This salon is under new ownership and the new team is top-notch! They do a great job and my nails are beautiful!

pedicure equipment is not sterilized before using on next customer! i got a fungus from unclean equipment . results I had to have a big toenail permanently removed. The manicures use the same tools for customers without sanitation being done on tool! read more

I will never go to Bebe Nail Spa in Altoona Iowa again. Very disappointed in their service. Made an 11 am appointment for 3 of us to get our toes done. When we arrived they took 2 of us and began pedicures. I was still waiting for my service when they were finishing up the 2 that got services. Very unprofessional service. read more

First time at this salon. The inside is inviting and set up nicely. I was immediately greeted and was able to walk in and get a pedi. The pedi was great. They used a foot grater to remove the dead skin which I prefer over other methods as it is more effective for me. My feet were smooth and refreshed. I was then asked if I wanted a manicure as well. I agreed and picked my color. The manicure I selected was shellac. I was not impressed with the end result. The shellac looks wavy and has thin spots that look worn already. I will use them again for a pedi but will skip the manicure. read more

Bebe Nails And Spa - Final results. - Nail Salons Near Me - Altoona, Iowa

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I had acrylic nails put on and it looked like a train wreck had happened me being nice thought it would be best to calm down and come back the next day.i did and they told me to come back the the next.Are you for real will never go back.Go to Top Nails&Day Spa !!!! read more

Bebe Nails And Spa - Nail Salons Near Me - Altoona, Iowa

Staff greets you when you walk in. I've never had trouble getting the service I want and am pleased with the work. Love the pedicures.

Unwelcoming, sat in a chair that I viewed as dirty and what do you know a bug crawled up my leg!! This place gives a dirty feel. They used the same wooden board to paint my toes on as they used on the person next to me without sanitizing it before using it on me, I couldn't believe it. Personally will not be returning. My pedicure looks like it was painted by a 3 year old. Uninviting, dirty, and the workers were not very friendly. read more

Girlfriend went in Saturday, the nail polish was very thin and you could see the nail poking through the paint. By the second day one of her nails had chipped, and they repaired it for free, so kudos to them on that, but that same night, the nail that was redone, along with several other nails were already chipped again and one of the acrylics came off as well. Horrible establishment, would not recommend, spend your money elsewhere read more

Every time I come to Bebe I am always impressed. The staff is always so kind to me, my mom, and my sisters! They do a great job on every pedicure I've had! The staff is welcoming and offers to bring you whatever drink you'd like. read more

My regular nail salon was closed for the holiday. I had to get my nails done today, we're going on vacation. Today. The salon was clean, the women were friendly. They must have been the only nail salon open today, I was lucky (and smart) enough to get there right at 10am. Lots of women came in after. They were at a 45 minute wait time. After myself and 2 other women. Then I heard the door bells chime, then one of the techs say "You'll have to come back in one hour thirty minutes." Then I heard the chimes again. To be clear these women are very nice an it's the most diverse salon I've ever been to. The method the tech used to remove my dip was terrible. She dremeled (sp) them down. Dremeling to my natural nail. CRINGE! Then she soaked off each individual nail with the foils. Another customer was seated, my tech was told to go get her started and she would do my top coat and massage. (I'm assuming that's what was said) my top coat looks like sh$t. I had her file a couple rough spots down before adding the top coat. The top coat is not even. Some of the former color was still on my finger pads. The edges are sticking to my skin because they were just in a hurry and didn't bother using that thin round attachment to clear it. They'll do, they'll make it 10 days, if I don't pick at them because of the unevenness and sticky crap. I'm sure if I went back in, they would fix them, but I don't have the time. I usually don't mention other businesses or compare, but go to Top Nails. Don't bother shopping around Altoona's many nail salons, Top Nails is where the best techs are for dip. Just my opinion, but I've been to all of them. They look fancy, but Top's prices are the same as others. read more

Pathetic establishment. The person who did my told me I couldn't use my cell phone: I said excuse me I am 46 years old I will decide. The worst manicure I had. She didn't even get all of the nail polish off on my toenails or cut them. When I addressed it she started speaking in another language and throwing a fit throughout the establishment. Then he charged me 21 dollars for pathetic basic manicure. Vile place. Wished I saw the 2 star reviews prior. read more

I would not go here. I just went here yesterday on 4/23/19 and my right hand burned, bled, and hurt. I said something to the nail tech and she said she put antiseptic on it but by morning two of the 4 fingers she cut the cuticles on were swollen, red, and hurt bad. I went to the manager/owner and pointed out the problem and he put something on my hand, said it was fine, and to go home. No money back and I'd probably sue he said and he has insurance. I went to the doctor today and they are infected. read more

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AWFUL!!! Don't waste your money or your time. Very rude, cut me when doing manicure. Told her I didn't like color, she just smiled.....told her again.....ignored me. When I got out to my car in the daylight, bubbles on every nail, some had brush strokes very noticeable, and some showed my nail coming through, not color. I called to tell them I wasn't happy and their response was "what do you want me to do about it". Really.......told her I wanted a refund, and she said "I'm busy, I cannot talk right now". Poor customer service. There are a lot more salons in Altoona. You would think they would want our business........ read more

I came to this nail salon Saturday before NYE for a manicure. I did not make an appointment before so I expected to wait, or be told how long the wait would be - instead I was sat in a chair and no one spoke to me for about 40 minutes. When a woman finally came over to do my nails the cut and filing was all over the board, some jagged nails, some much longer than others. And when I tried to have her go back over she just swiped the buffering brush over the ends. The gel manicure was not pushed up to my cuticles so when I left the salon it already looked like I had nail growth, they didn't paint the tips of the nails which I requested. At checkout I showed her a $5 off coupon that they had on their website which she said she could not offer to me (though it was for the same gel manicure and there was no option to print). One week in and two of my nails are chipped and look extremely grown out. I get gel manicures all the time and never have issues with chips, so this was very surprising to me. Overall this is one of the worst nail experiences I have ever had and will definitely not be returning. read more

I was a bit of a advocate for this business when it was located on 63rd and with that I traveled to Altoona once they relocated. AND I must say service is not what it use to be, they give bare minimum service, if you don't go along with their suggestions now! I got my feet done and they didn't file, clip or cut my toe nails before polishing and they didn't paint my top coat. I literally painted my own gloss coat when I noticed my toes were dry, since I was left in the chair unattended for the remainder of my time there. very poor customer service! ZERO Stars!! read more

I came recommended and I sat for 45 minutes after making an appointment and didn't get any type of service. After I asked when I would be waited on I was asked if I had an appointment and was told wait even longer. horrible customer service and I'll never be back again read more

Went into business to get a nail fixed. First time being there. Horrible job fixing a previous crack in my 'dip' because I jammed my finger. The finish is warped!!! I was the only customer there. Take pride in your work!! read more

If I could out no stars I would I came from out of town to get my nails done the first time I came I was not treated the second day I came I got a short over lay set in which I was charged 50 dollars I will include a picture now I did get diamonds but they where not applied properly the same day later on my thumb nail broke I was pulling up my pants when it chipped I was charged 5 dollars for it to be fixed here it is Wednesday and my thumb has broken again I am no longer in Iowa back home but it's ridiculous and also for my nails to be sooo simple there are so many imperfections I will be getting a whole new set now that I am home it was a huge waste of money my nails have been done all if five days and it looks like I need a fill in because the man didn't go all the way to the cuticle my nails do not grow that fast they look like they needed a fill in the second I left the shop the pain job also is bad read more

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Have been going to BEbe's for years then lately when I go in the service has been bad my nails aren't the way they should be. I broke my nail and I went into get it fixed the only person that can put a tip on it acted like I wasn't even there and she was my main nail person for years. So now I have nine pointy nails and one short nail because the person helping me can't do tips. So why is she helping me. The person who can do tips just didn't have time for me but took a walk in instead of fixing my nail. I will not be going back to BEBe's and if someone ask where is a good place to go I will tell them what ever you do don't go to BEBe's. Signed very disappointed. read more

I spent 2 hours in this salon, even with an appointment. I had to wait 20 minutes past my time slot to get in. The pedicure was good, the manicure was NOT, I paid 63.00 for both!!! The manicure was a simple one, just paint. They did not massage my hands and it was 25.00. Just ridiculous will not go back at that price. read more

Bebe will not quit sending me ads and very annoying when dealing with.Poor customer service!

My friend and I went to get our nails done, they did a decent job but it was way too expensive for what they did. Her dip nails were $42 plus tax and my acrylics were $50 plus tax, which in my opinion is way too much. read more

Please avoid at all costs. Got a botched nail job from them and was treated like absolute garbage from the staff and the owner. Before you go PLEASE read their Facebook reviews and how the employees/owners belittle and berate people on negative reviews. read more

Went in to have one nail repaired and shorten th rest. Manager took me right in and shortened my nails then told me I needed to take all my nails off. I just had them done 6 days ago for my daughter's wedding in Vegas. So put my nails in alcohol and left me there for an hour. Noticed when he brought me he was doing a ladies nails behind me. In other words he didn't want me to leave so stalled me. Noticed anyone that came in he got them going then left them. He was the manager. Tried talking me into dip. I told him NO four times finally got to go wash my hands and noticed he was doing nails on another girl. Waited and finally came back and finished. Didn't take long to pay cause he wanted that! I didn't tip him and told him he was doing to many ladies at once. Ok pink and whites but wasn't a pleasant experience! If you go there don't let the manager do your nail! Was in there for an hour and 50 minutes. My time is valuable! read more

loved my first time here, they really took care of my feet and the gel polish stayed on for the entire two weeks. 2nd week however. i made an appointment and still waited 30 minutes? and the polish fell off in 5 days.. read more

My friend and I went into Bebe's to get our nails done. I had already had acrylic nails on and asked them if they could just fill them in for discounted price. I did not have any pinky nails and when the guy was buffing my nails and he went to deep and put a hole in the middle of my nail. When I was done with my manicure and payed they charged me full price. As for my friend her nails started to come off just days before we got them done. We got our nails done 5 days ago and 4 of her nails have came off. We are very disappointed in our visit and would not recommend going back read more

The pedicure I got was fine, but the gel manicure is terrible. I got a light pink, which I've had several times before at other locations, but it was streaky and never completely opaque. I said that it didn't look right to the technician and she just used another color pink on top of the first color. So by this point there's almost six layers of polish. My nails look super thick and lumpy from where she didn't even out the polish. She also got polish along the sides of my nail and didn't fix it and she didn't start evenly at the bottom of my nails, so they look uneven and sloppy. Some of them look grown out already and others you can see the lighter pink where she didn't start the darker pink in the same place. Will not be returning. read more

I stopped here on my way home from work because it was convenient. I entered and there were 2 young "working" adults lounging on the couch as if they were home chilling. The young man asked if he could help and I stated I wanted a pedicure and a manicure and he replied with do you want shellac, and I replied no just regular color. I just want my nails cleaned up and painted, no massages no nothing else. He set me up with an elderly lady, who was extremely nice, but had no idea what I wanted and could not communicate with me. She did get out the word shorter, and I said yes please. She barely took anything off and I said shorter. She did not understand, so she then called the young man back over for translation. She had a hard time filing my toenails as she was all over. She did a horrible job at filing and then started clipping my toenails with the cuticle trimmers. They were horrendous. She cleaned out the dirt on one of my big toes but no others. She then used the "cheese grater" on one foot and it was a bit painful and I kept pulling my foot back, but she obviously did not know she was hurting me. She proceeded to put massaging gel on my legs and I said no, I don't want that. Please get him, as I pointed to the young man. She took off the gel and went and got hot towels and I said no, I don't want that. Please get him, as I repeated several times and then I had to get his attention and tell him that I was done. I wiped my legs dry and put on my shoes. Another lady came over and asked me if she did something wrong. I replied, no, well she must be new because she is not doing a good job and I am done. I went to the counter and the young man come up after me and said $31.80. I said, you are seriously going to charge me $31.80 for that? He said, it is our cheapest pedicure. I paid and left. So if you want to pay to have your toenails trimmed crooked for $31.80 this is your place to go. This all happened in 15 minutes or less. I will not be returning to this place. read more

please do not support this place!! they refused my best friend service for being a gay man. one of the male workers said to my nail technician that he "refuses to this guys nails and only does women". we waited nearly TWO hours until my nail lady was done so she would do his nails. multiple ladies for service before he did. i was so ashamed. shame on this place!! please do not support these homophobic people! if you don't believe me-- take a gay man in yourself and see what happens. disgusted with this place! read more