocated…read morefor work. my residency started just before Covid and I was terrified but Darlene helped me thru it all. she guided to resources that helped with paying my rent made sure I knew about Covid updates and even provided me with contacts and facilities for Covid testing. I would not have made it thru it without here. she is abs amazing, I honestly wish there were more people in the world like her. a complete Godsend.

They are wonderful, and so far Lori has been very upfront, and honest with my bf, and I. She helped…read moreus as much as she could get the place we wanted. Sometimes they get a little busy and forget to call you back, but if you call they apologize, and are very honest in admitting they were busy and hadn't gotten to it. Highly recommend.

These guys seem pretty good…read more They took care of a neighbor's plumbing issue (non-urgent) that was affecting me in under 12 hours. They also arranged a more expensive repair to a problem my unit had - it took them several months. I suspect the wait was to see if I was going to be a long-term tenant, but there's really no way for me to be sure about that. The manager is friendly enough, and the onsite person in my complex is very nice. It is a pretty small office and you deal with the decision makers. I was going to give them a 1-star hit for the months-long repair wait, but they are so, so much better than CalOaks PM that I'll give them the extra star. As a tenant, overall I would recommend them. The property I looked at was in good condition, they dealt with several minor issues I asked them to fix before I moved in (for example missing window locks), and they are very responsive and helpful with the small stuff. Oh, and they also didn't freak out at me for having a mat and a plant outside my door, or one time being a day late with my rent.

Worst apartment company . I've never moved out of a place and gotten a bill instead of my security…read moredeposit. This company charged me for their own issues, like billing be to paint ceiling because their roof leak, broken vegetable crisper in fridge that was broken when they replaced one broken fridge with another. These slum lords do the cheapest worst repairs and then make up crazy charges upon leaving. I hated living there . So noisy. Vicious dog fights constantly. Packages stolen too many times Worst property managers, super unfriendly

I have lived at Via Ventura since August 2019 and felt compelled to leave this review after seeing…read moresome of the recent reviews, which have some extremely untrue statements clearly left by disgruntled people who make this place out to be something it is not. I went to UCSB where I lived in apartments with paper thin walls and ceilings where I could hear someone vacuuming above me as though they were in my apartment and had my apartment shake with every beat of someone's music - this is NOT THAT! Via Ventura is the most quiet apartment complex I have ever been in and the sound insulation is quite good! The maintenance staff here are very attentive and timely in responding - I have been very happy overall with them. The units are spacious with large walk in closets, in unit laundry, and good sized patios. They have not raised my rent as much as they could have (10% per year), which makes me feel they are not trying to squeeze every penny out of tenants that they can. Since I have been here my rent has gone up between 0-9% at renewals, depending on the year. Most recently it went up 5.6% and the year before that only 1.7%. I first started in a one bedroom unit and moved to a 2 bedroom unit during covid for only $100 more a month - they did not raise rates during covid! I love my apartment overall and have not found another complex in ventura where I would rather be. This is a complex primarily made up of young professionals and families - not people partying or engaging in any kind or criminal or other undesirable activity. My neighbors have always been polite and respectful. I have occasionally seen homeless people walking through the complex to get something from the recycling bins but there is by no means a "homeless problem" here. I do not live in a unit where I can see the pool area so I can't speak to that but there are cameras that face into that area so I imagine the management would be aware of anyone who shouldn't be there. My main two issues which made me take off a star off is the fact that the patios have no hose hookup option which makes it very difficult to keep the patio clean. I recognize they probably can't change that, but nonetheless it is quite inconvenient. I also dont like the $40 parking fee they added as there did not used to be one - why now? Overall though, as far as apartments go, I have been very happy and Via Ventura does seem to care about the happiness of the residents - they recently held an event for residents to come plant herbs and get a charcuterie cup and have held other events periodically as well such as an ice cream sundae bar and a decorating contest during Halloween. Oh and the leaf blowing only takes place on weekdays when most people are at work (I see them come through on my ring camera) - so that isn't really something you can complain about...if you work from home you will be subject to these kinds of things no matter where you live.

Stark Realty manages our home and they do an incredible job! The staff is always professional,…read morehelpful, informative and thorough. I have experienced other property management companies in the area, and this office, by far, gives you Superior one-on-one service. Suzette, John, and Michelle have been in the beach realestate business for many years and have incredible knowledge on what rents and what sells. This is absolutely the one-stop-shop with amazing trustworthy people that operate with the highest integrity. *I would absolutely recommend them for local PM service or for Sales.

Bought my house and Michelle from Stark was my agent…read more She is amazing and professional. I will use her again and have recommended her every chance I can. Have owned multiple houses and by far Michelle is the best agent I have ever had.

Chris and his team helped my wife and I purchase our first home last month. We are relocating from…read moreSan Diego and had to conduct much of the process remotely, making quick trips to Ventura when necessary. Chris was our eyes and ears in Ventura, frequently driving to check-out houses we couldn't see for ourselves. When we ultimately found the house we wanted, he advocated and worked on our behalf, and now it's ours! Three weeks after closing we continue to communicate with Chris daily, as he helps us with little odds & ends. We can't thank him enough. We would certainly recommend Chris and his team to anyone looking for a house in the area.

Chris is the best! He's patient, friendly, and he knows his stuff! He took the time to figure out…read morewhat we were looking for and was very proactive in looking for places for us. I highly recommend him to anyone looking to purchase a home in the area!!!